Grace Removals Group - Perth レビュー 329

TrustScore 5段階評価の4.5

4.7

236 Berkshire Road, 6058 Forrestfield,, WA, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... もっと見る

企業が回答しました

5つ星のうち5の評価

Great from delivery through collection of packing materials (we moved from overseas, so they were our local contact at delivery, Grace Perth) Delivery team moved through everything in no time and wi... もっと見る

企業が回答しました

5つ星のうち5の評価

Sujal and Jonty A couple of respectful men who arrived on time and unloaded our house pack quickly and professionally. Very grateful and would recommend them again should the need arise.

企業が回答しました

5つ星のうち3の評価

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. 物流業
  3. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 236 Berkshire Road, 6058, Forrestfield,, WA, オーストラリア

  • 1300725991

4.7

優良

TrustScore 5段階評価の4.5

329件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent professional service

Excellent professional service. From original quote to pick up and delivery, the way they pack electronics and furniture, etc. Good work team Grace.

2023年8月10日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Perth,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace were awsome

We used Grace for our 6th interstate move, WA to Tas. By far the best service, team at both ends friendly and polite, excellent packing and unpacking with no lost or broken items or any damage what so ever.

2023年8月3日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Rk,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Best removal company

From pickup to delivery everything was perfect, professional, smooth without any issues. Great price as compare to other removal companies. I would highly recommende grace removals.

2023年8月2日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear A Kaur,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Communicated clearly through email to…

Communicated clearly through email to us each step
of clearing our goods. Provided very good service through their staff. Excellent service from their couriers
during transporting and delivering of our goods.

2023年7月12日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Eric,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

First Class Service.

The whole experience from quote, packing, pick-up to delivery was a smooth and stress free experience.
We couldn't have asked for more.

2023年7月12日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Ron and Joyce,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The Australian crew have been really…

The Australian crew have been really great to deal with, Damien C and Kurtis C were fast, friendly and super helpful in delivering and unpacking our belongings.
A completely different experience compared to your crown counterparts in NZ.

2023年7月4日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Emma,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Brisbane to Perth

We moved from Brisbane to Perth, totally recommend you have them do packing / unpacking, removed most of the stress that we would otherwise had endured, Brendon (“Oz-pro”) was great and the team in Perth (James, Angus and Nial) where top rate, thanks team 👍🏽

2023年6月27日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Linz,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Consistently reliable.

Have used Grace a number of times and they are always on time, efficient and show great care.

2023年7月1日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Rosemarie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from the initial consultation with Dan followed by true professionalism when loading our furniture and boxes into the containers all the way to the delivery of our gear which arrived with no issues. Would definitely utilise the services of Grace again and highly recommended them.
Thanks

2023年6月11日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Bill,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Great communication

Great communication.
Friendly no - fuss service.
On time. Carefully packaged and handled. Very happy.

2023年6月30日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Jenny,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

This is why you go with the best!

We had an excellent professional consult months in advance. The services on offer cater to every requirement. When things didn't go to plan with a very difficult 10 seater marble table that weighed a tonne, the team at Grace were on the ball with alternative solutions in the nick of time. They were courteous, helpful and very quick. I have moved many times and this by far was my most efficient experience.

2023年6月29日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Gabrielle,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち1の評価

Poor after sales

Wow . Such a trusted company so that is why I went with them . Within moments they broke a roller door . Many many calls to them and still no call back or any communication from them on how the roller door will be fixed . I strongly suggest all owners be there around them as they enter your home . Not happy with their extreme lack of open accountability and communication

2023年6月9日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Hi Jamison,

We’re sorry to hear about your recent experience with Grace. Thank you for getting in touch with us so we can look into this issue. We’ve passed on your details to a Grace representative who will be in touch with you shortly to resolve the matter.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace staff are helpful and reliable

Grace staff are helpful and reliable. Our move was effortless from start to finish. Moving day can be stressful and problems can arise. Nothing was too much trouble for our delivery crew. We would highly recommend Grace and would definitely use their services again. Great work and thank you.

2023年5月31日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Ange,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

They were very helpful and kind staff…

They were very helpful and kind staff made my families move very easy and less stressful

2023年5月11日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Dewald,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Friendly staff packed carefully and…

Friendly staff packed carefully and delivered carefully and on time

2023年4月28日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Nigel,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Great customer service

Great service on pre-pack and on the day of removal. Helpful friendly staff who placed our furniture exactly where we told them to.

2023年4月24日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Linda,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Uplift and Delivery to Perth

Moved from Broome to Perth - removalists on time, friendly and kept in contact with me. Kurtis (Perth Office) very helpful with unloading - no breakages or concerns.

2023年2月24日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Janene,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent company

This company is doing really well. We used the for removals from Mandurah in WA to our UK home, and thanks to Melinda and her colleagues all went well and according to plan with no dramas. Would recommend Grace for your removal services large or small.

2023年4月13日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Colin,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent experience with both teams at…

Excellent experience with both teams at the departure and destination. Professional, flexible and many thanks! Especially given the extremely hot conditions and weekend exceptional delivery. I will certainly use their professional service again

2023年4月6日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Lily,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Had a few hickups with damages

Had a few hickups with damages, but was well dealt with by the Customer Service Team. Thank you very much for your assistance in resolving our concerns Shelley Gordon.

2023年4月6日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Patrick,

Thank you for providing us with feedback. Apologies for all the inconvenience it has caused you. I will let our operations know about this. We will make sure to use this review to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

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