Didn't realise it was GLS couriers untill after I had purchased items online ... Due to past bad experiences I was horrified... Thinking the worst ... But I have to say was pleasantly surprised ... De... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Yet another bad experience from GLS. My parcel was due today. Tracking said it would be delivered sometime today and then changed to 'The parcel could not be delivered as further address information i... もっと見る
企業が回答しました
Have had very very mixed experiences with GLS in the past but they seem to have improved a bit. International shipping from GLs France was very slow but once the package arrived in Ireland it was deli... もっと見る
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Absolute shit customer service! The person on the phone was rude and didnt let me speak. The delivery was not supposed to happed today so I had to plan my whole day so I am at home when they deliver t... もっと見る
企業が回答しました
企業情報
当該企業による記述
GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
連絡先
Unit P1, Horizon Logistics Park, Swords, K67 P2Y8, Dublin, アイルランド
- 018606200
- service@gls-ireland.com
- gls-group.eu/ie/en/home
3.2
まあまあ
3380件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 59％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
GLS Ireland からの回答
Good morning,
Thank you for sharing your feedback. We are glad to hear that your product arrived promptly and safely.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Big Thanks to delivery guy who just…
Big Thanks to delivery guy who just delivered heavy dumbbells. Strong man 😊. Quick delivery without problems. Thank you.
2026年8月20日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for sharing your feedback. We are glad to hear that you experienced a quick and smooth delivery and that our driver took good care of your heavy package.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Excellent service
Excellent service, received email updates and to tell me my package was out for delivery and package left in safe place as I wasn't home.
2026年8月18日
自発的なレビュー
GLS Ireland からの回答
Good afternoon,
Thank you for sharing your feedback. We are glad to hear that you experienced excellent service, appreciated our tracking updates, and that your package was safely secured while you were out.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
GLS Ireland からの回答
Good afternoon,
Thank you for bringing this to our attention. We note your feedback regarding the condition of the box and how the item was handled upon delivery.
Please reply to our Trustpilot request with your tracking details so our customer service team can investigate this matter further.
Warm regards,
GLS Ireland
Good tracking and package was delivered…
Good tracking and package was delivered on the date and time indicated
2026年8月11日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that you found our tracking helpful and that your package arrived exactly on the date and time indicated.
We always strive to keep our timelines precise and transparent, and it is wonderful to know everything went smoothly.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Parcel dumped over wall
GLS parcel 21599947187
Parcel dumped over wall and left on the lawn. It is a simple thing to slide the gate open and leave the parcel in the front porch but delivery person too lazy and disinterested to do so. This is an ongoing occurrence. Wouldn't use GLS myself.
Same thing happened this morning 19th August 2026 parcel dumped on wet lawn after overnight rain. GLS delivery person unwilling to deliver to front porch where my parcels would be safe. GLS has asked for more information, I don't know how much more information I can give I think this review says it all.
2026年8月18日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for bringing this to our attention. We note your feedback regarding the delivery location on your lawn and the ongoing issues with how your parcels are left.
Please reply to our Trustpilot request with your tracking details so our team can review this matter further.
Warm regards,
GLS Ireland
Very smooth process and delivery and…
Very smooth process and delivery and driver was polite and professional.
2026年8月17日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that you had a very smooth delivery process and that our driver was polite and professional.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that your package arrived fine and that our driver brought it right to your door and knocked.
We always strive to provide a careful and attentive delivery, and it is wonderful to know everything went smoothly.
Warm regards,
GLS Ireland
quick delivery
quick delivery, wasn't home but left in a safe place, would highly recommend
2026年8月18日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that you had a quick delivery and that our driver was able to leave your package in a safe place while you were out.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Great service loads of updates arrived…
Great service loads of updates arrived on time
2026年8月18日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that you experienced a great delivery with plenty of updates and that your package arrived on time.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Parcel delivered on time
2026年8月18日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that your parcel was delivered right on time.
We always strive to keep our timelines precise, and it is great to know everything went smoothly.
Warm regards,
GLS Ireland
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are thrilled to hear that you experienced an excellent delivery service with us.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Package came on time.
2026年8月18日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that your package arrived right on schedule.
We always strive to keep our timelines precise, and it is great to know everything went smoothly.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Quick delivery excellent driver
Quick delivery, delightful delivery person, full marks.
2026年8月18日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are thrilled to hear that you experienced a quick delivery and a delightful driver.
We appreciate your support and hope to complete another successful delivery for you soon.
Warm regards,
GLS Ireland
Delivery arrived safe and well
Delivery arrived safe and well. Driver leaves the package in a safe location. Good service.
2026年8月18日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that your delivery arrived safe and well, and that our driver left your package in a secure location.
Providing a reliable and convenient service is always our goal, and your kind words mean a lot to our team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
Never received my parcel
I got a product delivered message but my product was not delivered to me. I was here all morning when the parcel is shown to have been delivered to me. This is the second time that GLS have done this to me. My house is easy to find and well marked. I never have a problem with deliveries from An Post or DPD.
2026年8月17日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for bringing this to our attention. We note your feedback regarding the delivery status update and the fact that you did not receive your parcel despite being home.
Please reply to our Trustpilot request with your tracking details so we can investigate this matter further.
Warm regards,
GLS Ireland
If I could put zero stars I would
If I could put zero stars I would. Gls received a package for me 7 days ago, every day since they send me an email stating that my package is out for delivery. Today I called again customer service since there are perishable items in the package. They refused to help, they said that the driver didn’t have time to deliver it ( unbelievable) and refused to contact the driver. The person at customer service stated that he doesn’t care about my situation. SHAME
2026年8月18日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for bringing this to our attention. We note your feedback regarding the ongoing delays with your delivery, the perishable items, and your interaction with our customer service team, and we apologize for the frustration this has caused.
Please reply to our Trustpilot request with your tracking details so our management team can review the status of your shipment and investigate this matter further.
Warm regards,
GLS Ireland
Item delivered to wrong address
The item was delivered to completely different address. The delivery man does not check air code . Disappointed in service
2026年8月17日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for bringing this to our attention. We note your feedback regarding the delivery location and the Eircode issue, and we sincerely apologize for the inconvenience this has caused.
Please reply to our Trustpilot request with your tracking details so our customer service team can investigate this misdelivery and assist you further.
Warm regards,
GLS Ireland
GLS are always very efficient and…
GLS are always very efficient and reliable. Their drivers are always courteous and pleasant.
2026年8月17日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you for taking the time to share your feedback! We are glad to hear that you consistently find our service efficient and reliable, and our drivers courteous and pleasant.
Providing a positive and dependable experience is always our priority, and your kind words mean a lot to our team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
Delighted with service
2026年8月4日
自発的なレビュー
GLS Ireland からの回答
Good morning,
Thank you so much for the fantastic feedback! We are delighted to hear that you are pleased with our service.
Providing a smooth and reliable experience is always our goal, and your support truly means a lot to our team.
Thank you for choosing GLS Ireland!
Warm regards,
GLS Ireland
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