It was very easy to organise. The only issue was that the vouchers went into the recipient’s spam mail. Which meant I had to check they’d received them. The mail address appears spammy it seems.
企業が回答しました
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レビュアーのコメントを見てみましょう
It was a seamless purchase and glad to have had options to work through. Only problem is that the voucher went to the recipient's spam which may be a problem for more people.
企業が回答しました
The Voucher wasn't as I expected. I had written a personal message for the person it was intended for, but the message began Hello F..... (my own name)
企業が回答しました
Bought and payed for adidas voucher and was never there still waiting on refund after 5 days not good enough
企業が回答しました
3.8
ほぼ満足
52件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
giftvouchers.co.uk からの回答
Hello Lisa,
We’re sorry the service fee came as an unpleasant surprise. As a reseller, this fee allows us to provide a broad selection of gift cards while securely handling the transactions behind them.
The fee is shown clearly once a gift card is added to the shopping cart. We also offer dozens of gift cards without any additional fees.
If you have any further questions, please feel free to contact us at support@giftvouchers.co.uk.
With kind regards,
Susy - Team Giftvouchers.co.uk
(sent via mail)
Easy and pleasant service with…
Easy and pleasant service with straightforward instructions.
2026年9月19日
giftvouchers.co.uk からの回答
Dear Yvonne,
Thank you for your lovely review. We are delighted to hear that you found our service easy and pleasant. We wish you lots of enjoyment with your gift card!
Best regards, Bonnie
We are always glad to be able to help…
We are always glad to be able to help people in need, and vouchers are a great resource
2026年9月17日
giftvouchers.co.uk からの回答
Hello Sarah,
Thank you so much for your lovely review! We wish you lots of enjoyment with your gift card.
Best regards, Bonnie
giftvouchers.co.uk からの回答
Hello Glynis,
Thank you for your lovely review, we really appreciate it! We wish you lots of enjoyment with your gift card.
Best regards, Bonnie
giftvouchers.co.uk からの回答
Hello Jackie,
Thank you for your lovely review, we really appreciate it! We hope you enjoy your gift card.
Best regards, Bonnie
giftvouchers.co.uk からの回答
Hello Glenn,
Thank you for your wonderful review! We are delighted to hear that ordering was simple and that your voucher arrived quickly. We hope you enjoy your gift card!
Best regards, Bonnie
giftvouchers.co.uk からの回答
Dear Debbie,
Thank you for your lovely review. We are delighted to hear that you found it very easy to use. We wish you lots of enjoyment with your gift card.
Best regards, Bonnie
Bought and payed for adidas voucher and…
Bought and payed for adidas voucher and was never there still waiting on refund after 5 days not good enough
2026年9月11日
giftvouchers.co.uk からの回答
Hello David Baird,
I'm sorry this has taken longer than expected, and I completely understand your frustration.
Looking at the correspondence between you and our support team, the refund was issued on Thursday, after our gift card provider confirmed that the card had been deactivated. Usually, automated refunds take 1–3 working days to appear back on the payment method originally used.
If the refund hasn’t reached you within the next few days, please don’t hesitate to get back in touch with our support team. We can then request the refund letter from our finance team for you and help move things forward.
Thank you for your patience while this was being resolved.
With kind regards,
Susy - Team Giftvouchers.co.uk
(sent via mail)
It was very easy to organise
It was very easy to organise.
The only issue was that the vouchers went into the recipient’s spam mail. Which meant I had to check they’d received them. The mail address appears spammy it seems.
2026年9月9日
giftvouchers.co.uk からの回答
Hello Sian,
Thank you for your lovely review! We’re pleased to hear that everything was easy to organise. We appreciate your feedback about the vouchers going into the recipient’s spam folder and will take this into consideration. Please email us if you need anything further.
Best regards, Bonnie
Easy to use lots of places available
2026年8月31日
giftvouchers.co.uk からの回答
Hello Ian,
Thank you for your lovely review. We are delighted to hear that you found the gift vouchers easy to use and that there are lots of places to choose from. We wish you lots of enjoyment with your gift voucher!
Best regards, Bonnie
Might be an age thing but found the…
Might be an age thing but found the website hard to navigate
2026年8月28日
giftvouchers.co.uk からの回答
Dear Stephen,
Thank you for your review and for sharing your feedback. We are sorry to hear that you found the website a little difficult to navigate, and we will take your suggestion into consideration. If you need any help, please feel free to email us.
Best regards, Bonnie
It does what is says on the tin
2026年8月29日
giftvouchers.co.uk からの回答
Hallo George,
Thank you for your lovely review, we really appreciate it! We wish you lots of enjoyment with your gift card.
Best regards, Bonnie
I redeemed an £80 voucher to use on…
I redeemed an £80 voucher to use on Amazon and was charged £2.50 for doing so. Would not recommend
2026年8月29日
giftvouchers.co.uk からの回答
Hi Nigel Coles,
Thank you for your feedback. We are sorry to hear that the service fee was disappointing.
The fee is clearly shown once the gift card is added to the shopping cart, before completing the order. We also offer dozens of gift cards that do not have any additional fees.
We appreciate you sharing your experience and hope this provides some clarity.
For further assistance, please contact our customer support team at support@giftvouchers.co.uk.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
So very easy
2026年8月27日
giftvouchers.co.uk からの回答
Hello,
Thank you for your wonderful review! We are delighted to hear that everything was so easy. We hope you enjoy your gift card.
Best regards, Bonnie
prompt effecient service
2026年9月3日
giftvouchers.co.uk からの回答
Dear Pamela,
Thank you for your lovely review! We’re delighted to hear that you were happy with our prompt and efficient service. We hope you enjoy your gift card.
Best regards, Bonnie
Good choice of vouchers.
Good choice of vouchers.
Wasn't initially sure that the order had gone through
2026年9月1日
giftvouchers.co.uk からの回答
Hello Kathryn,
Thank you for your lovely review! We're pleased to hear you found a good choice of vouchers. If you need anything, please feel free to email us.
Best regards,
Bonnie
giftvouchers.co.uk からの回答
Dear Pamela,
Thank you so much for your lovely review! We're delighted to hear that the gift vouchers were so convenient and appreciated by your granddaughters. We hope they enjoy them!
Best regards, Bonnie
Very helpful
2026年8月19日
giftvouchers.co.uk からの回答
Hallo,
Thank you very much for your lovely review! We are delighted to hear that you found us very helpful. We wish you lots of enjoyment with your gift card.
Best regards, Bonnie
Had to be chased up
2026年8月18日
giftvouchers.co.uk からの回答
Hello Patricia Burns,
Sorry you had to chase this up, and I appreciate that’s frustrating, especially when you’re expecting a gift card to arrive.
Digital gift cards are generated and are usually sent within 1 hour of purchase. Occasionally, the email can find its way into a spam or promotions folder, which can unfortunately make it easy to miss.
I apologise for any inconvenience caused. Thank you for bringing this to our attention.
With kind regards,
Susy - Team Giftvouchers.co.uk
(sent via mail)
giftvouchers.co.uk からの回答
Dear Sylvia,
Thank you for your lovely review. We are delighted to hear that you found our service very efficient. We hope you enjoy your gift card!
Best regards, Bonnie
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