Grace Removals Group - Hobart レビュー 63

TrustScore 5段階評価の4.5

4.6

63 Greenbanks Road, 7030 Brighton, TAS, AU


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The removalist teams at both ends were efficient, friendly and helpful. This was our second big move with Grace and couldn't fault them.

企業が回答しました

5つ星のうち5の評価

The original contact with Andrea from Grace was just great again as we have done a few moves with them. The team Ben, Jack and Julian were so professional with everything and over two days they just... もっと見る

企業が回答しました

5つ星のうち5の評価

Very happy with the whole process for my move, got a quote quickly (it was priced very well), and during the move Aaron and the team were very efficient and friendly

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5つ星のうち5の評価

My recent move went smoothly on both ends thanks to Grace Removals. Their customer service and removalists were efficient, helpful and friendly. Andrea from the Hobart team went above and beyond to pr... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. 物流業
  3. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 63 Greenbanks Road, 7030, Brighton, TAS, オーストラリア

  • 1300725991

4.6

優良

TrustScore 5段階評価の4.5

63件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5つ星のうち5の評価

The removalist teams at both ends were…

The removalist teams at both ends were efficient, friendly and helpful.
This was our second big move with Grace and couldn't fault them.

2026年3月4日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Barbara,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

5つ星のうち5の評価

First thing a trusted important to me.

First thing a trusted important to me.
I trust them with job satisfaction

2026年3月2日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Adane,

Thank you for rating us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The Interstate Move

The process from inception to conclusion was professional with clear communication, timely response and client focus. Thank you for making the interstate move and transition so effortless.

2026年2月20日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Monique,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Very happy with the whole process for…

Very happy with the whole process for my move, got a quote quickly (it was priced very well), and during the move Aaron and the team were very efficient and friendly

2026年1月4日
自発的なレビュー
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Gillian,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Staff were really friendly.

Staff were really friendly.
They did their best to move our furniture without any damage to the property or the furniture.

2025年12月28日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Don,

We're delighted to hear about your experience. Thanks for sharing!

Kind regards,
Grace Customer Service

5つ星のうち5の評価

10 out of 10!

I'll be forever grateful for Grace Removals' support during my move from Tasmania to Germany. From the first encounter with Andrea Ripper in Hobart to receiving my shipping items here in Europe I felt perfectly taken care of and in good hands. Such friendly, helpful and professional employees throughout the entire process and journey, such great transparency and value, outstanding service, smooth communication and prompt replies to all my emails. It couldn't have been any easier and I would 100% recommend choosing Grace Removals for your international move.

2025年12月28日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Winnie,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The original contact with Andrea from…

The original contact with Andrea from Grace was just great again as we have done a few moves with them.
The team Ben, Jack and Julian were so professional with everything and over two days they just kept at it when things looked impossible to fit through the doors or stairways they found a way to get it done. We highly recommend Grace Removals.

2025年10月30日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Steve,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

5つ星のうち5の評価

Excellent communication throughout the…

Excellent communication throughout the move process. Moving team were polite, considerate and efficient. Clearing team were effective and the delivery team worked incredibly hard! Extremely grateful and happy with the service provided!

2025年10月27日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Hi,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Interstate move

I received exceptional service with my interstate move with Grace The staff in Perth and in Hobart were great.
I was very impressed, nothing was a trouble.
My furniture arrived safely with no breakages or issues
Thank you to both Grace teams.

2025年9月17日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Elizabeth,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Great customer service!

My recent move went smoothly on both ends thanks to Grace Removals. Their customer service and removalists were efficient, helpful and friendly. Andrea from the Hobart team went above and beyond to provide excellent customer service. She was wonderful to deal with and made the process easier. Thank you Andrea

2025年7月10日
自発的なレビュー
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Ange,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

5つ星のうち1の評価

Do not use GRACE

Do not use GRACE! I had several issues which I raised with management since 29/4/25 and nobody bothered to look into it.

I contacted customer service via email, but it seems inexistent.

On 16/6 they sent me an invoice with extra charges I never asked or signed for and no notation of my prepayments.

On 18/6 I receive a call from the UK partner saying they suspended my shipment. Still no reply from GRACE!

2025年4月16日
自発的なレビュー
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Cinzia,

Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The guys were friendly

The guys were friendly, efficient and happy to do little extras

2025年5月30日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Theresa,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

I would highly recommend Grace Bros

I would highly recommend Grace Bros. Hobart. In particular Andrea who was so helpful when my move was delayed due to ill health.
Communication was excellent and everything arrived without damage. A big THANK YOU to all involved.

2025年5月27日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Jackie,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

It was very professional from beginning…

It was very professional from beginning to end - quoting, insurance, uplft and delivery.

2025年5月16日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear David,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

A very trustworthy Removalist I used…

A very trustworthy Removalist I used several times and I will use in the future. Friendly, accomodating and professional.

2025年3月13日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Lily,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

Second time I have moved with Grace now…

Second time I have moved with Grace now and like the first, I am pleased with the service, quality and value. Our delivery was late but many of the delays were out of Grace's hands given it was international, by ship and the transit time was in the months. Once again, I would recommend them based on two positive experiences.

2025年1月22日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Martin,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

5つ星のうち3の評価

feed back

I recently used your service for a move and wanted to provide some feedback based on my experience.

First of all, I’d like to commend your team for their excellent service attitude and smooth communication throughout the process. The packaging was also satisfactory, and I found your pricing to be reasonable.

However, I did notice some issues with the handling of items. There were clear signs of dragging and pushing, which raised some concerns. One particular issue was with a piano we transported. Upon delivery, the piano’s base was found to have suffered visible damage, including dents, collision marks, and even cracking.

While I appreciate the overall professionalism of your team, this experience has made me cautious about entrusting more delicate or valuable items to your care in the future. That said, I may still consider using your services for less fragile or less important belongings.

2025年1月12日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Allen and Yuan,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Great customer service

The customer service was excellent and the removalists in both Hobart and Cairns were friendly, knowledgeable and efficient. I’d highly recommend Grace

2024年12月15日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Anita,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Fantastic Job by Andrea and her team at Grace removals…

Andrea and her team at Grace removals made my 85 year old mother’s move from Hobart to The UK feel seamless. I highly recommend them!!!

2024年9月25日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Tassie,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Best After Care Service Ever!!!

The process in getting a quote was easy. You book in an appointment and you get a video call with one of the sales rep and you show your contents to have a more personalised quotation based on your needs compared to base on the number of rooms, therefore the price you get is more acceptable.
The guys/team who collected and delivered my items are professional, friendly and made sure all items are delivered where you want them with care.
But the best part of it all is the after care service...
You get a call from Sam Mears who make sure that you are happy with their service and if there was any issue which in my case there was (screen monitor was damaged in transit), she made sure to discussed a solution. She listened to my concerns and provided a fantastic solution and because of her, I would highly recommend Grace Removals and will consider them again. Thank you Sam!

2024年8月5日
自発的なレビュー
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Mazz,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

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