Iâve been a customer for many years as I used to live down the road from their first store. Great curated products but get in early online if you want a size 9 or XL. Never been disappointed with anyt... ãã£ãšèŠã
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Iâve been shopping at Goodhood for the last 19 years. Best store in Europe by miles. Consistently excellent products and brands. Get yourself down there and join the cult, you'll never want to leave.... ãã£ãšèŠã
A Curated Aladdin's Cave Of Rare Treasures I always know I'll find special things at Goodhood, whether I'm looking for a gift or for myself. Over the years I've bought treasured items of clothing an... ãã£ãšèŠã
Wouldnât give me a cash refund for an item bought in store which I hadnât even taken out of the bag - crazy for a luxury retailer. This is on top of them failing to deliver the Christmas presents I or... ãã£ãšèŠã
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Online lifestyle destination offering a worldwide curated selection of mens clothing, womens clothing and homeware.
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15 Hanbury Street, E1 6QR, London, è±åœ
- goodhoodstore.com
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Bought the trainers i wanted fromâŠ
Bought the trainers i wanted from Goodhood as they'd sold out everywhere else. Will buy again - great service and quick delivery.
Good service
Good service, bit disappointing I had to pay for return postage.
Lovely shoes, but sizing wrong, had to order size up.
Missing e-voucher
I bought a £100 e-voucher as a Christmas present, and it was never sent.
Customer services repeatedly told me it was attached to the email confirmation - and I repeatedly told them it wasn't. When they resent confirmation, the e-voucher was still not attached.
It was the frantic last few days before Christmas, so I suppose everyone was a little frazzled. But I've previously spent a lot of money with Goodhood, and I really like the vibe, but this time I felt patronised and dismissed as a nuisance. It cost me £100 too, for absolutely nothing. All very upsetting at the time.

Goodhood ããã®åç
Friendly helpful staff
Excellent
Excellent experience from this web site.
Unfortunately I had to return the shoes which were too small.
Will buy again and see u soon.
Regards
Good comms
Delivery was delayed, but the communication about the delay was much appreciated.
Placed an online order
Placed an online order. Never received it. No communication from the store, no replyâs to my emails. Ended up having to get a refund through PayPal. Which was several months after the original order was placed.
Great homewear selection
Great homewear selection, always my go-to for buying pressies, the website is super easy to navigate and can't wait to get my hands on those DIRT Range Mules hubba hubbbba !!!
Great selection of products and alwaysâŠ
Great selection of products and always really helpful and friendly staff
Customer service is appalling. Still not received urgent ordered.
I opted to receive an exchange due to a sizing issue on a coat order and the replacement was never sent out or received. All emails have been ignored for months and no refund has ever been forthcoming. Please avoid.
Packaging is great
Packaging is great! A good range of products although a bit pricey but worth it
I was kept informed....andit was whatâŠ
I was kept informed....andit was what it was supposed to be!
Great design selection
Item arrived covered in dust
Item arrived covered in dust, I emailed them but never heard back
Appalling Customer Service
Product was good when it eventually arrived. Delivery took several weeks with no communication. I ended up contacting my credit card to report a no show and within 2 days the item arrived!!! The item was a present and was ordered in good time, 4 weeks before the event in fact. There was a total lack of interest , concern and communication by Goodhood and the I spent many hours of MY valuable time trying to chase them. For that reason alone I will never use them again. Good customer service is everything and Iâm afraid Goodhood show all the concern of a second class drop shipper, I would even go as far as to say arrogant!!

Goodhood ããã®åç
Excellent product delivery and customerâŠ
Excellent product delivery and customer service. Very happy with my purchase.
Purchased a pair of general purposeâŠ
Purchased a pair of general purpose shoes, very happy with the shoes, and the service was very good. Shipping with DHL was a bonus with flexibility to pick up. Wouldnât hesitate to buy again and will drop by when Iâm next in London. Thank you!
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