Glyptic Glass Art ロゎ
りェブサむトにアクセス

Glyptic Glass Art レビュヌ 20

•
TrustScore 5段階評䟡の4.5

4.3

ガラス圫刻垫
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Very good service right from the beginning, quality and value were excellent . Quick delivery . Thank you . Would buy again from this seller

5぀星のうち5の評䟡

The process from ordering our frosted safari gin glass to being delivered was excellent. Couldn’t fault it. It was so well packaged and protected from any breakages. So happy with my purchase. ï¿œ... もっず芋る

5぀星のうち2の評䟡

Disappointed, I ordered the puffin design wine glass. some of the birds have bits missing ie feet or parts of. As this was for a friends 70th birthday I wanted a quality gift. If the etching was co... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Beautiful!! A really beautiful vase with such clear artwork. Exceptionally well packaged too, so no fear of breakages, and really quick delivery.

䌁業情報

  1. ガラス圫刻垫
  2. デザむン圫刻家
  3. ガラス ゚ッチング サヌビス
  4. ガラス補品店

圓該䌁業による蚘述

We’re a small family business based in Norfolk, creating hand-engraved glassware using traditional sandblasting and etching techniques. With over 40 years of experience, we’ve learned how to combine craftsmanship and creativity to make unique designs that stand out. Every piece is carefully made by hand, and we take real pride in the quality and finish of our work. Our aim is simple, to offer beautiful, one-of-a-kind glass pieces that people can enjoy and treasure for years to come.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

20件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Wrong Item and Poor customer service

I was sent the wrong item. I ordered glasses with an english setter on and received glasses with Springer Spanials on. Ordered through Rackhams. Dealing with Glyptic Glass was not possible as the emails kept bouncing back so all communication was through Rackhams in the end. I was offered the oppurtunity to keep the glasses and without cost receive the right items. This was until GLYPTC GLASS claim to have updated their designs and apparently their Springer spaniel design is now the correct design for English Setters, Irish Setters and Springer Spaniels!
3 totally different shaped dogs with different breed standards and not even the same markings. Lauughable really especially since they were supposed to be a prize for English Setter Best in Show.I can only imagine how disappointed the winner would have been to receive glasses with a different breed engraved on them.
I am disappointed to be assured by GG that they are not in the wrong in any way and I have received the right glasses and the link for the labels to return for a full refund does not work.
I was also offered a sellers discount to keep the glasses and additionally get a partial refund which after a while I decided to consider because the stress involved with dealing with both companies was less than helpfuI and time consuming. I was shocked and disappointed to be then given a 10% discount and postage refund without agreement of what the discount offer was to be. A measley £6 discount for nearly £40 worth of order for items that I did not order and are of no use for the purpose intended.
This to me is mis selling and perhaps even for trades description input. I did not receive the goods I ordered, I was made to feel inadequate in knowing what I had ordered nor did I get an acceptable outcome.
Shame on you Glyptic Glass and Rackhams. I am involved in dog judging nationally and I certainly won't be recommending these companies to exhibitors or judges.

2026幎4月21日
Glyptic Glass Art ロゎ

Glyptic Glass Art からの回答

Thank you for your feedback Alison, and we're sorry to hear you were left disappointed.

To clarify, the glasses received are English Setters, not Springer Spaniels. The confusion arose because we updated our English Setter artwork and unfortunately missed updating the product image on this one listing, which we hold our hands up to. We understand why this caused frustration and sincerely apologise for that.

Regarding communication, we responded promptly when contacted directly and provided a free returns link for a full refund. We're sorry to hear this link didn't work, and wish this had been raised with us so we could have sorted it sooner. As the order was placed through Rackhams, some communications were handled via their team, which we acknowledge made things less straightforward than they should have been.

We are more than happy to offer a better partial refund, the 10% applied was not agreed with us and does not reflect what we would have offered. If you'd like to keep the glasses, please contact us directly at norfolk.glass.engravers@gmail.com and we'll arrange a more appropriate partial refund. Alternatively, if you'd prefer to return them for a full refund, we'll sort a working returns label for you straight away.

We work with dog clubs and breed enthusiasts regularly and take great pride in the accuracy of our designs. We'd genuinely welcome the opportunity to resolve this properly.

Many thanks,
Glyptic Glass Art

5぀星のうち5の評䟡

Great quality glassware

Found this site online while googling for Tibetan terrier engraved gifts, reviews were very good and I have to say the quality of the glassware and engraving are really great quality. Having recently lost our beloved Tibetan girl I wanted a keepsake for my husband and these will be a lovely Christmas surprise

2025幎12月8日
5぀星のうち2の評䟡

Disappointed

Disappointed, I ordered the puffin design wine glass.
some of the birds have bits missing ie feet or parts of.
As this was for a friends 70th birthday I wanted a quality gift.
If the etching was completed (does not look like it on this glass) it would have been a nice gift, as it is I don't think I can give this for a special birthday.

2025幎11月19日
Glyptic Glass Art ロゎ

Glyptic Glass Art からの回答

Hi Sarah,

Thanks for taking the time to leave a review. We were very surprised to see this, as you didn’t contact us at any point to let us know you were unhappy. If you had reached out, we would have been more than happy to take a look and help.

All of our wildlife designs, including the puffins, are created by us and engraved with very fine detail. The small gaps you may be referring to are part of the original artwork and are intentional elements of the illustration. They aren’t unengraved areas or a fault in the etching.

We take a lot of pride in our work and have produced thousands of glasses without any issues of this kind, so we’re confident the engraving you received was completed as designed.

If you’d like to send us a photo directly, we’re still happy to take a look and discuss it with you. Our goal is always to make sure customers are pleased with their purchase, but we can only do that when given the chance.

Kind regards,
Adam
Glyptic Glass Art

5぀星のうち5の評䟡

The process from ordering

The process from ordering our frosted safari gin glass to being delivered was excellent.
Couldn’t fault it.
It was so well packaged and protected from any breakages.
So happy with my purchase. 😊

2025幎10月31日

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報