Very good company fast turnaround but delivery let it down Running late is okay but to ring and say they are 20 to 30 min away then turn up 1 hour and 40 min later is a bit of Then only one could... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff at Head office very good to deal with patient and helpful Arranged a local supplier to open on a Saturday for me to test drive a few chairs as I was a bit overwhelmed by the choice Dec... もっと見る
Goodvalue. After searching for ages lfinely found your website ,lwas impressed both by the selection and your prices and after Receiving my ultra comfort wheelchair The quality is fantastic its i... もっと見る
Purchased the sturdy for my wife. I can't believe how silent it actually is. Easy to control, light enough for me to lift and place in boot of car. Looks the part too. Really happy with purchase. Orde... もっと見る
企業情報
当該企業による記述
With more than 10 years trading Nationwide from our premises in Wiltshire (company number 08132144) Mobility South West Limited has evolved the Glebe brand constantly over time, and what first started out as a services company to hospitals and nursing homes now has evolved into a bustling e-commerce operation combining a strong range of exclusively-imported, futuristic and premium products with an old-school friendly attitude to customer service. Glebe Mobility was born out of recognition that as younger generations come to a phase in their life where they need a mobility product, they deserve to be excited about purchasing something that stands out from the crowd in all aspects of design, both in the appearance of our products, and the careful thought into how we can make them more useful and truly valuable for the money paid.
Engineer warranty on all Products
Engineer warranty
連絡先
End of Chelworth Industrial Estate, SN6 6HE, Cricklade, 英国
- 0333 003 7079
- support@glebehealthcare.com
- glebemobility.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96%に回答しています
通常1週間以内に回答
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I wasn't pressured to buy and I wasn't…
I wasn't pressured to buy and I wasn't rushed. Was able to try many scooters.
The price was within my buget.

Glebe Mobility からの回答
New Electric Wheelchair
The process from ordering my new electric wheelchair (Mobilise YE200R Ultra Comfort Elite) to getting it delivered was flawless, easy and accurate throughout the process, would happily order from Glebe Mobility again.

Glebe Mobility からの回答
So easy to purchase
So easy to purchase. Website was full of information. The scooter arrived when stated, well packed and easy to set up.
Delivery driver was helpful and polite.

Glebe Mobility からの回答
Appalling from start to finish!
Appalling from start to finish!
Booked a viewing of a £1,500 automated wheelchair and drove an hour to the showroom to be told the person needed was out that day.
Bought the wheel chair anyway but it became faulty and unreliable.
Terrible customer service - they didn’t want to put things right at all and tried everything not to replace the very expensive piece of kit.
In the end they had to replace the broken chair but it was hassle all the way.
Certainly wouldn’t have spent such a large amount of money with them had we known the aftercare was this bad.
This company are quick to take your cash but not so quick to help when things go wrong!

Glebe Mobility からの回答
The website was very easy to follow and…
The website was very easy to follow and to place an order. I needed a couple of changes which a quick phone call sorted and an email conversation was also very useful. I was cautious but everyone was very helpful and everything went very smoothly
Tony Morton

Glebe Mobility からの回答
Halo Wheel Chair thats easy to fold and…
Halo Wheel Chair it’s easy to fold and fairly light that fits into my Car thanks to Glebe Mobility

Glebe Mobility からの回答
I bought my recliner a year ago
I bought my recliner a year ago. Has been an excellent product. I had a minor problem with a loose wire and contacted customer services. Seen by an engineer who could not recommend repair. Contacted by a lovely lady called Louise, decision made to replace my chair. No hassle no problem. Follow up to ensure my new chair had arrived and working well. Excellent company to deal with

Glebe Mobility からの回答
Great Service
Good communication with Glebe office, very easy process when ordering the product. Fast delivery, next day, 2 person team delivered and setup the chair. The possibility to return the item,if not satisfied, for whatever reason.

Glebe Mobility からの回答
The astral lux chair is superb but…
The astral lux chair is superb but delivery was a bit of a nightmare.
The first chair was Brown not grey as ordered so went strait back immediately.Two very understanding guys.
The replacement, two days later was this time the right colour BUT just left in the lounge for me ( aged 82) to assemble!
Unfortunately not the same delivery guys.
The original team have now been back again and sorted it out.

Glebe Mobility からの回答
Delivered next day by two polite guys…
Delivered next day by two polite guys went together pretty easy,haven’t tried to disassemble and put in boot of car yet ,but fingers crossed all will go well

Glebe Mobility からの回答
delivery was as stated the people who…
delivery was as stated the people who delivered were excellent .the chair was very comfortable

Glebe Mobility からの回答
Everything went smoothly apart from…
Everything went smoothly apart from confusion about the delivery time which was earlier than
I requested.

Glebe Mobility からの回答
Very easy to order
Very easy to order. Reasonable prices and fast delivery. Very happy with the electric power chair that I bought.

Glebe Mobility からの回答
It was a great looking rollator
It was a great looking rollator, well made and very light, unfortunately the depth of the seat was to narrow for me so I called customer services and they arranged for it to be collected.It was all very easy and person I spoke with very pleasant.I would definitely use them again.

Glebe Mobility からの回答
Scooter was delivered on time
Scooter was delivered on time & as stated. I ordered a spare battery ,the wrong type was delivered.Lady arranged pick up & delivery of correct one. Both things were done quickly & on the same day.

Glebe Mobility からの回答
Avon Leather Rise/Recliner.
Delivery was supposed to be between 12 noon and 2pm but actually came at 8pm. That aside the two men who delivered it were very polite and installed it and demonstrated it well. The chair is really nice though firmer than I thought going off the picture in the advert. All in all I’m happy with my purchase.

Glebe Mobility からの回答
Very fast delivery and the scooter is…
Very fast delivery and the scooter is very good quality

Glebe Mobility からの回答
Excellent mobility scooter, great service.
I needed to buy a scooter to replace my previous one as I managed to break the back axle! I researched Glebes reviews were great and more importantly the Errand Pro was exactly what I needed higher ground clearance, 9° climb, boot scooter and 18 miles from battery* in ideal conditions light parts for putting in the car. Bonus of light and reflectors, mirrors and purple flashes, I ordered one in the evening and recieved it within 48 hours. It was well packaged and relatively easy to assemble having owned one before. I will say the manual is poor in terms of assembly and disassembly instructions so making use of the build delivery might be better for others. The scooter is comfortable and the suspension actually works. Going uphill does use battery power quicker to be expected though. I'm very happy with the purchase and experience.

Glebe Mobility からの回答
Buyers beware the MG lite does tip up
The Pride MG Lite mobility scooter is very light and easy to lift and ideal to take on holiday BUT Beware, when I was going up a small ramp it tipped up and again on 3 other occasions the front wheels left the ground once when I was thrown into the road with oncoming traffic approaching .
Needless to say I will no longer use it.
Purchased from Glebe Mobility in April I have reached out to Glebe mobility customer service to exchange for a power chair ,I have been offered a derisery £400 to part exchange,the scooter is as new and cost £1700 just 3 months ago.
So buyer Beware this is an insult,I am extremely upset at the way I have been treated by Glebe mobility and feel this scooter is faulty it is liable to tip up on small inclines even footpath ramps it is not Safe and I believe not fit for purpose unless you sit bolt upright and use it in shopping arcades.
EDIT... Glebe have increased their offer to £700 still derisery considering it cost £1700 -it has now been returned to Glebe for review.

Glebe Mobility からの回答
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