Groupia レビュー 511

TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

Groupia made booking a hen party easy. There are loads of activities to choose from and accommodation. You are always kept updated, great communication thank you.

5つ星のうち5の評価

Ellie and Steve were great with assisting to create the itinerary. From the moment of arriving in france, everything went so smoothly. Will 100% be Booking with these guys again

企業が回答しました

5つ星のうち5の評価

Tom was absolutely brilliant and so helpful! He made the whole booking process really easy for me. He always responded to my questions straight away and was quick to help whenever I got stuck with any... もっと見る

企業が回答しました

5つ星のうち5の評価

Tom from Gohen came back with a quote in less that 24hrs. He planned an itinerary which incorporated all the activities I wanted and 2nights accommodation for under the budget I gave. This has been th... もっと見る

企業が回答しました

企業情報

  1. イベント プランナー
  2. イベント管理会社
  3. パーティー プランナー
  4. ツアー オペレーター

Groupia について

当該企業による記述

Group travel made easy.

Groupia are the UK's go-to group travel specialists having sent over 700,000 people off on memorable trips away since 2002.

We organise events in the UK, Europe, and the USA including stag parties, hen weekends, corporate events, golf trips, and more.

Our brands include:

• Groupia (Group Travel)
• GroupiaGolf (Golf Trips)
• GoHen (Hen Parties)
• StagWeb (Stag Parties)
• Company Away Days (Team Building)
• Groupia School Trips (School Trips)

We’re ABTOT-bonded which means you’re protected.

Send us a free enquiry through one of our websites today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on that next big group trip.

連絡先

  • 213 London Road East, Batheaston, BA1 7NB, Bath, 英国

  • groupia.com

4.7

優良

TrustScore 5段階評価の4.5

511件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

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5つ星のうち4の評価

Overall the weekend was great

Overall the weekend was great! The house we stayed at was amazing and in a great location. The butler in the buff was good and entertaining. The hen has a great weekend!
We had issues with one of our activities, but Vicki from Groupia resolved it for us and dealt with the issue brilliantly.

2025年10月3日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Hey Dani 😊

Thanks for the great review!

Glad to hear you guys had an amazing time and we’re pleased to hear Vicki was able to help with one of the activities!!

Be sure to get back in touch the next time someone in the group needs to plan a hen – we’d love to help!!

The Groupia Team

5つ星のうち5の評価

Liaised with Luke Macfarlane.

Liaised with Luke Mcfarlane, great communicator. Answered all questions with confidence and clarity.

2025年11月20日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Hey Harriet 😊

Thanks for taking the time to leave us a review – we’ll be sure to pass on your kinds feedback to Luke!

If you or anyone you know needs help planning an event in the future, be sure to send them our way – we’d love to help you guys plan another event 🙂

The Groupia Team

5つ星のうち5の評価

100% recommend for a stag booking. Especially for larger bookings

Booking through stagweb/groupia has been a breeze. Sophie has been absolutely brilliant and has also been really patient throughout.

2025年11月14日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks for the big 5 stars, Scott! 🙂

Great to hear booking the stag was a breeze!!

If you or any of the guys are planning another big getaway, send them our way! We’d love to help you guys plan another event!

The Groupia Team

5つ星のうち5の評価

Great customer service

Great customer service so far, easy to book and great advice, the team answered my questions quickly and have given me reassurance that the hen party will go smoothly and hassle free, by far the easiest way to arrange a hen party , no need to chase people for deposits and feel the stress of paying over others! Just copy the link into your group chat and leave the rest to GOHEN .

2025年11月3日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks for the amazing review, Emma 🙂

We’re so pleased we were able to take the stress out of planning the hen party!!

The Groupia Team

5つ星のうち5の評価

these guys make the process of planning…

these guys make the process of planning very easy and organised

2025年10月20日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Hey Callum!

Thanks for taking the time to leave us a top review!

Glad to hear we took the pain out of the planning for you 🙂

If you know anyone else planning a big weekend or group getaway, be sure to tell them about us – we’d love to help!!

The Groupia Team

5つ星のうち5の評価

Benj Guy was absolutely brilliant to…

Benj Guy was absolutely brilliant to deal with. He was so thorough and patient. He went through loads of options . He was quick to respond and went through every detail ... Thanks for all the help

2025年10月21日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Hey Maggie 🙂

Thanks for the 5-star feedback!

Glad to hear you had a great experience with us – we’ll be sure to pass on your kind comments to Benj. 😊

If you know anyone else planning a stag, hen or big group event, don’t hesitate to give us a shout – we’d love to help!

Thanks again,

The Groupia Team!

5つ星のうち5の評価

Service very efficient and everyone…

Service very efficient and everyone I’ve dealt with are very friendly. Would definitely use again

2025年10月8日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much, Elaine! 🌟

We’re thrilled to hear you found our service efficient and friendly. 😊

We’d love to help you plan again anytime, and hope your event is absolutely amazing! 🎉

The Groupia Team

5つ星のうち5の評価

Great communication

Great communication, friendly and helpful staff. Everything in one place, making it much easier to put the package together. Everything and everyone catered for.

2025年9月30日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much, Beverley! 🌸

We’re thrilled our team could make organising everything a breeze. 🥳

So happy to hear everyone was catered for, hope you had an amazing time!

The Groupia Team

5つ星のうち5の評価

Amazing customer service! 10/10 recommend

Tom was fantastic at helping me book the perfect hen do for my bestfriend! He was very quick at answering my questions and just overall very helpful! Definitely recommend 😊

2025年9月26日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much, Jordan! ✨

We’re thrilled Tom could help make your best friend’s hen do perfect. 🥂

We really appreciate your kind words and recommendation, hope you all had an unforgettable time!

The Groupia Team

5つ星のうち5の評価

Great communication

Great communication, professional service. Made it easy to get the stag booked with limited fuss

2025年9月12日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much! 🎉

We’re so glad our team could make booking the stag do easy and stress-free. 🍻 We hope it was an amazing weekend!

The Groupia Team

5つ星のうち5の評価

Such a great experience booking my…

Such a great experience booking my daughters hen do simon was so helpful went above and beyond

2025年9月10日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much, Sharon! 💜

We’re thrilled Simon could go above and beyond to help with your daughter’s hen do. 🥳

We hope it was an unforgettable celebration for everyone!

The Groupia Team

5つ星のうち5の評価

Really good experience

Really good experience! Very easy and helpful with individual payments, it makes it easier than chasing everyone. Quick, helpful and professional answers to any questions you have. Had no issues with any part of trip and was perfectly set out.

2025年8月29日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much, Richard! ⛳

We’re so glad everything went smoothly and that the individual payments made things easier for you. 🏌️‍♂️

We really appreciate your kind words about our team, and we’re thrilled you enjoyed the trip!

The Groupia Team

5つ星のうち5の評価

Very transparent and helpful

Very transparent and helpful. The trip went very smoothly.

2025年8月24日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much, Mrs Young! 😊

We’re thrilled to hear everything went smoothly and that you found our team helpful and transparent. ✨ We hope you had an amazing trip!

The Groupia Team

5つ星のうち1の評価

Cancellation 26 days before event

I had a booking with Groupia for a cocktail making experience, which was cancelled because a staff member left 26 days before the event. They offered three alternatives: one that was already included in my package, a spa experience that was unavailable to us due to our other activities, and a bar with poor 1* reviews and mentions of spiking occurring. This left me with no real solution and now it appears I’m being forced us to potentially incur additional costs to secure an alternative ourselves due to the incompetences of their supplier. Groupia was unable to help and felt no real care is being provided except £30 refund, causing unnecessary stress and inconvenience for an event we’ve spent a lot of money on already.
This is not the first time I’ve had issues with them. Their claim of “stress-free” service is far from reality. Adding to my frustration, my booking manager was changed without any explanation, has been on annual leave ever since and I’ve been passed between random people leaving me feeling that there is no real care or service.
After this experience, I’m genuinely anxious about the rest of our event. I expected great service and support, but this experience has been extremely disappointing.

2025年8月22日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Hi Jade,

Thank you for sharing your feedback with us. We completely understand how important this event is to you, so we want to reassure you and clarify what happened.

The cocktail making cancellation was unfortunately something outside of our control, as the venue’s key staff member left unexpectedly. This wasn’t something anyone could have predicted, and venues often struggle to replace staff this late in the season. That said, the issue has now been resolved, and we’ve covered the full cost of the alternative class you sourced so your group isn’t out of pocket.

Regarding your booking manager, team changes do happen when staff move on to new opportunities. Your new booking manager has been on a short period of annual leave, but was in touch with you before and after this to help. During that time, our team stepped in to make sure all your queries were answered quickly and professionally. From what we can see, there’s been consistent communication and support throughout.

We understand this situation has been frustrating, but we’re confident the rest of your event will be absolutely fantastic. Our team has worked hard behind the scenes to make sure everything else runs smoothly, and we can’t wait for you and your group to enjoy a brilliant experience.

Thank you for your patience and understanding. We’re looking forward to making sure the rest of your celebration is every bit as special as you planned.

The Groupia Team

5つ星のうち5の評価

Very easy in picking what activities we…

Very easy in picking what activities we want and accommodation. Responded within 24 hours with my quote and very easy to book .

2025年8月21日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much, Chelsea! 🌟

We’re so glad the booking process was quick and easy for you, and that you loved picking your activities and accommodation. 🏡🎉 We hope you had an amazing time on your hen do!

The Groupia Team

5つ星のうち5の評価

Tom was very good

Tom was very good, very patient with our ever changing quotes thank you.

2025年8月18日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much, Vicky! 😊

We’re so glad Tom could help and stay patient while everything was changing, he’ll be happy to hear your kind words! 💜

The Groupia Team

5つ星のうち5の評価

Very easy planning and a great time…

Very easy planning and a great time working with Groupia - thank you so making organising the hen less painful than I thought it was going to be!!

2025年8月11日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much, Jenna! 🌸

We’re so glad we could make organising the hen a breeze and a lot more enjoyable! ✨

Hope you all had an amazing celebration!

The Groupia Team

5つ星のうち5の評価

Helpful and stress free.

Tom was great and answered any questions I had, and understood it takes time to get numbers etc sorted.
All the hard work is sorted for you.

2025年8月8日
自発的なレビュー
Groupia ロゴ

Groupia からの回答

Thanks so much, Sonia! 😊

We’re so glad Tom could help make everything easier for you and take the stress out of organising. He’ll be thrilled to hear your kind words! 💛

The Groupia Team

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