Glocusent レビュー 

Have only had the products a few days(music stand and 2 neck reading lights). So far we love them. Five stars for the customer service. Initial shipment was missing items and email to the Lilo email provided went unresponded to so sent to the "service@" email and had response from Issy who IMMEDIATELY handled to 99% satisfaction (the purple color reading light was out of stock so I was given the option of refund or different color) The lights were received in just a few days. I do wish they'd have a phone number for customer service but Issy, through emails, provided some of the best customer service I ever had.

We never received the lamp so I can’t evaluate it.

Very quick delivery, item is perfect!

Very efficient, very quick and I am enjoying your product.

I have two neck lights, one desk clip-on and one pocket-sized reading clip-on. All are great for their various purposes. I have my neck light around my neck more often than not.

The only concern (not a complaint) is that the metal head of the desk clip-on gets really hot when the light level is turned up to max. Still, I would buy it again.

Fantastic customer interaction with fast and helpful email responses. Good, well designed and well made products.

This company goes above and beyond to provide great products and excellent customer service! I bought a reading light several months ago, which I love, but I could not find the cord to recharge it. I wrote to the company and they sent me a new charger cord, no questions asked, and it was free of charge to me!! They really went above and beyond, and the charging cord even got to me within a few days during the busy holiday season. I will purchase more products from this company any time I have the choice for an item I want. So nice, and unusual to see such outstanding customer care these days. They couldn’t be better!

Ordered two Upgraded neckwear lights in early November and just recently one became faulty. Within one week we received a replacement hassle free and the Customer service representative Issy was outstanding. I highly recommend this company.

Product (music light) worked well for more than a year before dying. Glocusent sent a replacement within a couple of days. V impressed.

Excellent product. The music stand/piano light is one of the best I have seen. Wonderful customer support.

I recently purchased the Glocusent Horizontal ET-Head Book Light. And if you go to their website and register your purchase, you will get VIP service that provides a 36 month complimentary replacement or full refund.

Nice products, quick delivery. I ordered a Glocusent Bookmark Style Reading Light directly at Glocusent instead of some other shop selling Glocusent products to get latest model and color not available at other webshops. Had to be shipped to the Netherlands, but received it 3 days (!) after ordering. Very happy with that.

I bought the Upgraded Rechargeable LED Neck Reading Light and the Horizontal ET-head Amber Book Light with CRI 95 for Book Lovers. The products are exactly as described in terms of dimensions and function. The fabrication is high quality. There was an issue with the delivery but the customer service was outstanding, they made every effort to resolve it successfully.

service great

light is acceptable; have to move to extend coverage to both sides of book

These lights are great! I have a couple of book Lights that clip onto the book but they need constant adjustment. These lights are very comfortable to wear — even when worn reclining — and cast light exactly where you want it. I also find them useful just walking around the house - don’t need to put lights on in every room. they’re great task lights and come in handy when I’m bringing things in from the car - they free up my hands so I can carry more. The intensity of the light is Adjustable and the model I have has a 30 minute timer on it. Highly recommend.

Superb customer care. A small fault in the original shipment was rectified with a replacement very quickly. Great support and understanding from Issy.

Glocusent has great products and amazing customer service!! I got a coupon code awhile back & ordered a Wingy Book Light. After buying that first light, I’ve bought 3 more Wingy Book Lights & 2 of their Bookmark lights as a gift. I use my Wingy Light everyday & love them!! I recently had to contact customer service to get 1 replaced (all their products come w/a 36 month warranty). I received a reply the next day, Issa the customer service representative I spoke with was extremely friendly, helpful, & had a replacement light sent w/in 2 days. I was very happy with my experience & have been even happier w/all the Glocusent products. I will continue to be a customer. I highly recommend Glocusent especially the Wingy Boom Lights!!

This neck light is better than I’d hope for❣️
Very thin behind the neck & very light & comfortable.
The lights on both sides can be moved in any direction so I can aim the light exactly where I need it.
It has 3 different light settings & an automatic timer I can click to automatically turn off in case I fall asleep while reading.
I use it mostly for when I crochet & do bead work, it helps so much I don’t know how I managed without it…😂
It’s rechargeable & the battery lasts a long time.
I highly recommend this product❣️

Had an issue where my order shipment was stuck in transit for 2+ weeks, but customer service quickly resolved it when I told them about it by sending me another order immediately!

For a legally blind person like me, this light is life altering. It’s NOT just for reading books, which I can’t do! I can see my kitchen counter better, and my keyboard. I put it on to go to the bathroom in the night to prevent a fall, and out to dinner in dark restaurants, I can now see the menu! Walking through a dark parking lot is a lot safer now with it. This light brings a whole new level of freedom for the blind. Only 10% of us are totally blind. The other 90% of us need this light! Its ME, with headlights!