SpyFocus レビュヌ 

249
•
TrustScore 5段階評䟡の4

4.1

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

From asking google about security cameras to ordering from your site about 5 minutes. One comment however the cost of the waranty was not mentioned on the general pricing page, it should be.

䌁業が回答したした

5぀星のうち5の評䟡

Ich bin mit dem Angebot des Unternehmens sehr zufrieden. Einziger Nachteil fÃŒr mich war, dass die Kommunikation nur in Englisch stattfand. Die Summe, die wegen der RÃŒckgabe des Produkts geleistet wu... もっず芋る

5぀星のうち4の評䟡

I would’v e rated a 5 except except I couldn’t get the extras off screen without purchasing them. But all in all probably worked out really good who knows I’ll probably thank them when I need that tra... もっず芋る

5぀星のうち1の評䟡

Scammed where is my refund. You should be ashamed of your terrible customer service. Order canceled immediately as chargedbim us funds. This was not disclosed and has been over 45 days waiting for ref... もっず芋る

䌁業が回答したした


連絡先

4.1

ほが満足

TrustScore 5段階評䟡の4

249件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 94に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.1

すべおのレビュヌ

(249)

過去12か月のレビュヌ数: 184ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Definitely scam

Definitely scam ! The camera is really fake , it doesn't worth the money, moreover it's not working.I ve send 3 emails , and didn't get any response.
My mistake was , that I didn't check the website on Trustpilot , and it was big failure.

2025幎7月4日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

Hi. We're really sorry to hear you had trouble reaching us. 😞

Our team strives to respond to every inquiry as quickly as possible, but it sounds like we missed the mark here.

Could you please reach out to us via support@getspyfocus.com and share your contact info?

We'll make sure to address your concern immediately. ❀

5぀星のうち1の評䟡

Jan 18- -3 transactions on my


Jan 18- -3 transactions on my Barclaycard non authorised after a small transaction that I tried to cancel in 5 mins after but told already sent ! VV quick? Then told them whatever sent would be returned ,so reg and ins all that came and was damaged as in plastic bag -no good packing around it -Card statement shows 3 diff transaction total £265-64 Jan 18 -now with rec delivery shows & they wont say havent recieved Iv asked Barclaycard for help -3 months later no refund and utter junk with no solar or battery charging so trying to cancel blocked with lies -DONT buy from them.Too late I looked on Trust pilot and found many others same probs.

2025幎3月31日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

Hello,

We sincerely apologize for the inconvenience you've experienced.

Unfortunately, we couldn’t locate your order with the details provided in your review.

Please email us at support@getspyfocus.com with your order number and any additional details. We’re eager to help and get this sorted for you as soon as possible!⏳

5぀星のうち2の評䟡

Awful customer service

This is a scam. I saw the advertisement on YouTube. I ordered on March 18th, 2025, but I have yet to receive the goods on March 31st, 2025. Each time I email them, they ask me to wait for another 2 weeks. Utterly useless

UPDATE The cameras have now arrived, but only 2 of the 8 cameras are working. I have contacted them to send me details of how I can return the 6 cameras that are not working and how I can get a refund. So far, I haven't received a satisfactory response. I saw their advert on YouTube, I wonder if YouTube vets those who advertise on their platform, because this is my second experience in as many times I have bought something through a YouTube advert.

They offered 35% refund, which is an insult. I have reported this transaction to my credit card company, which is now dealing with it.

2025幎3月18日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

Hi,

We regret any inconvenience due to the delay and understand your disappointment. 💔

We are happy to check the status of your order for you right away—please send us your order details via support@getspyfocus.com.

We appreciate your patience and understanding.

5぀星のうち1の評䟡

Scammers and Fraudsters! Beware!

Scammers and Fraudsters! They were selling (actually, providing fake tracking numbers and stealing money) from site SPYFOCUS.COM. Then, after 300+ negative feedbacks and getting total score 1.2 out of 5 they damped that site and started new GETSPYFOCUS.COM. But lazy staff still send mails from both addresses: supportAspyfocus.com and helloAgetspyfocus.com

2025幎3月24日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

Hello,

We're sorry to hear you feel that way.

Unfortunately, we couldn’t locate your order with the details provided in your review.

Please email us at support@getspyfocus.com with your order number and any additional details. We’re eager to help you as soon as possible!

5぀星のうち1の評䟡

Hello!

Hello!! DO NOT buy from this company... I tried to purchase cameras on line, the site crashed twice when trying to proceed with purchase.. on the second attempt my card payment went through for €123 and funds accepted by Getspyfoucs and money in their account (My bank as verified this several times to me along with an approval code) and I can see the payment gone from account and proof provided as same.. GETSPYFOCUS are refusing to acknowledge the payment has hit their account at all.... Customer service keep ignoring my proof and refusing to return my money to me...

2025幎2月28日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you've encountered. For further assistance with your issue, please reach out to our support team at support@getspyfocus.com and we will be happy to help.

5぀星のうち1の評䟡

die Spykamera funktionierte nicht Sie


die Spykamera funktionierte nicht Sie wurde von mir zurÌckgeschickt. Die RÌcksendung wurde nicht erstattet. Nach Reklamation eine RÌcksendenummer nach Bremen weitergegeben. RÌckzahlung sollte nach spÀtestens 14 Tagen erfolgen. Das ist inzwischen zwei Monate her. Erneute Reklamation ohne Erfolg.
Update ich habe in der Zeit vom 31.07.2024 bis Heute 18 Mails von getspyfocus.com erhalten.
in den Mails wurde fÌnf mal die Sitzung als beendet erklÀrt. Dann sollten die Sendeunterlagen und Trakingnummern noch einmal neu gesendet werden!
Nach meiner Antwort dass ich alles schon im August
geschickt habe, bekam ich die Antwort dass ich zu spÀt den Antrag auf RÌckerstattung gestellt habe??
Ich kann nur Jedem der beabsichtigt bei dieser Firma etwas zu bestellen ABRATEN.
meine Erfahrungen können mit allen Mails belegt werden.

2024幎12月1日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

Hallo Uelpenich👋,

Es tut uns leid, dass Sie nicht ganz zufrieden sind. Ihre Erfahrung ist uns sehr wichtig und wir freuen uns ÃŒber Ihr Feedback! 💬💙

Könnten Sie sich bitte mit weiteren Einzelheiten zu dem Problem an unser Supportteam unter support@getspyfocus.com wenden? Unser Team ist hier, um Ihnen zu helfen, und wird hart daran arbeiten, die beste Lösung fÌr Sie zu finden, sei es ein Ersatz, eine RÌckerstattung oder eine andere Lösung.

Vielen Dank, dass Sie uns die Chance geben, das Problem zu beheben! 🙏

5぀星のうち1の評䟡

The system doesn't work

The system doesn't work. It is a scam. I want to return the goods there is no contact anywhere to enable the return. To get the system set up i have to pay for an app. What a joke.

2024幎10月2日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We're sorry to hear you feel that way. We want to assure you that we are committed to providing a legitimate and reliable service. We have a refund policy in place, consistently deliver our products, and our customer support is here to assist you. If you've encountered any issues, please contact us directly at support@getspyfocus.com so we can address your concerns promptly.

5぀星のうち1の評䟡

Worst company ever

Worst company ever to work with, but the camera didn’t work. Had to pay for shipping to get a full refund. I still haven’t got a refund by. Beware I would definitely not buy this camera. Total scam.

2024幎10月10日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We apologize for the inconvenience. We value your feedback. Could you please contact our customer support via email at support@getspyfocus.com with more details about the issues you’re facing with our mini wifi camera? Our dedicated support team will thoroughly investigate the issue and find a suitable resolution

5぀星のうち1の評䟡

Inadequate online description.

Inadequate online description.
Non requested items added to order.
I cancelled as soon as I'd seen the order description but they said it was too late.
Cowboys.
Avoid
I've done what is suggested in the reply but am getting nowhere.
Trading standards here I come.
There's no grtspyfocus to speak to anyone.

2024幎9月14日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We’re sorry to hear that you’re not satisfied. We value your feedback. Could you please contact our customer support via email at support@getspyfocus.com with more details about the issues you’re facing with your mini wifi camera order? Our dedicated support team will thoroughly investigate the issue and find a suitable resolution, whether it involves a replacement or a refund.

5぀星のうち1の評䟡

Ein betrÃŒgerunternehmen ware ging nich


Ein betrÃŒgerunternehmen ware ging nich kein Absender zum zurÃŒckschicken auser einer email und da bekahm ich keine Antwort sodas ich strafanzeige stellen mußte da auch abgebucht wurde und auch keine rÃŒckvergÃŒtung erfolgte nach mehrmaligen anschreiben

2024幎8月10日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

Es tut uns leid, dass Sie so denken. Wir möchten Ihnen versichern, dass wir uns verpflichtet fÃŒhlen, einen legitimen und zuverlÀssigen Service anzubieten. Wir haben eine RÃŒckerstattungsrichtlinie, liefern unsere Produkte zuverlÀssig und unser Kundensupport ist fÃŒr Sie da. Wenn Sie auf Probleme gestoßen sind, kontaktieren Sie uns bitte direkt unter support@getspyfocus.com, damit wir Ihre Anliegen umgehend bearbeiten können.

5぀星のうち1の評䟡

Scam

I purchased a spy cam from this company on 14th August 2024. £45.94 was received from my account but no acknowledgement of the order, or delivery. I feel like I have been scammed. I have tried to find a contact number but no joy. PLEASE STAY CLEAR.

2024幎8月16日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We're sorry to hear you feel that way. We want to assure you that we are committed to providing a legitimate and reliable service. We have a refund policy in place, consistently deliver our products, and our customer support is here to assist you. If you've encountered any issues, please contact us directly at support@getspyfocus.com so we can address your concerns promptly.

5぀星のうち1の評䟡

This company is a scam

This company is a scam, the cameras are not as described, the returns policy is ignored and you wont be refunded. The cameras require software that then requires other software which is all Chinese spyware. they will be monitoring your feeds. Do not buy these products if you want something cheap try Amazon blink or something at least amazon will refund you.

2024幎8月2日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We're sorry to hear you feel that way. We want to assure you that we are committed to providing a legitimate and reliable service. We have a refund policy in place, consistently deliver our products, and our customer support is here to assist you. If you've encountered any issues, please contact us directly at support@getspyfocus.com so we can address your concerns promptly.

5぀星のうち1の評䟡

My order of 2 spycams and scan disks


My order of 2 spycams and scan disks turns out to be a problematic and time consuming.
It took some detective work to figure out what happened. I reported this to PayPal and my bank before figuring out what happened.
The charges came in the amounts of $44.97, $31.98, and $50.93. I should have been billed $76.94 for 2 Spycams and extra scan disks. Instead I was charged $95.90 for 3 camera's and no scan disks.
Also, right before I checked out, I was offered another discount on the 2 spy cameras.
There is a slight price difference, only $20.00. The problem is I don't get the scan-disks I ordered. Worse yet, I don't want the 3rd camera nor do I get a discount on that extra spycam.
It is my opinion that the billing department needs more supervision and training.

2024幎7月29日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We apologize for the inconvenience. We value your feedback. Could you please contact our customer support via email at support@getspyfocus.com with more details about the issues you’re facing with our mini wifi camera? Our dedicated support team will thoroughly investigate the issue and find a suitable resolution

5぀星のうち1の評䟡

Die App funktioniert nicht auf Samsung


Die App funktioniert nicht auf Samsung Handy. Batterien haben eine SEHR kurze Laufzeit. HÀnde weg von diesen Kameras. Absolut unbrauchbar und Schrott.

2024幎7月25日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

Es tut uns leid, dass Sie nicht zufrieden sind. Ihr Feedback ist uns wichtig. Könnten Sie unseren Kundendienst bitte per E-Mail unter support@getspyfocus.com kontaktieren und uns weitere Einzelheiten zu den Problemen mitteilen, die Sie mit unserer Mini-WLAN-Kamera haben? Unser engagiertes Support-Team wird das Problem grÌndlich untersuchen und eine geeignete Lösung finden, sei es ein Ersatz oder eine RÌckerstattung.

5぀星のうち1の評䟡

I went on line and ordered 1 camera

I went on line and ordered 1 camera. I was charged an additional 147.00 which I did not have this company approval . This is fraud of an elderly person.

2024幎7月22日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We apologize for the inconvenience. We value your feedback. Could you please contact our customer support via email at support@getspyfocus.com with more details about the order issues you’re facing with our mini wifi camera? Our dedicated support team will thoroughly investigate the issue and find a suitable resolution.

5぀星のうち1の評䟡

Well, i purchased it thinking consumer report would be the best way to get one cheap and effectant.. now I am worried it's junk. How can I get my money back

Well, i purchased it thinking consumer report would be the best way to get one cheap and effectant.. now I am wor

2024幎7月2日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We apologize for the inconvenience. We value your feedback. Could you please contact our customer support via email at support@getspyfocus.com with more details about the issues you’re facing with our mini wifi camera? Our dedicated support team will thoroughly investigate the issue and find a suitable resolution

5぀星のうち1の評䟡

Please don’t waste your money on this


Please don’t waste your money on this dreadful product .. you can buy cameras for £5 off the net
Disgraceful how they are allowed to
Trade. What a complete con Chinese rubbish. They must know they are dodgy as they offered me over £22 back & to keep the product how the hell get to sell this stuff 
.

2024幎6月19日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We apologize for the inconvenience. We value your feedback. Could you please contact our customer support via email at support@getspyfocus.com with more details about the issues you’re facing with our mini wifi camera? Our dedicated support team will thoroughly investigate the issue and find a suitable resolution

5぀星のうち1の評䟡

They are advertising on Youtube now

They are advertising on Youtube now. The ad was convincing, it made me check it out. I am VERY glad I went to Trustpilot first and discovered their scammy history.
Can't Youtube be informed? They should not be allowed to have a top ad there with reviews and Trustpilot scores like this.

2024幎6月14日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We're sorry to hear you feel that way. We want to assure you that we are committed to providing a legitimate and reliable service. We have a refund policy in place, consistently deliver our products, and our customer support is here to assist you. If you've encountered any issues, please contact us directly at support@getspyfocus.com so we can address your concerns promptly.

5぀星のうち1の評䟡

I’m still waiting for my product as


I’m still waiting for my product as well, now I know I’ve been scammed . 😕

2024幎6月1日
自発的なレビュヌ
SpyFocus ロゎ

SpyFocus からの回答

We're sorry to hear you feel that way. We want to assure you that we are committed to providing a legitimate and reliable service. We have a refund policy in place, consistently deliver our products, and our customer support is here to assist you. If you've encountered any issues, please contact us directly at support@getspyfocus.com so we can address your concerns promptly.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報