Extremely disappointed The olive oil pump arrived already broken and completely unusable. I contacted customer service,but unfortunately they were very unhelpful and showed no real interest in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great food, had some guests this weekend, so ordered Sausages, Pork gyros, sausages pastries, cheese pastries, chicken soulvaki, pork soulvaki. Absolute success, they asked for the website straightawa... もっと見る
企業が回答しました
I was really impressed by this company. I found a wonderful Greek-French dictionary with them and received 10% off as an introductory offer, which was a nice surprise. (I now have 5% off my next pur... もっと見る
企業が回答しました
Great selection of Greek products. However, some of them are not in stock. Great delivery process and service. The orders regularly arrive within the set timeframe which is amazing. For me, Greek Mark... もっと見る
企業が回答しました
企業情報
Greek Market について
当該企業による記述
Greek Market – Greek products delivered across the UK
Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.
We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.
Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.
Why customers choose Greek Market
- Thousands of Greek products available online.
- Free weekday delivery on eligible orders over £59.
- Delivery-day options, including weekday, Saturday and next-working-day delivery where available.
- Careful packing for ambient, chilled and frozen products.
- Direct importing and close supplier relationships, helping us offer strong availability and competitive prices.
- Clear customer support through our Help & FAQs and structured contact form.
- Selected short-dated offers through our Fight Food Waste initiative, clearly shown where applicable.
We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.
For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.
Greek Market® is a registered trademark in the United Kingdom.
連絡先
4.4
優良
278件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reliable Service
Authentic Greek Products, delivery on time. I'm really happy with how the products arrived.
2024年11月5日
自発的なレビュー
Greek Market からの回答
Dear Armanto,
Thank you for your kind words! We're delighted to hear that you’re happy with our authentic products and timely delivery. Ensuring everything arrives in perfect condition is always our top priority.
We look forward to your next order! 😊
Kind regards,
Greek Market Team
Greek Market からの回答
Dear Maria,
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our service and authentic products. Providing our customers with the best experience and a taste of home is what we strive for.
We look forward to serving you again soon! 😊
Kind regards,
Greek Market Team
Good service
Delivered as planned and all products were wrapped with care and arrived safely. Should pay more attention to the expiry date in some cases.
2024年10月24日
Greek Market からの回答
Thank you, Angela, for your positive feedback and for noting the care with which we pack your orders.
Regarding dates, it's worth clarifying that products do not “expire.” We include best before dates for transparency, especially for discounted short- or past-dated items, which are clearly marked on their product pages. This approach offers value while supporting our Fight Food Waste initiative, which you can explore here: https://greekmarket.co.uk/fight-food-waste/
We hope this clarifies and enhances your future shopping experiences with us!
Amazing service
Great communication! They are on top of their orders! Scheduled delivery works very well! I received my order on time and everything was very carefully packed.
2024年10月24日
Greek Market からの回答
Thank you so much, Elena! We're delighted to hear everything went smoothly with your delivery and that you enjoyed the careful packaging. Providing reliable service and timely deliveries is our priority, so it’s great to know you were pleased with the experience. We look forward to serving you again! 😊GM team
Excellent service
Excellent service. Sent very quickly and well packed. Contents as expected.
2024年10月23日
Greek Market からの回答
Thank you, Mrs Donaldson! We’re thrilled to hear you enjoyed the quick delivery and careful packaging. Meeting your expectations is what we strive for, and we look forward to serving you again soon! 😊GM team
Great food
Great food, had some guests this weekend, so ordered Sausages, Pork gyros, sausages pastries, cheese pastries, chicken soulvaki, pork soulvaki. Absolute success, they asked for the website straightaway. Only downside is royalmail as delivery method (shocker), I'd advise ordering in advance just in case. Mine was delayed by a day and almost blew it. But that's not greekmarkets fault.
2024年10月23日
Greek Market からの回答
Thank you, Bruno! We’re delighted the Greek flavours were such a hit with your guests! 😊 We’re sorry about the Royal Mail delay and appreciate your understanding—ordering a bit in advance can indeed help. Looking forward to serving you again and ensuring your next gathering is an even bigger success! GM team
Greek Market からの回答
Thank you so much for your wonderful review, Nikoleta! We're delighted to hear that you're enjoying our very good quality Greek products and our fast and careful delivery service. Your satisfaction is our top priority, and we look forward to serving you again and again. Thank you for choosing us! Best wishes, GM team
Greek Market からの回答
Thank you, KK! We're glad to hear you enjoyed the quality of our products and the swift delivery. Looking forward to serving you again soon! 😊GM team
Greek Market からの回答
Dear Helen,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our products and found our delivery to be quick. Your satisfaction is what drives us to keep improving.
We appreciate your support and look forward to serving you again soon! If you need any assistance or have questions about our products, please feel free to reach out.
Best regards, Greek Market team
Even if the website is very good the…
Even if the website is very good the fact that they sent me expired items makes me leave them nothing more than one star in my review.
This company has to be more careful and check expiry dates on their food items
2024年10月20日
自発的なレビュー
Greek Market からの回答
Thank you for your feedback. It seems there may be a misunderstanding regarding “best before” and “use by” dates. We actively promote short/past-dated items with clear “best before” dates shown on their product pages, priced to reflect their shelf life.
This transparent approach allows our customers to choose and enjoy quality products at a great value while supporting our Fight Food Waste initiative, which you can read more about here: https://greekmarket.co.uk/fight-food-waste/
If you’d like to discuss your experience please verify your order details so we can assist further.
Greek Market からの回答
Dear Mr. Christodoulou,
Thank you for your kind words! We’re thrilled to hear that you found our delivery reliable and that your products arrived in excellent condition. Ensuring a smooth and satisfying shopping experience for our customers is our top priority.
We appreciate your support and look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out.
Best regards, Greek Market team
Great place to shop greek
Great products in a good price. Fast delivery and careful packaging. However, perhaps the paper wrap quantity could be reduced a bit. Never had a complaint
2024年4月3日
自発的なレビュー
Greek Market からの回答
Hi Maria, thank you for taking the time to share your thoughts! We’re delighted to hear that you enjoyed our products and appreciated our fast delivery and careful packaging. Your satisfaction means a lot to us! Best regards, GM team
I will be purchasing again from this…
I will be purchasing again from this online store, great!
2024年10月3日
Greek Market からの回答
Hi Jamie, thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with Greek Market. Your satisfaction is our top priority, and it’s always rewarding to know our customers are happy. We look forward to serving you again soon. Best regards, GM team
Reliably good Greek products
Deliciously pungent peppery oil perfect for dipping into with freshly baked sourdough rolls
2024年10月4日
Greek Market からの回答
Dear Elizabeth,
Thank you for your lovely review! We're so pleased that you enjoyed the oil – it sounds like a perfect pairing with sourdough rolls. If you’re ever looking for more Greek products to complement it, we’re here to help!
Best wishes, Greek Market team
Greek Market からの回答
Hi John,
Thank you for the amazing feedback! We’re thrilled to hear everything met your expectations, and we can’t wait to have you back for your next order.
Best regards, GM team
Greek Market からの回答
Dear Stella,
Thank you for your lovely review! We’re delighted to hear that you enjoyed finding authentic Greek products with us, like our wholemeal orzo. It’s wonderful to share a taste of Greece with you, and we look forward to serving you again soon!
Warm regards, GM team
Efficient
Everything I ordered arrived well packaged and on time. Will use again.
GM.UK123189
2024年9月12日
自発的なレビュー
Greek Market からの回答
Dear Clare, thank you for your wonderful review! We're glad to hear about your positive experience! We look forward to serving you again! All the best, GM team
Delicious Greek food
Living in England I miss Greek food. After trying a few other online Greek supermakets, Greek Market is the only supermarket I keep going back. I always buy frozen meat, Greek pies and pitta bread, together with some no-freezer items. Items always come well packed and frozen items are still frozen. I never had a problem with a delivery, you know in advance when the parcel will arrive. The taste of the meat is very good, and they sell some authentic Greek products from big Greek brands. The selection of frozen items and sweet/chocolates is very good. These are the first two categories I check. Selling Greek books is also a plus for me. Worth subscribing to the newsletter, there are often offers.
2024年1月16日
自発的なレビュー
Greek Market からの回答
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying our variety of Greek products and our careful delivery service. Your satisfaction is our top priority, and we look forward to serving you again and again. Thank you for choosing us! Best wishes, GM team
Consistent and quality delivery all the…
Consistent and quality delivery all the time. Been using this e shop for 2-3 years and have never failed me. Highly recommended.
2024年5月13日
自発的なレビュー
Greek Market からの回答
Many thanks for your 5* review. We really appreciate your business and helping to share the word about Greek Market. We look forward to seeing you again! Best wishes, GM team
Greek Market からの回答
Thank you so much for this 5* review. We really appreciate you being a customer and helping to share the word about Greek Market. All the best, GM team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。