Grant UK レビュー 

I recieved excellent and prompt service, and the engineer solved my boiler malfunction immediately. Very good communication from the office staff to arrange my call out and after sales care was perfect. Thank you.

Excellent product

We have a Grant Air Source Heat Pump system that was installed about 11 months ago. A few days ago we suddenly had no heating so we contacted Grant, fully expecting them to tell us that there would be a delay as we are after all in the middle of one of the coldest spells for ages. However, Grant managed to get one of their engineers (Neil) out to us this morning and everything is sorted! The engineer has found the fault and the underfloor heating is back up and working. Thank you Neil (the engineer) for a quick, fast and professional service.

Regards
Kenika Properties

I contacted Grant due to an issue with my parents boiler. Paul the Technical Support manager dealt with my request in a polite and quick timescale. Paul's knowledge allowed him to quickly identity the issue and arrange the repair to be performed asap.

Dealing with Paul at grant has been a breath of fresh air as years of dealing with various other support staff in other companies i was expecting the usual slow, unhelpful staff but Paul was brilliant.

Have had our boiler less than 2 years and breaks down on average 3 times a year and their customer service is shockingly bad, I am still awaiting it to be looked at by them from breakdown in November and that's it broken down again. It will have a complete set of new parts at this rate with the amount the engineer is having to swap out. DO NOT BUY GRANTS

Boiler installed and running with no issues at this early stage

I have rung Grant twice in the past and had brilliant service from their tech department but this morning was a different story the guy was very abrupt everything was a “no” he just couldn’t be bothered.

Trouble free installation, compact unit, excellent heat supply and easy to operate.

Ordered the part over the phone and it was sent out by parcel force next day delivery before 10am. The part arrived 8 days later. Not a problem with Grant but with the company used for distribution. I picked up the part myself from Grant as we are only 50 minutes away

We need a new outdoor, wall hung oil boiler and Grant was recommended by both our bolier maintenance and heating engineer. We are extremely pleased with it. It is solidly constructed, feels and looks very well made and runs smoothly. I'm confidant it will last many years.

What a difference with the Grant oil boiler, house is warmer and combi should save us a fortune

Happy with the boiler - not happy that there are so few approved installers in order to get a competitive quote for the installation. No complaints about the installer, just the lack of competition.

Oliver and the team at Grant were extremely helpful and professional when our Grant air source heat pump developed a major fault. Rather than try to repair it, they sup[plied and fitted a brand new unit quickly and efficiently.

I had excellent customer support from Jamie today, he talked me through exactly what to do in order to get my heat pump working most effectively and answered all my questions.
We’re really happy with our system and it’s great knowing there is fantastic customer support on hand.

Replaced the old oil boiler with a Grants Pro External Condensing Oil Boiler and have to say, what a great inprovement. Quieter, smaller, far more efficient and very easy to use. The ten year warranty is a bonus.

I had some problems with the baffles in my boiler and the Technical Team at Grant responded quickly to my enquiry and provided helpful information.
Technical Support Manager Paul Applewhite went beyond expectation to solve my problem.
First class service from a reputable company.

Boiler fits well into the space and provides plenty of hot water & central
heating.

Thank you to Georgia, Oliver, Jess, and John for saving the day for me when I was at a low ebb. Everyone uses the phrase 'above and beyond' so lightly these days but in this case it was true. Thanks to them literally going out of their way for me I have heating again. Thank you again 'dream team'