Grace Removals Group - Perth レビュー 

340
•
TrustScore 5段階評価の5

4.8

236 Berkshire Road, 6058 Forrestfield,, WA, AU

•

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great from delivery through collection of packing materials (we moved from overseas, so they were our local contact at delivery, Grace Perth) Delivery team moved through everything in no time and wi... もっと見る

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5つ星のうち3の評価

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... もっと見る

企業が回答しました

5つ星のうち5の評価

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... もっと見る

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5つ星のうち5の評価

We downsized from a large home to an apartment over a four day period (2 days packing, 1 very long day moving things to our apartment and 1 day moving things to our storage unit.) There were unforesee... もっと見る

企業が回答しました


企業情報

  1. 引越業者
  2. ・
  3. 物流業
  4. 輸送業

当該企業による記述

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


連絡先

  • 236 Berkshire Road, 6058, Forrestfield,, WA, オーストラリア

  • 1300725991

4.8

優良

TrustScore 5段階評価の5

340件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.8

すべてのレビュー

(340)

過去12か月のレビュー数: 269件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A highly professional service from the…

A highly professional service from the initial quote to long term storage to final delivery. Couldn’t recommend Grace Removals more highly.

2023年11月7日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Mr Keith,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace has truly exceeded our expectations

Grace has truly exceeded our expectations at every step of the process. From the initial interaction with the salesperson to the furniture pickups and communication during delivery, their service has been exceptional. We've entrusted them with our moves from Perth to Melbourne and back, and they have consistently delivered outstanding service.

What sets Grace apart is their attention to detail. They not only handled the transportation but also efficiently packed and collected our boxes once we finished unpacking smaller items like clothing and kitchenware.

Their comprehensive insurance options provided us with peace of mind throughout the process. While, on one occasion, some of our furniture suffered transit damage (which can happen), we were impressed by their swift acknowledgment of the issue. They promptly assigned a representative to guide us through the insurance process, ensuring we received a replacement for the damaged item.

One standout feature of Grace is their excellent communication. Their team members consistently kept us informed, a quality that my wife and I truly valued.

In sum, we have had an outstanding experience with Grace and wholeheartedly recommend their services to anyone in need of a reliable moving and relocation company

2023年10月23日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Tendai,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Great experience

Great experience - on time, courteous and friendly on both ends. Excellent

2023年11月10日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Michael,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Couldn't have had a better experience

Couldn't have had a better experience. Everyone I dealt with was so friendly and professional. Pick up and delivery happened exactly when advised. Delivery of 2nd hand boxes beforehand and offer of collection of those after was definitely not something I expected. Everything arrived undamaged, even stuff I probably could have packaged better. One very happy customer. 😀

2023年10月30日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Lauren,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Very professional

2023年10月29日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear John,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent service 11/10 rating

Excellent service 11/10 rating. I would recommend them for efficient and polite service.

2023年10月25日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Yvette,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Made easy!

Made easy!
Everyone was extremely helpful to deal with and flexible
And the removalist nothing but respect for my belongings

2023年10月4日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Sunnye,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Patience

Everyone was friendly and strive to help in difficult situations.

They never lost patience.

I appreciated everyone's input to make my move from WA to Victoria as smooth as possible.

2023年9月25日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Trudie,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Everyone was very efficient and…

Everyone was very efficient and reliable. They made my move so much easier.

2023年9月23日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Lorna,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace removals

Grace removals, are a top notch company for your move. They are supportive, friendly and professional. I have used them 3 times now and would recommend them over any other company

2023年8月14日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Linda,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

First Class Service from Quote to Delivery.

The service was first class form quote, prepack to pick up and delivery. The team went out of their way to help me on a very cold and wet day ensuring everything was kept dry from the elements.

2023年8月9日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Blair,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent professional service

Excellent professional service. From original quote to pick up and delivery, the way they pack electronics and furniture, etc. Good work team Grace.

2023年8月10日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Perth,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Grace were awsome

We used Grace for our 6th interstate move, WA to Tas. By far the best service, team at both ends friendly and polite, excellent packing and unpacking with no lost or broken items or any damage what so ever.

2023年8月3日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Rk,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Best removal company

From pickup to delivery everything was perfect, professional, smooth without any issues. Great price as compare to other removal companies. I would highly recommende grace removals.

2023年8月2日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear A Kaur,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Communicated clearly through email to…

Communicated clearly through email to us each step
of clearing our goods. Provided very good service through their staff. Excellent service from their couriers
during transporting and delivering of our goods.

2023年7月12日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Eric,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

First Class Service.

The whole experience from quote, packing, pick-up to delivery was a smooth and stress free experience.
We couldn't have asked for more.

2023年7月12日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Ron and Joyce,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

The Australian crew have been really…

The Australian crew have been really great to deal with, Damien C and Kurtis C were fast, friendly and super helpful in delivering and unpacking our belongings.
A completely different experience compared to your crown counterparts in NZ.

2023年7月4日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Emma,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Brisbane to Perth

We moved from Brisbane to Perth, totally recommend you have them do packing / unpacking, removed most of the stress that we would otherwise had endured, Brendon (“Oz-pro”) was great and the team in Perth (James, Angus and Nial) where top rate, thanks team 👍🏽

2023年6月27日
自発的なレビュー
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Linz,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Consistently reliable.

Have used Grace a number of times and they are always on time, efficient and show great care.

2023年7月1日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Rosemarie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from the initial consultation with Dan followed by true professionalism when loading our furniture and boxes into the containers all the way to the delivery of our gear which arrived with no issues. Would definitely utilise the services of Grace again and highly recommended them.
Thanks

2023年6月11日
Grace Removals Group - Perth ロゴ

Grace Removals Group - Perth からの回答

Dear Bill,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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