Great Rail Journeys レビュー 

It was easy, fast and efficient

Very prompt service answering all of our questions allowing us to select the best Winter rail tour to Switzerland, a nice change of pace from our cruises and recent Safari to S, Africa that were also fabulous! Impressed with the customer service during the booking process and anticipate a great assisted trip with the flexibility for interesting side trips.

This is our first booking with Great Rail Journeys. Luke was very helpful on the phone over several calls. He assisted with our reservation, courtesy hold and the AARP discount. We then sent an email request asking several questions, and Clare responded almost immediately with thorough answers. So far the Customer service service has been excellent. We are looking forward to our trip in several months.

Ease of booking and knowledgeable staff

Easy booking. Clear description of holiday.

simple to book, itineraries written out clearly, good choice of hotels

Finding different options was easy, navigating the booking process was simple.

My agent and I discussed the Premium
Package on the Canyon Spirit and it was included in the price if the insurance package but wasn’t included in the trip summary and final dossier. It took a couple of calls to get this error resolved. Everything else was OK.

We covered a lot of territory on this trip and it was absolutely amazing. Our tour manager Fritzi kept us up to date each day and evening with the plans ahead. Ron our bus driver was funny and took us to amazing stops on the way to our next park/hotel. He had fun on this tour and vacation. Highly recommend!!

Easy to book. Polite and helpful staff

The process was simple and easy to complete. Every step was explained very well, and repeated at the end to check everything was correct, including our welcome home discount.

Great service fromLynne Broadley, thank you.
Tjis wasn't straightforward to book land Lynne was great

Made a booking on line but had a couple of questions and telephoned them.
Calls answered very promptly and on both occasions answered my queries. Very polite and very helpful

The company was recommended to me by my sister-in-law and in turn I'm very happy to recommend to anyone thinking of making a booking.

Friendly efficient staff member - I am so sorry I can't remember her name. She made the whole process so easy and sorted out my discount as well.

Always great service ,staff very friendly and helpful

The agents who have helped me with my reservations have been very helpful to fix the mistakes I made when I set things up.

Easy booking process and helpful knowledgeable staff

Very pleasant and competent booking person.