Grace Removals Group - Hobart レビュー 

64
TrustScore 5段階評価の4.5

4.3

63 Greenbanks Road, 7030 Brighton, TAS, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The original contact with Andrea from Grace was just great again as we have done a few moves with them. The team Ben, Jack and Julian were so professional with everything and over two days they just... もっと見る

企業が回答しました

5つ星のうち5の評価

My recent move went smoothly on both ends thanks to Grace Removals. Their customer service and removalists were efficient, helpful and friendly. Andrea from the Hobart team went above and beyond to pr... もっと見る

企業が回答しました

5つ星のうち5の評価

We were so pleased with Grace from start to finish - receiving our goods in excellent order and being advised of their transfer along the way. Great people, great value for money. We are so very ple... もっと見る

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5つ星のうち5の評価

Grace provided door-to-door service, shipping an antique leadlight glass display cabinet for me from Hobart to Melbourne. They handled the piece with such care - they carefully wrapped it to protect t... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. 物流業
  3. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 63 Greenbanks Road, 7030, Brighton, TAS, オーストラリア

  • 1300725991

4.3

優良

TrustScore 5段階評価の4.5

64件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(64)

過去12か月のレビュー数: 335

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I will never recommend Grace Tasmania

Do not use Grace Removals Tasmania
Worst experience ever!
Harrassed to change my review!!!

2022年10月30日
自発的なレビュー
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Lydia,

Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.


Kind regards,
Grace Customer Service

5つ星のうち5の評価

Friendly & Professional

Very professional, friendly team who were very responsive to our questions with clear answers for our international move.

2022年4月10日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Karen,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,

5つ星のうち5の評価

Shipment from Launceston to San Jose

Shipment from Launceston to San Jose, California-all boxes came in fine-all shoes in pairs…lol. Very happy with service. No broken China or missing item. Very happy with their door to door service and reasonable price. I would recommend. Again, remember how you pack them makes a big difference to avoid being broken etc. shipping company in US constantly updated me as soon as they arrive in Los Angeles to San Jose. Very happy with Grace Removal Hobart.
Jungle

2022年8月12日
自発的なレビュー
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Jungle,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Peaceful Relief!

It was such a relief to enjoy such a good experience with Grace Removals Hobart. Chris & the team delivered my goods without damage & on schedule which I really appreciated. Many thanks for such a reliable & positive experience.

2022年7月21日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Lucille,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The service from Grace I found to be…

The service from Grace I found to be friendly but professional. The packing of my artwork was exceptional. At all times and from all staff the manner in which they handled the move was informative and careful of government requirements as well as my own.

2022年7月9日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Doreen,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち2の評価

Didn't deliver on promises and expectations

Grace was recommended because of a particular employee having experience with antiques. This was why we went with Grace even though it was very expensive. On the move day we were told that employee was gone, and we got 2 people instead of 3 and 1 small truck instead of 1 big and 1 small. Items and our new floors and painted walls were damaged due to carelessness and the team left before everything was brought into the house. All in all a very disappointing experience.

2022年5月31日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Alex,

Thank you for sharing your feedback with us. We’d like to follow up and rectify the issue. Could you please forward your preferred contact details and your reference number to customerservice@grace.com.au so we can look into it further?

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Good coordination and professional job, well done 👍!

Good coordination, Andrea was great, she helped us sorting out some tricky situation and very helpful in booking our uplift. All staff were excellent in loaning and unloading furnitures, they were working extremely hard and very skilled. So very happy 😊!

2022年4月14日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Jenny,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Very good and professional service.

Very good and professional service.
Would definitely recommend to all my friends, 10 out of 10 excellent service!

2022年4月5日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Eric,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent service

Excellent service. My work has done so nicely. They did a perfect job. Highly recommend to everyone

2022年2月28日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Valued Customer Yohani,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Fantastic experience

Fantastic service, from initial contact to delivery. We have used Grace on 3 occasions to move household and home workshop contents from Tassie to Brisbane and one return. LT Brisbane

2022年1月2日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Leonard,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

excellent service

I had a quick and useful response when I first contacted Grace, the team picking our stuff was friendly and did an excellent job, and even though they had mentioned the possibility of the delivery taking over 3 months, are things arrived in 1.5 months without any issues.

2021年9月28日
自発的なレビュー
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Hi,

Thank you for rating us. We appreciate your feedback.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Makes moving easy

Easy
Grace removalists has personality and professionalism from office to site. Easy from organising to moving to paying

2021年8月22日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Susan,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace Removals.

Grace Removals.
Sam and Andrea are great people to work with - service and quote was excellent. Removal was from Hobart to Brisbane.
Thank you for your service and price on the furniture, packing and the car.

Thank you !!
Henry Mason

2021年7月31日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Henry & Barbara,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

we have had no problems with grace…

we have had no problems with grace removals and will continue to use them when needed

2021年7月24日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Kenneth & Liz,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

We had a big move from Hobart to cairns . Grace removals made it so easy . It pays to go with a big national company

We. Recently moved house from Hobart to cairns . A huge move for us .
Grace in both Hobart and cairns were absolutely great . They made the whole process so much easier . We have no hesitation recommending them

2021年7月15日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear David and Janine,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

They never fail to deliver

I have never had a bad experience with Grace. I found the recent move has been like my previous moves, straight forward, problem free from the start when they picked up my household items in Tasmania and when it arrived at my home in Brisbane.

2021年5月10日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Joanne,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Move North Hobart

Grace was easy to communicate with and everything was provided. The Removalists were fast and efficient and all went smoothly.

2021年4月12日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Colleen,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Good job Grace.

Good job Grace.
Thanks.

2021年3月14日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Simon,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

It was all so easy

It was all so easy, we were so impressed but how efficient the process was. We were able to get a booking and assessment with no hassle. The packing was extremely quick and professional. The settlement on our property was delayed on the day and the delivery drivers waited as long as they could before calling us to arrange a reschedule. Rescheduling twice was super easy and having our things store for no extra charge was absolutely amazing. The delivery itself was on time, very quick and very professional. And the option to call up and have the boxes picked up is amazing too. Overall the experience has been wonderful and we've been so impressed and grateful for all your help and flexibility.

2020年11月6日
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Amanda,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

My experience was easy and ran…

My experience was easy and ran smoothly. The team were very helpful and didn’t mind going out of their way to assist me. Very pleased with the professional service provided by Grace.

2020年10月2日
自発的なレビュー
Grace Removals Group - Hobart ロゴ

Grace Removals Group - Hobart からの回答

Dear Anna,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Stay safe! :)

Kind regards,
Grace Customer Service

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