I had a fabulous experience with Akko! My recent claim was handled very well, and Iâm extremely happy with the outcome. Even LG was unable to help me because the product had been discontinued, but Akk... ãã£ãšèŠã
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Phenomenal insurance. I feel assured to use my phone like itâs intended for: a phone. Akko has been very responsive to service requests and helped fix my phone. I would insure everything I own with AK... ãã£ãšèŠã
I've been with AKKO since 2022 and as a student they've been a lifesaver. Earlier this week, my headphones started having issues and Apple quoted me almost the full cost of a replacement after running... ãã£ãšèŠã
The service was very accommodating for a person with a disability. The staff was helpful and made the process simple and user-friendly. The process was also quick when it came to payment. The only thi... ãã£ãšèŠã
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AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
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San Francisco, ç±³åœ
- +1 (415) 523-9233
- contact@getakko.com
- getakko.com
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Highly recommend it for students
I recently had to replace my iPhone due to a cellular issue, and Akko made the entire process incredibly smooth. The claim was handled quickly and efficiently, with no runaround or endless waiting.
What really stands out is the price! Akko is significantly cheaper than AppleCare for each device, which is a huge deal when you're on a student budget. You get really good coverage across all devices without breaking the bank. I even added my DJ equipment!
Put in my claim and they promptlyâŠ
Put in my claim and they promptly responded to get my phone fixed.
The service was great response was quick
The service was great response was quick
The unlimited claims is great
The unlimited claims is great. the reimbursement was immediate
Theyâre a great service to work with!
Theyâre a great service to work with!
Replaced Ipad
My iPad stopped working and I filed a claim with Akko. The representative who assisted me was very courteous and extremely expedient. My case wasnât a regular one â when the claim was approved, I was out of the country. I asked the representative to hold the exchange until I returned, and she kindly did so. Upon my arrival, I received the payment without any issue. As usual, Akko responded promptly and professionally. Highly recommended!
Honest, Affordable, and Fast.
Honest, Affordable, and Fast. More people should know about this company. Highly recommend.
Horrible Service
They took my money but failed to communicate with me properly. No phone support to call. I've requested to cancel the service but we'll see if they actually do. Can i give a star NEGATIVE review??? If they don't promptly refund my $24.95, I will give as many bad reviews as I can, anywhere I have the option. I will also be calling my bank soon if I don't get a prompt refund.
Yes, Fast and easy to redeem insurance!
Fast and easy to redeem insurance!! They responded quickly within an hour!!! Quick fix , pleased with work iPhone doctor did!!!
Overall the experience is great andâŠ
Overall the experience is great and AKKO was helpful with my claim. Will continue to use
Galaxy Phone Warranty Greatness
Easy process and we'll worth the cost when you are an accident prone person.
I used Akko for a claim on my wifeâsâŠ
I used Akko for a claim on my wifeâs iPhone 14 Pro (back glass repair). The entire process was simple and efficientâno runaround, just clear steps and quick approval. Best part: the payout landed in my Venmo fast, so we could get the repair done without hassle. After dealing with other protection plans that felt slow or confusing, Akko was a breath of fresh air. Highly recommend.
Opaque policies
My experience began positive for my first claim. Since then the customer service has been condescending patronizing and generally unhelpful. They will ask a series of leading questions to ensure they can deny your claim. They do not make it obvious what they do or don't cover. I would suggest avoiding them or dropping them after your first claim.
AKKO For the win
Iâve had two claims with akko, very easy process all through your phone, payouts are fast and to Venmo. Would recommend!
Fast claim process and quick resolutionâŠ
Fast claim process and quick resolution !
Impressively easy claim process andâŠ
Impressively easy claim process and even faster reimbursement. From start to finish, it took less than a couple of minutes to complete.
Quick and easy
Akko responded to my request promptly and reimbursed me for my claim right away! Always grateful for their quick and easy help.
A++ Service
Everyone that touched base with me from the Akko team was truly wonderful and made the claims experience much more palatable than it otherwise could have been. Prior to filing my claim I was in touch with Google customer support since the phone was still under warranty and had a truly awful experience with them. But the team at Akko made the whole process so easy and convenient and always followed up to every email in an extremely timely manner. I will absolutely be recommending their services to everyone I know!!
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