Glebe Mobility レビュー 

1,114
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Very good company fast turnaround but delivery let it down Running late is okay but to ring and say they are 20 to 30 min away then turn up 1 hour and 40 min later is a bit of Then only one could... もっと見る

5つ星のうち5の評価

Staff at Head office very good to deal with patient and helpful Arranged a local supplier to open on a Saturday for me to test drive a few chairs as I was a bit overwhelmed by the choice Dec... もっと見る

5つ星のうち5の評価

Goodvalue. After searching for ages lfinely found your website ,lwas impressed both by the selection and your prices and after Receiving my ultra comfort wheelchair The quality is fantastic its i... もっと見る

5つ星のうち5の評価

Purchased the sturdy for my wife. I can't believe how silent it actually is. Easy to control, light enough for me to lift and place in boot of car. Looks the part too. Really happy with purchase. Orde... もっと見る

企業情報

  1. モビィティ装置提供業者
  2. ・
  3. 車いす店
  4. 寝室家具店
  5. 病院設備と備品

当該企業による記述

With more than 10 years trading Nationwide from our premises in Wiltshire (company number 08132144) Mobility South West Limited has evolved the Glebe brand constantly over time, and what first started out as a services company to hospitals and nursing homes now has evolved into a bustling e-commerce operation combining a strong range of exclusively-imported, futuristic and premium products with an old-school friendly attitude to customer service. Glebe Mobility was born out of recognition that as younger generations come to a phase in their life where they need a mobility product, they deserve to be excited about purchasing something that stands out from the crowd in all aspects of design, both in the appearance of our products, and the careful thought into how we can make them more useful and truly valuable for the money paid.

Engineer warranty on all Products

Engineer warranty

Mobility products can be complex machines (both mechanically and electrically) that become a lifeline for our customers and as such, we have developed a strong customer support service for our customers to give them the same peace of mind if anything goes wrong that they would expect from a traditional high street store.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

1114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,114)

過去12か月のレビュー数: 441件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Brochure

Order a brochure for mobility scooters which gave the information about their different models
One problem no prices which meant calling for prices maybe a flyer should be included with latest prices

2026年8月10日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Graham, thank you for the feedback. We will look to add pricing on a flyer. An excellent point.

5つ星のうち5の評価

“Outstanding After-Sales Service – Sam Went Above and Beyond”

I have been extremely impressed with the service I’ve received from Glebe Mobility.

I’ve dealt with both Ann and Sam in Customer Service, and both have been friendly, helpful and very proficient. Sam in particular really took the time to listen and understand the difficulties I had been having getting my mobility scooter accepted by an airline.

Through his patience, diligence and willingness to investigate the problem properly, we eventually discovered that the manufacturer had supplied me with the wrong documentation for the scooter battery. Once the correct document was identified, everything finally made sense and the issue could be resolved.

It is very reassuring to know that the after-sales service is every bit as good as the service when purchasing. I’m extremely happy with the support I’ve received from Glebe Mobility and would happily recommend them to anyone.

A very well-deserved five stars, with particular thanks to Sam for going the extra mile.

2026年8月11日
自発的なレビュー
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Lydia, thank you for the review. I have passed on your compliments to Sam. She was delighted with the positive feedback.

5つ星のうち5の評価

Good choice try before buy in store with no pressure

We made an appointment for my wife to look at and try motorised wheelchair. There was two chairs already set out that we had asked about in email when booking and allowed ample time to try both with explanations about the differences.
There was no pressure to purchase but my wife was more than happy with one of those chairs, any accessories we wanted was added. Delivery was quick with tracking and delivery team phoned to give us notice they where around 30 mins to hour away.

2026年8月6日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hey Time, thank you for your review. We strive to offer a no pressure sale. Thrilled to hear everything went smoothly.

5つ星のうち5の評価

Very smooth process

Ease of ordering and prompt next day delivery. Information was provided at every stage of the process. No complaints. A very good company to deal with.

2026年8月5日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear David, thank you for the review. Delighted you had a good experience.

5つ星のうち5の評価

Quick delivery

Quick delivery. Brilliant service. The delivery guys were polite, more than helpful and ensured I was happy with the work they did. Can't praise them enough. Would be a better world if all took a pride in their work as these guys do. Thank you Glebe.

2026年8月5日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Cathy, thank you for the review. We are delighted to hear this.

5つ星のうち5の評価

Quality product

Quality product
Quick delivery

2026年7月29日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hey Wendy, thank you for your review. We are delighted you had a speedy service, and you're happy with your Ergobaums.

5つ星のうち5の評価

Easy to order online with excellent…

Easy to order online with excellent delivery service. The chair I ordered is of excellent quality at a reasonable price. The prices are clearly shown on the website unlike several other sellers!

2026年7月28日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hey Marlene, thank you for the review. We do work hard to keep our prices competitive.

5つ星のうち5の評価

Great service

Great service , website very clear , quick delivery on both the Scooter and the accessories, good value for money , would highly recommend.😁😁😁

2026年8月3日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Paul, thank you for your feedback. Delighted all went well and you are happy.

5つ星のうち5の評価

Easy to order

Easy to order, delivery on time and helpful operatives. Chair is good and comfortable. Only criticism is that the control handset light is very bright. To be able to dim or turn off would be beneficial

2026年8月3日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Maddie, thank you for your feedback. Something for to definitely consider, we hope you are enjoying your Ultra Comfort.

5つ星のうち5の評価

Really happy with the chair

Really happy with the chair. Very well mad. Very comfortable. But!!! I was told when I ordered that they couldn’t take away my old recycler 2seater. But when I spoke with the deliver guys the said they could’ve taken it away but it was outside and that’s why they couldn’t. But I had it moved it out there the day before to make space. A bit gutted about that.

2026年8月3日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Neil, thank you for the review. Unfortunately I cannot see chair disposal on your order as this is chargeable by our white glove service. We hope you enjoy releaxing in your Ultra Comfort.

5つ星のうち4の評価

Ease of purchase

Ease of purchase
Chair fully demonstrated
Quick delivery
Thank you

2026年8月3日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Chris, thank you for your review. Glad you had a good experience. We hope you will shop again and we can get 5 stars next time.

5つ星のうち5の評価

At The Swindon Garden Centre Showroom…

At The Swindon Garden Centre Showroom we were served by Steve and he was very helpful , I had a test drive of The Executive Autofold Mobility Scooter . Steve allowed us to try it in our small car for size . We had no hesitation in making a purchase . Thank You Steve .
At the present time due to health issues haven't been out on my Scooter. The Scooter was delivered two days ago after ordering , on time by two polite delivery men .

2026年7月29日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Rita, thank you for the kind words. I have passed on your compliements to Steve. We wish you a speedy recovery, so you can get out and about on your scooter ASAP.

5つ星のうち5の評価

Excellent ferrule and service

Excellent, fast service. I ordered the Ergocap Ultralite ferrule to fit on my 19mm walking stick. It arrived quickly, well wrapped. It was very slightly loose, when attached to the bottom of my walking stick, a blob of Epoxy glue sorted that right away. I walk with much more confidence with my stick, the four corners adapt to every step and help me walk more safely, than with a standard ferrule. Highly recommended.

2026年7月30日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Karen, thank you for your review. We are thrilled to hear you are managing to get out and about. This makes us so happy!

5つ星のうち5の評価

errand + mobility scooter

The promptness of your reply and delivery on time as promised. The scooter was well packaged and well protected from accidental damage. The follow up for insurance and warranty etc made things easier. I have spent several weeks investigating the many units available on the market and this particular model ticked all the boxes.

2026年7月30日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear John, thank you for your review. Delighted you are happy with your Errand Pro.

5つ星のうち1の評価

Replies from customer service are fiction!

Not had a good experience with this company at all. I pre-ordered a riser/recliner chair and paid the deposit. I was told the remainder would be taken a few days before delivery. The remainder was taken on 27 May, but by the middle of July I had to cancel the order and ask for my money back! I then ordered another chair which was labelled "for delivery before 27July" Customert service says I will be told 24/48 hours before delivery - no comment about delivery date already in the past!

2026年7月28日
自発的なレビュー
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Colin, thank you for your feedback. Sincerest apologies for the delay. I know my colleague called you yesterday to explain the delay. Unfortunately, the third party have a backlog of pre-orders to despatch. I have escalated this, and I will call you when I have an update. We do appreciate your patience and understanding.

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