AKKO ロゎ
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AKKO レビュヌ 

785
•
TrustScore 5段階評䟡の4.5

4.7

モバむル保険
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I had a fabulous experience with Akko! My recent claim was handled very well, and I’m extremely happy with the outcome. Even LG was unable to help me because the product had been discontinued, but Akk... もっず芋る

5぀星のうち5の評䟡

Phenomenal insurance. I feel assured to use my phone like it’s intended for: a phone. Akko has been very responsive to service requests and helped fix my phone. I would insure everything I own with AK... もっず芋る

5぀星のうち5の評䟡

I've been with AKKO since 2022 and as a student they've been a lifesaver. Earlier this week, my headphones started having issues and Apple quoted me almost the full cost of a replacement after running... もっず芋る

5぀星のうち5の評䟡

The service was very accommodating for a person with a disability. The staff was helpful and made the process simple and user-friendly. The process was also quick when it came to payment. The only thi... もっず芋る

䌁業情報

  1. モバむル保険

圓該䌁業による蚘述

AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

785件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 50に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(785)

過去12か月のレビュヌ数: 152件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Thank you note for recent claim

I have sincere gratitude for the outstanding support I received from Jerra regarding my recent claim. Her responsiveness and professionalism made all the difference in resolving the frustrating issue I experienced with the repair shop I was working with. I am so grateful for her effort in securing the proper replacement, and I will continue to be a loyal AKKO customer because of this experience. This level of dedication to customer satisfaction is what sets AKKO apart. I will not hesitate to recommend AKKO to friends and family based on my experience.

2025幎9月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Easy communication

Easy communication. It took 24hrs for response. Due to having photos uploaded prior to inner screen malfunction, authorized refund.
Make sure send in estimates and receipts on a timely fashion. Refund turnaround was 12hrs.

2025幎9月13日
自発的なレビュヌ
5぀星のうち5の評䟡

Pixel 6 Cracked Screen

I found that using the AKKO Cell phone insurance app to correspond with AKKO was not very responsive but using the desk top browser had very good response chat times; sometimes almost immediately!

Once the necessary claims documentation was submitted, it was very quickly sent to my designated payment source!

This was our first claim with AKKO in the 3 yrs we have had them as cell phone insurance and will continue to use them!!!!!

2025幎8月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Never again

First, there isn't anyone you can speak to, and the other modes of communication are woefully lacking in responsiveness. I have waited days to get a text response, and the response repeats a previous response or asks for additional documentation previously sent.

2025幎7月27日
自発的なレビュヌ
AKKO ロゎ

AKKO からの回答

Hi there Joel,

Thank you for taking the time to write your review here. We’re happy to report that this claim has been fully resolved with a waived deductible, and we would like to shed some insight on what happened to cause the delay and how we’re improving moving forward.

Upon reviewing your case, our team discovered that when your communication transitioned from our chat messenger to a text message, it was inadvertently routed to a test account that is not monitored by our live support team. As a result, your messages were not seen or responded to in a timely manner.

Our product and engineering teams are actively working on a solution to prevent this routing issue from recurring. While we know that doesn’t excuse the delay and frustration you experienced while we resolved your claim, we appreciate your feedback, which helps us enhance our service and ensure a smoother experience for our customers in the future.

Thank you.

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詳现情報