Goodhood レビュヌ 

444
•
TrustScore 5段階評䟡の4

3.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I’ve been a customer for many years as I used to live down the road from their first store. Great curated products but get in early online if you want a size 9 or XL. Never been disappointed with anyt... もっず芋る

5぀星のうち5の評䟡

I’ve been shopping at Goodhood for the last 19 years. Best store in Europe by miles. Consistently excellent products and brands. Get yourself down there and join the cult, you'll never want to leave.... もっず芋る

5぀星のうち5の評䟡

A Curated Aladdin's Cave Of Rare Treasures I always know I'll find special things at Goodhood, whether I'm looking for a gift or for myself. Over the years I've bought treasured items of clothing an... もっず芋る

5぀星のうち1の評䟡

Wouldn’t give me a cash refund for an item bought in store which I hadn’t even taken out of the bag - crazy for a luxury retailer. This is on top of them failing to deliver the Christmas presents I or... もっず芋る

䌁業情報

  1. 衣料品店
  2. ・
  3. ストリヌトりェア店
  4. 靎屋
  5. 玳士衣料店
  6. 婊人服店

圓該䌁業による蚘述

Online lifestyle destination offering a worldwide curated selection of mens clothing, womens clothing and homeware.


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3.9

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TrustScore 5段階評䟡の4

444件のレビュヌ

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ネガティブなレビュヌの 12に回答しおいたす

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(444)

過去12か月のレビュヌ数: 165ä»¶

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5぀星のうち1の評䟡

Missing e-voucher

I bought a £100 e-voucher as a Christmas present, and it was never sent.
Customer services repeatedly told me it was attached to the email confirmation - and I repeatedly told them it wasn't. When they resent confirmation, the e-voucher was still not attached.
It was the frantic last few days before Christmas, so I suppose everyone was a little frazzled. But I've previously spent a lot of money with Goodhood, and I really like the vibe, but this time I felt patronised and dismissed as a nuisance. It cost me £100 too, for absolutely nothing. All very upsetting at the time.

2025幎12月17日
Goodhood ロゎ

Goodhood からの回答

Dear Jane, Thanks for flagging your issue, it appears that we have dropped the ball here and your enquiry. My records show that you had a £50 digital voucher where a full refund was issued to you after Christmas. I also have a purchase here for a physical gift voucher that was sent tracked to your address. I have reached out to DHL, however I have reached out directly to resolve this with you.

5぀星のうち1の評䟡

Placed an online order

Placed an online order. Never received it. No communication from the store, no reply’s to my emails. Ended up having to get a refund through PayPal. Which was several months after the original order was placed.

2025幎12月10日
5぀星のうち1の評䟡

Don’t have items

2026幎5月5日
Goodhood ロゎ

Goodhood からの回答

Hi there, I just checked the back end for your orders, it appears you placed was on Wednesday, given the way that our bank holiday falls it means that unfortunately the collection hasn't yet been able to take place. This is our top priority and will be dispatched ASAP.

5぀星のうち2の評䟡

Appalling Customer Service

Product was good when it eventually arrived. Delivery took several weeks with no communication. I ended up contacting my credit card to report a no show and within 2 days the item arrived!!! The item was a present and was ordered in good time, 4 weeks before the event in fact. There was a total lack of interest , concern and communication by Goodhood and the I spent many hours of MY valuable time trying to chase them. For that reason alone I will never use them again. Good customer service is everything and I’m afraid Goodhood show all the concern of a second class drop shipper, I would even go as far as to say arrogant!!

2025幎11月29日
Goodhood ロゎ

Goodhood からの回答

Hi Chris,

Thanks for taking the time to leave this, and I’m really sorry for the experience you had. Waiting that long without clear communication, especially for a gift, isn’t acceptable and I completely understand your frustration.

I’ve looked into this and while your order was dispatched within our stated timeframe at the time (holiday peaks unfortunately always add a few days on to dispatch times unfortunately), it’s clear we fell short on keeping you properly updated along the way. That’s on us, and we are sorry for your experience.

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