Pia’s customer service was excellent…
Pia’s customer service was excellent she was patient and professional thank you Pia.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Pia’s customer service was excellent she was patient and professional thank you Pia.
"The best travel help we've ever had! Professional, patient, and truly went above and beyond for us. Every detail was looked after, and it was such a relief knowing Steve was there if we needed anything. We'll definitely be booking all our future trips here!"
He was amazing and incredibly professional. He is knowledgeble efficient and polite. He finds all fare cheaper than any internet search. He made the process extremely smooth.
I had amazing experience they are very Helpful! I send my gratitude for Michel and Stevie.
Thank you very much.
Pre-Flight & Booking preparation experience during time to book the ticket of myself and son was well informed and planned by your Agent Steve. I was very comfortable all the way to and from Heathrow to Harare. And l feel l received the real-time flight updates on time from Steve. Steve you are such an asset to this Flight Company of Ruwanda, and l loved your skills of good customer reputation relations with customer as you made a follow up to ring us 2 days before our date of my travel. You rung us to see and check if l was fit and ready to travel for the journey. You did this as you noticed l was admitted in hospital 2 days in two week before the date of my travel. Only a few can do this to a customer, but you were one out of a number and l was so much impressed about your attitude and character regarding handling customers. You are such a very humble and friendly person, very professional and you deserve a massive credit from me on this. When l had an unsuccessful bookings with one of your team mate at first, he decided to pass on to you, and you took over the job, and you helped me in a very polite manner dealt with the problem very proffessional. And, that made me to feel good and comfortable although l was panicking with the way your team mate handled my case of booking information. You should deserve a highly complement about this kind of your hardwork.
The flight Staff were good. The check-in agent girl who severed us in to go to Harare was very efficient, polite and friendly too. Boarding Process was organized, calmly, and it started and it started a bit late but passengers were not feeling chaotic.
Comfort of Cabin were Clean with maintained seats.
Only the flight TVs were not working throughout night on both trips to and from Harare and journey back to Heathrow.
Thank you
Emily
Literally a scam company that also trade under Reserve2Fly. Use bait and switch tactics. Not ABTA or ATOL registered. Avoid like the plague. One of the reviews here is written by who you can only assume "owns" the "business". Names match up on Companies House to a residential Manchester flat.
I bought a air ticket online from them and the price was 436.49 £ when I paid full amount and after couple of days I called them I didn’t receive my ticket confirmation then they said the price is changed and now you need to pay an additional amount like 265 £. It was a scam when I didn’t change anything in my air ticket how can they demand additional MONY I requested please pay me back my full amount but they detected certain amount for no reason and refund me rest of amount after one week that way i think they are a scam people with fake name they are indian back ground people with fake name , like Michael, Eric mm .
Steve was very helpful...in making my holiday easy...regard
Mr Patrick williams
The customer service was excellent; they patiently helped me find the flight I wanted.
Gentleman call Steve who served me very well. Looked for best flight to suit me with good value. He was very friendly and provided all the details patiently. Very good customer service.
Literally a scam company that also trade under Reserve2Fly. Use bait and switch tactics. Not ABTA or ATOL registered. Avoid like the plague. One of the reviews here is written by who you can only assume "owns" the "business". Names match up on Companies House to a residential Manchester flat.
He was amazing at his job he know hiw to speak with people and he is very helpful
One of the best experiments on the wonderful services, convenience and safety in the journey all this makes (Golden Dun travel) from the best companies treated with and thanked by the director of the professor Majid Al-Dusha.
Was great choice that I had to get my flight tickets through golden dune travel. They are wonderful and professional thanks Steve for his hospitality and support for each part of my plan. I would recommend it to everyone for hassle-free journey and good price and great customer service.
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