Gladiator Commercial Van Insurance ロゎ
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Gladiator Commercial Van Insurance レビュヌ 380

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TrustScore 5段階評䟡の4.5

4.5

金融・保険
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

The company listened to what i wanted and there was no pressure sales talk, being old and not good with computers etc they offered me paper copies of my proof of insurance and talked thro everything i... もっず芋る

5぀星のうち5の評䟡

Lovely to talk to human being, as well as all sorted in quick, and polite No many insurance companies deals with van for young drivers, as if they not important to start the life and work/ busines... もっず芋る

5぀星のうち5の評䟡

Great service not the cheapest put I was looking for a company with good understanding for sole traders

5぀星のうち4の評䟡

It would of been so simple did it on Internet but wouldn't take payment until ide spoke to sales/ advisor trying to sell me everything. I would of added it if I wanted it and felt for the bloke on tel... もっず芋る

䌁業情報

  1. 金融・保険

さたざたな倖郚゜ヌスから提䟛された情報

Gladiator has been providing specialist van insurance since 1998 and provide great service and great prices. With the support and backing of UK leading car insurance provider, Admiral Insurance, we are proud to have established ourselves as the 'go-to' service for tradesmen and van owners

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

380件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち2の評䟡

Not impressed!!!

It would be extremely helpful if when asked type in your 8 digit policy number and twice it doesn't recognise it then you know things aren't going well, secondly it would also be advantageous to be able to understand what the person on the other end of the phone is saying instead of keep saying "sorry can you say that again". I must stress that this isn't the first time that this has happened.

2025幎6月18日
自発的なレビュヌ
Gladiator Commercial Van Insurance ロゎ

Gladiator Commercial Van Insurance からの回答

Hello Keith.
We appreciate you bringing these issues to our attention. We're sorry our system didn't recognise your policy number and that communication was difficult. We strive to provide the best possible service to our customers and we regret that we fell short of your expectations.

If you would like any help, please send your full name, policy number, query and contact number to ReviewFeedbackSupport@admiralgroup.co.uk and we will get a member of the relevant team to contact you. Our sincere apologies for the frustration and inconvenience caused. We hope to hear from you soon.

Thanks,
Courtney.

5぀星のうち2の評䟡

BEWARE - NO COURTESY VANS OFFERED

I made a claim last year. Bizarrely, the only courtesy vehicle they offer is car derived vans (check in T&C's). Totally unsuitable for a specific van insurer! If you need ladders to work, you're stuffed, definitely no ladders fitting in a corsa van! The staff are like robots and are not allowed to think for themselves. The scripting is so draining to listen to, every time you say something they repeat it and the call time is so long. Also, when you call up, its never through to anyone 'van' trained, I think its Admiral number. Its a faff and theyre not competitive with pricing either. There's no value for money in this policy.

2025幎2月1日
自発的なレビュヌ
Gladiator Commercial Van Insurance ロゎ

Gladiator Commercial Van Insurance からの回答

Hi

We appreciate you taking the time to share your experience. We understand your frustration with the courtesy vehicle options, the call handling process, and the lack of van-specific expertise. We're also sorry to hear that you don't feel our policy offers value for money. We'll share your feedback with the relevant teams to improve our services. We have a telephone number for van trained agents, you can reach them on 0333 234 0198.

Thanks
Jo

5぀星のうち3の評䟡

The purchase process was simple enough

The purchase process was simple enough.
Cannot comment on any thing else.

2025幎5月17日
Gladiator Commercial Van Insurance ロゎ

Gladiator Commercial Van Insurance からの回答

Hello Linda.
Thank you for choosing to insure with Gladiator and for taking the time to leave us a review. We appreciate your feedback. If you do need any further assistance, hence the low score, please do not hesitate to send your name, policy number and query to the email below.

ReviewFeedbackSupport@admiralgroup.co.uk

Thanks,
Courtney.

5぀星のうち5の評䟡

Easy to use,

Easy to use,
But can not get on to my account says use email to get in, but won't allow me in ,and I using correct email so do not have insurance certificate.
Thanks

2025幎5月16日
Gladiator Commercial Van Insurance ロゎ

Gladiator Commercial Van Insurance からの回答

Hello, thank you for choosing Gladiator.
I am sorry to hear of your recent troubles when setting up your MyAccount, we understand how this can be frustrating and we apologise for any inconvenience caused. Your account has now been registered, please follow the link we have emailed you to set up your password and log in.
Please do not use any of these symbols when creating a password. / \ : ; > = ? [ ] ( ) ' & % <

We really value you as a customer and want to thank you for taking the time pass on your feedback. We take all feedback on board.

Thanks,
Courtney.

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