Great Rail Journeys レビュー 

Excellent itinerary details on-line.
Easy to use website for booking.

Ashanti Wade has bent over backwards to be helpful in setting up my original reservations and then adding the extras I requested a few days later. Thanks, Ashanti, you are GREAT!

Easy to book on line.

Very helpful on the phone. Very excited about the National Parks adventure we booked for next year!

Extremely efficient and very informative - and so kind! Ashanti is wonderful! Easy booking process and upgrade availability.
There are travel options for everyone. We found a trip that was just what we wanted! So very excited to take our first train trip next year!!!

The pre joining instructions were comprehensive, detailed information and advise from the tour manager was exceptional, coach driver was superb and went out off his way to be helpful, hotels were more than adequate and all the provided meals, except for one breakfast in Stockholm, were very good. Things ran on time and on the odd occasion schedules slipped it was by agreement and involved seeing extra sites.

Lamin Johnson was the agent I coordinated with. He was very good!
I enjoyed and feel comfortable with him the rest of the way out.

Excellent service from Lynn - very knowledgeable and friendly. Booked previous trip with her 🙂

Used before very easy, very reliable, very dependable. What you get is alot more than is on the tin.

Really helpful and knowledgeable.

The agent was knowledgeable, polite and able to answer our queries. He really put us at ease throughout the entire booking process, thank you.

Very straight forward

Everything included, travel, hotels etc, didn’t need to work anything out ourselves!

Chris was very efficient and easy to deal with. He listened to all of my questions and concerns and made the booking process very smooth

Everytime I book with Great Rail Journeys I never have an issue. It’s always easy and quick. They generally have all of my information so it makes it really easy.

This reviews the booking process, not the holiday.
The system for selecting upgrades was unusual and not easy to understand. I found you chose either first class rail or second class before you started, then selected your cabin afterwards. It would be easier to select each in turn after choosing your dates.
It would also be better when downloading the brochure for it to be a pdf, like it wrongly stated, rather than part of a web page. It would make it easier to print out at a reasonable resolution.
Otherwise the web site was easy to navigate and I managed successfully to choose the holiday we wanted.
I suspect that the large number of cabins on the boat that were free reflects the relative difficulty of using this site compared to other sites offering the same or similar cruise, which were more booked up.

Excellent service, the phone was answered very quickly and the person I spoke to was polite, friendly and helpful. Everything was sorted out without an online form in sight! Thank you