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Penfold レビュヌ 2,173

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TrustScore 5段階評䟡の4.5

4.6

幎金基金
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5぀星のうち5の評䟡

Since joining they have been helpful and given advice. I have asked them to find my pensions which hasn't worked out very well. However that I think is the holder of the pensions making life difficult... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Natasha understood my problem so quickly and acted on it immediately. She is a star. Thank you so much for sorting out my pension query Natash. Really appreciate it.

䌁業が回答したした

5぀星のうち5の評䟡

I started using Penfold as a sole trader as they were one of the few platforms that would allow me to pay in ad hoc and not a minimum per month. That saved me with rollercoaster income! My money has a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

So easy to control my pension. I was paying a large % fee to an IFA who wasn’t doing a lot, so decided to go it alone as I work in financial services. The % fee has dropped considerably and controllin... もっず芋る

䌁業が回答したした

䌁業情報

  1. 幎金基金
  2. 金融機関
  3. 投資サヌビス
  4. 幎金事務所
  5. 退職制床提䟛業者

Penfold に぀いお

圓該䌁業による蚘述

Feel good about your financial future - our pension is here to get you to your saving goals and stay with you for life. Get your savings back on track, grow your wealth, and get to know the ins and outs of your pension. All with friendly and expert support while we keep your money safe and secure. Join thousands of happy Penfold pension savers today.

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4.6

優良

TrustScore 5段階評䟡の4.5

2173件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 85に回答しおいたす

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Amazing

They are very helpful and reliable. Every question or doubts i had they didn’t exited to explain to me in details. They also helped me in a very smooth transition to move my pensions.

2026幎1月9日
Penfold ロゎ

Penfold からの回答

Hi there,

Thanks so much for sharing this. It’s great to hear you felt well supported and that moving your pensions over went smoothly.

Best,
Penfold Team

5぀星のうち5の評䟡

Nice service

Nice service, very helpful . Gertrud was an excellent on the phone. Very quick response.

2026幎1月22日
自発的なレビュヌ
Penfold ロゎ

Penfold からの回答

Hi Jeanneth,

Thank you for your kind words! We’re so pleased Gertrud could help quickly. We’ll be sure to share your feedback with her.

Best,
Penfold

5぀星のうち5の評䟡

Update

Keep you updated on all relevant documentation that I require easy access to my plan

2026幎1月23日
Penfold ロゎ

Penfold からの回答

Hi Adrian,

Thank you! We’re glad you’ve found it easy to stay updated and access your plan.

Best,
Penfold

5぀星のうち5の評䟡

Very good customer service

Very good customer service. Thanks Mr A P Beesley

2026幎1月22日
Penfold ロゎ

Penfold からの回答

Hi Mr A P Beesley,

We really appreciate your review! Delighted you were happy with the service.

Best,
Penfold Team

5぀星のうち5の評䟡

Penfold is very customer friendly

Penfold is very customer friendly and Anelle was very helpful with my query.

2026幎1月20日
自発的なレビュヌ
Penfold ロゎ

Penfold からの回答

Hi David,

Thank you for your kind feedback! We’re so pleased to hear you found Penfold customer-friendly and that Anelle was able to help. We’ll be sure to pass on your kind words to her.

Best,
Penfold Team

5぀星のうち5の評䟡

Seamless

Seamless, easy to use app and one stop place to easily access my pension investment

2026幎1月21日
Penfold ロゎ

Penfold からの回答

Hi Terri,

We’re so happy to hear you’ve enjoyed our service. Your feedback means a lot to us!

Best,
Penfold

5぀星のうち5の評䟡

Pension fund consolidation made simple

Finally a pension company that works proactively for you when consolidating pension funds!

2026幎1月20日
Penfold ロゎ

Penfold からの回答

Hi there,

Thanks so much for sharing this. Helping take the stress out of pension consolidation is exactly what we aim for, so it’s wonderful to hear this landed well.

Best,
Penfold

5぀星のうち5の評䟡

Prompt and professional service

2026幎1月19日
自発的なレビュヌ
Penfold ロゎ

Penfold からの回答

Hi Richard,

Thank you for your kind words! We’re really pleased to hear the service felt both prompt and professional. That’s exactly what we aim for.

Best,
Penfold Team

5぀星のうち1の評䟡

This company really is a poor example of New Pension companies

The Transfer Department of Penfold are woefully bad. My experiences with attempting to achieve a Pension Sharing Order, issued by the Court, has been a terrible experience, met with amateur customer service. Penfold operates by giving the least/no information to delay and detract. This company really is a poor example of the New Pension companies - steer clear.

2026幎1月18日
自発的なレビュヌ
Penfold ロゎ

Penfold からの回答

Hi there,

Thank you for your feedback. We understand how challenging this type of process can feel. Our team shared the required information and timelines with you and worked to support the case through to resolution. Your comments are appreciated and help us reflect on how we can continue improving clarity and communication.

Best,
Penfold Team

5぀星のうち3の評䟡

Transfer bonus

Transfer completed successfully.
Had to spend time checking what had happened to the bonus I was eligible for.
It has now been clarified but the communication of the offer was poor and did not specify that it would be paid in stages over 2 years. Nor did it specify that tax relief was already included in the amounts.

2026幎1月19日
Penfold ロゎ

Penfold からの回答

Hi there,

Thanks for your review and for sharing your thoughts. We’re pleased that everything is now clear and that our team was able to follow up with you directly. We value feedback like this and are always looking for ways to make our communications clearer and more helpful going forward.

Best,
Penfold Team

5぀星のうち5の評䟡

Great support. Easy platform. Good growth!

I started using Penfold as a sole trader as they were one of the few platforms that would allow me to pay in ad hoc and not a minimum per month. That saved me with rollercoaster income! My money has also been growing way above the average annual growth figures so I'm thrilled. The support team are great and friendly- i moved another pension across and they did all the leg work. I'm now employed but will continue to use Penfold for an additional pension pot. V happy customer

2026幎1月2日
Penfold ロゎ

Penfold からの回答

Hi Nikki,

Thank you so much for your wonderful review! We’re delighted to hear Penfold has worked well for you as a sole trader and that the flexibility suited your income. It’s great to know you’ve been happy with the growth, the support from our team, and the transfer process. We really appreciate your continued trust in Penfold!

Best,
Penfold Team

5぀星のうち5の評䟡

Tribhuvani and Steven are both very


Tribhuvani and Steven are both very supportive in resolving any issue regarding the Penfold so quickly.

2026幎1月16日
自発的なレビュヌ
Penfold ロゎ

Penfold からの回答

Hi Sarita,

Thank you so much for your kind feedback! We’re really pleased to hear you had a positive experience with our support team. We’ll be sure to pass your lovely comments on to both of them.

Best,
Penfold

5぀星のうち5の評䟡

I reached out for an enquiry and the


I reached out for an enquiry and the service was fast. I got the relevant information I needed to make my next decision on my pension scheme. Would definitely recommend penfold

2026幎1月13日
自発的なレビュヌ
Penfold ロゎ

Penfold からの回答

Hi Karen,

Thank you for your lovely review! We’re glad we could provide the information you needed quickly and help you make your decision. We really appreciate the recommendation!

Best,
Penfold

5぀星のうち5の評䟡

HAPPY 😁

Thank u so much ... Great company easy to use .. and always helpful

2026幎1月13日
Penfold ロゎ

Penfold からの回答

Hi there,

Thanks so much! We really appreciate your feedback and are glad you’re enjoying using Penfold.

Best,
Penfold

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