It was very easy to organise. The only issue was that the vouchers went into the recipient’s spam mail. Which meant I had to check they’d received them. The mail address appears spammy it seems.
企業が回答しました
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レビュアーのコメントを見てみましょう
It was a seamless purchase and glad to have had options to work through. Only problem is that the voucher went to the recipient's spam which may be a problem for more people.
企業が回答しました
The Voucher wasn't as I expected. I had written a personal message for the person it was intended for, but the message began Hello F..... (my own name)
企業が回答しました
Bought and payed for adidas voucher and was never there still waiting on refund after 5 days not good enough
企業が回答しました
3.8
ほぼ満足
52件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
giftvouchers.co.uk からの回答
Dear Pamela,
Thank you for your lovely review! We’re delighted that you found just what you wanted. We wish you lots of enjoyment with your gift card.
Best regards, Bonnie
Great easy to use
2026年8月13日
giftvouchers.co.uk からの回答
Hello,
Thank you for your lovely review. We are delighted to hear that you found it easy to use. We wish you lots of enjoyment with your gift card!
Best regards, Bonnie
Very easy to process this gift card…
Very easy to process this gift card quick and it went directly to the person it was intended for …
I will definitely use this option again
2026年8月12日
giftvouchers.co.uk からの回答
Dear Alison,
Thank you for your wonderful review! We are delighted to hear that the gift card was easy to process and reached the intended recipient. We wish you and the recipient lots of enjoyment with it.
Best regards, Bonnie
It made buying a gift voucher for…
It made buying a gift voucher for someone easier yet personal because you could leave a message on the voucher.
2026年8月19日
giftvouchers.co.uk からの回答
Dear Sarah,
Thank you for your lovely review. We are delighted to hear that you found buying a gift voucher easy and personal. We wish you lots of enjoyment with your gift voucher.
Best regards, Bonnie
The Voucher wasn't as I expected.
The Voucher wasn't as I expected.
I had written a personal message for the
person it was intended for, but the message began Hello F..... (my own name)
2026年8月16日
giftvouchers.co.uk からの回答
Hi F. Harrison,
Thank you for taking the time to share your feedback. We are sorry to hear that the voucher was not as you expected.
The personal message displayed on the voucher is based on the information entered at the time the order is placed. If you notice an error with the message before completing your order, please contact our customer support team and we will be happy to assist where possible.
For further assistance, please contact our customer support team at support@giftvouchers.co.uk with your order details, and we will be happy to look into this for you.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Not worth the hassle
Make sure you read all the small print, there are lots of limitations on how you can redeem the gift cards. Customer service directed me to this site as I was unable to redeem the whole value of my giftcard on their sister site giftcards.co.uk without paying much more to them for a larger value giftcard which I did not want. This site allowed more giftcard options but I still had to add money to be able to redeem the giftcard. I also still have to wait for it to be delivered by post so plan ahead if you want to use it. I just hope it turns up without more hassle.
Seems like a nice way to give options to the recipient of the giftcard but just left me with a load of hassle. I wouldn't use this or the sister site and advise you not to either!
2026年8月23日
自発的なレビュー
giftvouchers.co.uk からの回答
Hi Lowenna,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was more complicated than expected and that the redemption limitations caused frustration.
Our gift cards do have specific terms and redemption conditions, which can vary depending on the gift card selected.
We appreciate your feedback and will certainly take it on board as we continue to improve the experience and make the available options and restrictions as clear as possible. We hope your card arrives promptly and that you’re able to enjoy it without any further issues.
If you do experience any problems with your order, please contact us at support@giftvouchers.co.uk and our customer support team will be happy to assist.
With kind regards,
Violet - Team Giftvouchers.co.uk
(sent via mail)
Gift Voucher Experience
The gift voucher request was received promptly and issued to terms.....
2026年8月16日
giftvouchers.co.uk からの回答
Hi Chris and Margaret Pond,
Thank you for your feedback! We are pleased to hear that your request was handled promptly, and that everything was processed smoothly.
For further assistance, please contact our customer support team at support@giftvouchers.co.uk.
With kind regards,
Janice – Team Giftvouchers.co.uk
(sent via mail)
no problems,would use again.
2026年8月12日
giftvouchers.co.uk からの回答
Hi Stephen Wilkes,
Thank you for your feedback! We are glad to hear everything went smoothly and that you would use our service again.
We look forward to helping you again in the future.
For further assistance, please contact our customer support team at support@giftvouchers.co.uk.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Easy process
2026年8月12日
giftvouchers.co.uk からの回答
Hi Bob,
Thank you for your lovely review! We are delighted to hear that you found the process easy and straightforward. We always aim to make purchasing and sending gift cards as simple and convenient as possible. We hope the gift card is enjoyed, and we look forward to assisting you again in the future.
For further assistance, please contact our customer support team at support@giftvouchers.co.uk with your order details, and we will be happy to look into this for you.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Voucher received by recipient whilst I…
Voucher received by recipient whilst I was chatting to his wife, within 20 minutes
2026年8月11日
giftvouchers.co.uk からの回答
Dear Wendy,
Thank you for your fantastic five-star review! We are delighted to hear that the voucher arrived with the recipient within 20 minutes. We hope they enjoy it!
Best regards, Bonnie
giftvouchers.co.uk からの回答
Dear John,
Thank you for your wonderful review! We are delighted to hear you received great service. Enjoy your gift card!
Best regards, Bonnie
Was very easy to download and follow
Was very easy to download and follow. I would certainly use again.
2026年8月8日
giftvouchers.co.uk からの回答
Good day,
Thank you for sharing your feedback. We are delighted to hear that you found the voucher easy to download and follow, and we really appreciate that you would use our service again.
We hope to welcome you back for your future gifting needs.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we’ll be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
giftvouchers.co.uk からの回答
Hi L. Murray,
Thank you for sharing your feedback. We are delighted to hear that you found ordering online quick and easy.
We hope you will consider us again for your future gifting needs.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
giftvouchers.co.uk からの回答
Hi Sara Lane,
Thank you for sharing your feedback. We are delighted to hear that you found the process easy and quick.
We really appreciate you taking the time to share your positive experience with us.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
giftvouchers.co.uk からの回答
Hi Julia,
Thank you for sharing your feedback. We are delighted to hear that you enjoyed the wide range of options available and found our website easy to use.
We really appreciate your positive comments and are pleased that you had a smooth experience with us.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
It was a seamless purchase and glad to…
It was a seamless purchase and glad to have had options to work through. Only problem is that the voucher went to the recipient's spam which may be a problem for more people.
2026年7月25日
giftvouchers.co.uk からの回答
Hi Tchiyiwe T. Chihana,
Thank you for sharing your feedback. We are pleased to hear that you found the purchase seamless and appreciated having a range of options to choose from.
We are sorry to hear that the voucher was initially filtered into the recipient’s spam folder. Email filtering is managed by the recipient’s email provider, so unfortunately this is outside our control. We appreciate you highlighting this, as it may be helpful for other customers to know to check their spam or junk folders if they are expecting a voucher.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
An Ideal birthday present.…
Easy to purchase as a family birthday present which my eldest son was very pleased to receive!
2026年7月29日
Paid £20 and inly have one voucher
Paid £20 and inly have one voucher, please send me the voucher for £20 that I have paid for
2026年7月30日
giftvouchers.co.uk からの回答
Hi Mrs. Bellew,
Thank you for sharing your feedback. We understand how frustrating it must have been to experience a delay with your digital purchase and then have to follow up several times.
Digital gift cards are normally sent shortly after purchase, usually within an hour. In some cases, delivery can be affected by email providers filtering or blocking voucher emails, which is unfortunately beyond our control.
We are sorry the process did not go as smoothly as expected. If you need any further assistance, please contact us at support@giftvouchers.co.uk with your order details, and we’ll be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
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