Glebe Mobility レビュー 

1,114
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Very good company fast turnaround but delivery let it down Running late is okay but to ring and say they are 20 to 30 min away then turn up 1 hour and 40 min later is a bit of Then only one could... もっと見る

5つ星のうち5の評価

Staff at Head office very good to deal with patient and helpful Arranged a local supplier to open on a Saturday for me to test drive a few chairs as I was a bit overwhelmed by the choice Dec... もっと見る

5つ星のうち5の評価

Goodvalue. After searching for ages lfinely found your website ,lwas impressed both by the selection and your prices and after Receiving my ultra comfort wheelchair The quality is fantastic its i... もっと見る

5つ星のうち5の評価

Purchased the sturdy for my wife. I can't believe how silent it actually is. Easy to control, light enough for me to lift and place in boot of car. Looks the part too. Really happy with purchase. Orde... もっと見る

企業情報

  1. モビィティ装置提供業者
  2. ・
  3. 車いす店
  4. 寝室家具店
  5. 病院設備と備品

当該企業による記述

With more than 10 years trading Nationwide from our premises in Wiltshire (company number 08132144) Mobility South West Limited has evolved the Glebe brand constantly over time, and what first started out as a services company to hospitals and nursing homes now has evolved into a bustling e-commerce operation combining a strong range of exclusively-imported, futuristic and premium products with an old-school friendly attitude to customer service. Glebe Mobility was born out of recognition that as younger generations come to a phase in their life where they need a mobility product, they deserve to be excited about purchasing something that stands out from the crowd in all aspects of design, both in the appearance of our products, and the careful thought into how we can make them more useful and truly valuable for the money paid.

Engineer warranty on all Products

Engineer warranty

Mobility products can be complex machines (both mechanically and electrically) that become a lifeline for our customers and as such, we have developed a strong customer support service for our customers to give them the same peace of mind if anything goes wrong that they would expect from a traditional high street store.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

1114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,114)

過去12か月のレビュー数: 441件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

New Electric Wheelchair

The process from ordering my new electric wheelchair (Mobilise YE200R Ultra Comfort Elite) to getting it delivered was flawless, easy and accurate throughout the process, would happily order from Glebe Mobility again.

2026年7月13日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hey Dylan, thank you for your feedback. Delighted to hear you had a good experience.

5つ星のうち5の評価

So easy to purchase

So easy to purchase. Website was full of information. The scooter arrived when stated, well packed and easy to set up.
Delivery driver was helpful and polite.

2026年7月20日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Jack, thank you for your feedback. Thrilled you had a good experience.

5つ星のうち1の評価

Appalling from start to finish!

Appalling from start to finish!
Booked a viewing of a £1,500 automated wheelchair and drove an hour to the showroom to be told the person needed was out that day.
Bought the wheel chair anyway but it became faulty and unreliable.
Terrible customer service - they didn’t want to put things right at all and tried everything not to replace the very expensive piece of kit.
In the end they had to replace the broken chair but it was hassle all the way.
Certainly wouldn’t have spent such a large amount of money with them had we known the aftercare was this bad.
This company are quick to take your cash but not so quick to help when things go wrong!

2026年7月1日
自発的なレビュー
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Simon, We absolutely do care about our customers. Sincerest apologies this wasn't your experience. Please let me know your order number and I will investigate this for you.

5つ星のうち5の評価

The website was very easy to follow and…

The website was very easy to follow and to place an order. I needed a couple of changes which a quick phone call sorted and an email conversation was also very useful. I was cautious but everyone was very helpful and everything went very smoothly
Tony Morton

2026年7月15日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Tony, thank you for your review. Delighted you had a good experience.

5つ星のうち5の評価

I bought my recliner a year ago

I bought my recliner a year ago. Has been an excellent product. I had a minor problem with a loose wire and contacted customer services. Seen by an engineer who could not recommend repair. Contacted by a lovely lady called Louise, decision made to replace my chair. No hassle no problem. Follow up to ensure my new chair had arrived and working well. Excellent company to deal with

2026年7月7日
自発的なレビュー
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Rosemary, thank you for your review. Thrilled to hear Louise looked after you and you are happy with the service provided.

5つ星のうち5の評価

Great Service

Good communication with Glebe office, very easy process when ordering the product. Fast delivery, next day, 2 person team delivered and setup the chair. The possibility to return the item,if not satisfied, for whatever reason.

2026年7月16日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Terry, thank you for your review. Delighted to hear you had a good experience.

5つ星のうち4の評価

The astral lux chair is superb but…

The astral lux chair is superb but delivery was a bit of a nightmare.
The first chair was Brown not grey as ordered so went strait back immediately.Two very understanding guys.
The replacement, two days later was this time the right colour BUT just left in the lounge for me ( aged 82) to assemble!
Unfortunately not the same delivery guys.
The original team have now been back again and sorted it out.

2026年7月14日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Jean, thank you for your review. Apologies for the blip with your order. Glad all was sorted in the end.

5つ星のうち5の評価

Delivered next day by two polite guys…

Delivered next day by two polite guys went together pretty easy,haven’t tried to disassemble and put in boot of car yet ,but fingers crossed all will go well

2026年7月16日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Robert, thank you for your review. Delighted you had a friendly delivery service. If you need any further assistance, do no hesitate to contact our customer service team.

5つ星のうち5の評価

delivery was as stated the people who…

delivery was as stated the people who delivered were excellent .the chair was very comfortable

2026年7月8日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hey Keith, thank you for your review. Thrilled you had a fab delivery. Enjoy relaxing in your Thames rise recliner.

5つ星のうち4の評価

Everything went smoothly apart from…

Everything went smoothly apart from confusion about the delivery time which was earlier than
I requested.

2026年7月7日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Carolyn, thank you for your review. Apologies, your delivery was early. Hope you are enjoying your Wye.

5つ星のうち5の評価

Very easy to order

Very easy to order. Reasonable prices and fast delivery. Very happy with the electric power chair that I bought.

2026年7月6日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Carol, thank you for your review. Delighted you are happy with your purchase.

5つ星のうち5の評価

It was a great looking rollator

It was a great looking rollator, well made and very light, unfortunately the depth of the seat was to narrow for me so I called customer services and they arranged for it to be collected.It was all very easy and person I spoke with very pleasant.I would definitely use them again.

2026年7月13日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hey Lou, thank you for your review. Sorry this wasn't suitable, but glad we would shop with us again.

5つ星のうち4の評価

Scooter was delivered on time

Scooter was delivered on time & as stated. I ordered a spare battery ,the wrong type was delivered.Lady arranged pick up & delivery of correct one. Both things were done quickly & on the same day.

2026年7月13日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hey John, thank you for your review. Apologies about the spare battery, but glad all was rectified quickly.

5つ星のうち4の評価

Avon Leather Rise/Recliner.

Delivery was supposed to be between 12 noon and 2pm but actually came at 8pm. That aside the two men who delivered it were very polite and installed it and demonstrated it well. The chair is really nice though firmer than I thought going off the picture in the advert. All in all I’m happy with my purchase.

2026年7月13日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Margaret, thank you for your review. Sorry, the delivery was delayed. Glad you are happy with your purchase.

5つ星のうち5の評価

Excellent mobility scooter, great service.

I needed to buy a scooter to replace my previous one as I managed to break the back axle! I researched Glebes reviews were great and more importantly the Errand Pro was exactly what I needed higher ground clearance, 9° climb, boot scooter and 18 miles from battery* in ideal conditions light parts for putting in the car. Bonus of light and reflectors, mirrors and purple flashes, I ordered one in the evening and recieved it within 48 hours. It was well packaged and relatively easy to assemble having owned one before. I will say the manual is poor in terms of assembly and disassembly instructions so making use of the build delivery might be better for others. The scooter is comfortable and the suspension actually works. Going uphill does use battery power quicker to be expected though. I'm very happy with the purchase and experience.

2026年7月9日
Glebe Mobility ロゴ

Glebe Mobility からの回答

Hey Sarita, thank you for your review. We are delighted to hear you are enjoying getting out and about on your Errand Pro. We hear you on the instructions manuals, we are working on them.

5つ星のうち1の評価

Buyers beware the MG lite does tip up

The Pride MG Lite mobility scooter is very light and easy to lift and ideal to take on holiday BUT Beware, when I was going up a small ramp it tipped up and again on 3 other occasions the front wheels left the ground once when I was thrown into the road with oncoming traffic approaching .
Needless to say I will no longer use it.
Purchased from Glebe Mobility in April I have reached out to Glebe mobility customer service to exchange for a power chair ,I have been offered a derisery £400 to part exchange,the scooter is as new and cost £1700 just 3 months ago.
So buyer Beware this is an insult,I am extremely upset at the way I have been treated by Glebe mobility and feel this scooter is faulty it is liable to tip up on small inclines even footpath ramps it is not Safe and I believe not fit for purpose unless you sit bolt upright and use it in shopping arcades.
EDIT... Glebe have increased their offer to £700 still derisery considering it cost £1700 -it has now been returned to Glebe for review.

2026年7月14日
自発的なレビュー
Glebe Mobility ロゴ

Glebe Mobility からの回答

Dear Paul, thank you for your feedback, our initial offer was £400, then when you challenged we offered you £700. We are now collecting your scooter tomorrow to be assessed by our workshop. We will be in touch as soon as it has been checked, and we appreciate your patience and understanding.

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