Grant UK レビュー 

Installation took four days over the standard two with the majority of the extra time filled by the qualified fitter on hold the the tech department at Grant.
When installed the boiler failed to operate starting a hunt for the fault and a unsuccessful stream of exchanging parts with the mandatory 1-3 days wait between ordering and delivery.

This is our second grant boiler. The first one lasted for donkeys years and served s very well and I am sure that our new one will as well

My new Grant oil boiler was a replacement for an existing one that was 20 years old. The new boiler is working well, is much quieter than the old one and the house feels much warmer. There have been no issues or teething troubles. I am very pleased.

Poor experience sorry to say. Took long time before Engineer visit. Invoice sent before anything proven or ruled out in heating system. Billed directly when install or Grant between them should have sorted out. Complained unsure if it will be considered. if I am not charged then I would be happy to get this review removed.

I have had my Grant boiler for two months and it has been most efficient, quiet and is working well. I am very pleased with it. Fitter did an excellent job.

It works and the radiators have never been so hot. My previous boiler was also a Grant installed by a GI installer but the radiators were never this hot and had a lot of problems with his servicing careless and lackadaisical in all he did to the extent at the last service he half did it and never came back I had to get another GI installer to do it the only reason he did not get the install was he was overdue getting back to me and rather more pricey than the people that did install it.

Impressed with Grant boiler build quality.
Allways hot water on demand.
Rads allways piping hot

The boiler has only been installed for a few weeks now but appears to be working as expected. Long term I don't know how it will perform.

Very efficient installation

Only reason that I am not giving a 1 star reviews is because Grant actually makes good boilers. Problem.is with customer service. I am.absolutely appalled at the manner in which they treated my customer. His one year old boiler had a fault and grant told him that he would be charged £150 for a call out even though it has a 10 year warranty. My customer then calls me in.panic and I contacted grant and they shipped out the part that they expected me to fit. I've now fitted this part but have since not received any payment from Grant for doing their job. I'm having to chase after £60 but to date have not even received any response. Will not be installing anymore of these boilers.

great to have central heating in house, as it was like living in a fridge before

It was a replacement like for like forced by the fact that the previous one was unable to be repaired after 17 visits and multiple replacement parts and the actual fault not identified. Boiler was 10 years old with light usage.

Grant have been really helpful in sorting out the boiler for us. Customer service people have been polite and really helpful at all times.

The Installation of the Air Sorce Heat Pump and Cylinder was installed by very Competent Tradesmen Plumbing and Electrical and very tidy and pleasant easy to get on with and up and Running in 2 days to a high standard. Thank you.
Regards William Robertson

Very efficient machine. Highly recommend this product

The installation went reasonable well, how ever there is one oversight and that is very relevant to country locations especially and that is snow sliding off the roof and striking the air source unit which is usually situated directly below. A snow board guard should be directly fitted on the roof above to protect the unit.

Very pleased with the Grant boiler and extremely pleased with the plumber who installed it

Just contacted Graham in Technical support who talked me through a reset of my AHSP after (yet another) mains power cut. He was extremely helpful and patient, as this was the first time I had done it. I had also had previous experience with Paul who was also very helpful. And I didn’t have to wait for ages on the phone! Thank you.

We had an air source heat pump and internal boiler installed via an ECO4 grant.

The system works well (Kudos to Grant), however the installers left the electrician to commission the system which took >24hrs and required the electrician to repeatedly FaceTime the installer to troubleshoot the system.

My guess is that the installers make more money by installing as rapidly as possible but this then places the onus on the electrician to troubleshoot.

We had a great team of engineers who made a first class job of the installation. All plumbing and electrical tasks were completed by an experienced, professional and friendly team in less than three days.