Grace Removals Group - Perth レビュー 

340
•
TrustScore 5段階評価の5

4.8

236 Berkshire Road, 6058 Forrestfield,, WA, AU

•

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5つ星のうち5の評価

Great from delivery through collection of packing materials (we moved from overseas, so they were our local contact at delivery, Grace Perth) Delivery team moved through everything in no time and wi... もっと見る

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5つ星のうち3の評価

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... もっと見る

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5つ星のうち5の評価

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... もっと見る

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5つ星のうち5の評価

We downsized from a large home to an apartment over a four day period (2 days packing, 1 very long day moving things to our apartment and 1 day moving things to our storage unit.) There were unforesee... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. ・
  3. 物流業
  4. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 236 Berkshire Road, 6058, Forrestfield,, WA, オーストラリア

  • 1300725991

4.8

優良

TrustScore 5段階評価の5

340件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.8

すべてのレビュー

(340)

過去12か月のレビュー数: 269件

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5つ星のうち5の評価

Was a great experience with the team…

Was a great experience with the team from grace removals, they were fast, polite and was very easy.
I would definitely recommend moving with Grace.

2025年7月28日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Michael,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち4の評価

The Grace staff who was involved with…

The Grace staff who was involved with my shipment are very helpful and honest.

2025年7月23日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Teresa,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち3の評価

A bit stressful

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving at least 40min to the new address.
We’d like to commend the 3 gentleman doing the move, Azad Dankher, Lovepreet Singh and Ritwick as they were very professional, polite, hard working and went above and beyond to finish the job. A very long day that ended at 7PM.

2025年7月22日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Kev,

Thank you for your feedback.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The Smooth Move

Our move from Toodyay, WA, to Sunbury, Victoria was smooth, professional and 'personally friendly' from our first contact with Jennay at Grace, Forrestfield, WA. Thanks Jennay for setting up and steering us through what was as pleasant a process as moving home could be.
From the remotely monitored video walk though our house to ascertain what was to form the quote, to the delivery of and agreement to the very reasonable quote, then on to the scheduled careful and skilful packing of our household effects, the cheerful and efficient team doing the on - time uplift, the process was seamless and flawless. Then such was the communication between WA and Victoria that
we received personal and timely advice updates regarding delivery details to our new address, and Bobby and Matt duly arrived on date, on time unloading, locating and, where necessary, reconstructing some items that had been carefully disassembled for transport.
Damage was limited to a few minor scuff marks I believe to be unavoidable on such an undertaking.
When Bobby and Matt had finished the final aspect of the move, apart from one bedroom filled with boxes, our house looked fairly much like a home.
We couldn't be more satisfied with our move with Grace and we commend them without reservation.
Thank you, the team at Grace WA and Victoria.
John and Jennifer White.

2025年7月20日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear John,

We're delighted to see that you enjoyed your experience with us! Thank you for leaving us a rating.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The whole experience was easy and…

The whole experience was easy and enjoyable from the first contact to pick up, top marks to drivers Chase & Jordan for amazing performance very friendly and professional and credit to yourselves and Grace.
Cheers Murray and Kelly.

2025年7月13日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Murray,

We're happy to hear that your experience was easy and enjoyable. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

5つ星のうち5の評価

Highly Recommend

Melinda Crotty my Moving Consultant was wonderful. She was incredibly helpful and genuinely lovely to deal with, nothing was ever too much trouble. I really appreciated how professional and kind she was throughout the whole process. Honestly, Melinda is such an asset to your team, she made a stressful time feel so much easier, and I’m really grateful for that.
Grace's packing and moving charges were also considerably cheaper than those of other large, well-known companies, which made the whole experience even better.
The removalists who packed my items did so with great care, and everything arrived safely to SA.

2025年6月23日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Anita,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The removal men where amazing… They…

The removal men where amazing… They made sure they did all they could to accommodate my extra additional items (due to a misunderstanding) and kept me calm!
Very grateful for such a wonderful service!

2025年6月27日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Claudette,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Efficient and helpful service

Great and efficient service. Helpful removalists who were willing to accommodate our needs.

2025年6月23日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Emma,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Nick and Happy were awesome!

Nick and Happy were awesome!
Unloaded a 20ft container in 2hrs, handled our furniture with care and respect and placed everything exactly where it needed to go, thanks fellas! Truely a great job, thank you, Wayne & Stacey.

2025年6月19日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Wayne,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Fast efficient service

Fast efficient service. Nick, Atul, Jimmy, Warren and crew were awesome for our uplift. Communication was brilliant. Our uplift was faultless. What is usually a stressful time was a breeze with Grace removals.

2025年6月17日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Luke,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Amazing job

Amazing job! Who knew a small house could have so much stuff! The lads from Grace led by Atul were amazing and treated our gear with great care. Thank you.

2025年6月13日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Fergco

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Very professional team

The team in Adelaide as well as in Perth, Nick and Anky, were very efficient and thoughtful, placed the cardboard boxes so that I can read what’s in. I would definately move with Grace on my next move and would highly recommend them.

2025年6月10日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Andrea,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent service

Excellent service from before, during, and after the move. Have used them for both interstate and local moves. Wouldn’t use anyone else.

2025年6月5日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear James,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grateful for the great service!

Thank you to Nick, Andy, and Ankush for making our move so smooth and efficient. Appreciated. Alexandre and Fernanda

2025年5月30日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Fernanda,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Big thank you to Grace Removals team!

I found Kellie Nairn and Chelsea Smith at Grace Removals ( Shipping) extremely helpful as I went through the process of helping a friend ship 16 boxes of personal items from a National Storage unit on Pier St in Perth to her new home in Phuket, Thailand. This morning driver Chase and his strong assistant, rugby league player Yuen, completed the pickup with efficient paperwork, numbering the boxes before getting me to sign off. It has been a big job and from the moment last Friday when I used the online chat service to the pickup today I felt supported and able to speak a number of times to both Kellie and Chelsea, sometimes by text and others by phone. Kellie got back to me on Monday as arranged on the chat line. Then we got down to business. Yesterday I needed to query some details of how to complete the shipping form and thanks to Chelsea, that ended with peace of mind. Grace will put the boxes in a crate that then goes in a container so my friend will again have her family photos, books, personal mementos, paintings and music CDs she’s been missing. They will be delivered to her address. No price on peace of mind! Kop khun MAH krup… thank you VERY much in Thai. (The date below is May 29, 2025 in the Christian calendar, 2568 since Buddha’s Enlightenment as for the Thai calendar which now shows up on my iphone!)

2025年5月29日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Frank,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Staff were great

Staff were great, Jess in particular who was our initial contact.
Antique furniture from WA to SA without a mishap.
Great job.

2025年5月29日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Michelle,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Kewdale and Bunbury boys - job well done thanks. You made my move easy.

The boys from both Kewdale and Bunbury were very efficient and thoughtful and asked questions and placed my furniture were required. The were very easy to work with and I appreciated their efficiency. I would definately move with Grace on my next move and would highly recommend them.

2025年5月5日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Susan,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Good service

Timely, professional - helpful

2025年5月15日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Anurag,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Go with Grace

Go with Grace. - they are the best

2025年5月11日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Madge,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The first point of contact is really…

The first point of contact is really important to me. And the young lady on reception was excellent. Then I was transferred to Kelly who was so helpful and professional, and put me at esse right away. Thank you

2025年4月7日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Joseph,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

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