Poor servicing, bike in for warranty work. took 2 months, problem misdiagnosed and no information till I turned up to collected the bike. When I did get the bike back the heated grips and trickle char... ãã£ãšèŠã
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Poor servicing, bike in for warranty work. took 2 months, problem misdiagnosed and no information till I turned up to collected the bike. When I did get the bike back the heated grips and trickle char... ãã£ãšèŠã
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I am leaving this 1-star review based entirely on the facts of my experience after purchasing a brand-new Honda SH Mode 125 from this dealership. Here is an objective summary of the issue... ãã£ãšèŠã
Looking to buy brand new bike . 20 mins not one person spoke to me even on way out not even a bye . Never go there again.
Cant fault the clothing shop nor the sales team as they know all about customer service, however on the servicing side of things they really boiled my pi$$ !!! Luckily Jonathan was there to square the... ãã£ãšèŠã
GT MOTORCYCLES | Award-Winning Motorcycle Main Dealer | Honda Kawasaki Yamaha Suzuki Ducati | Showroom - Cafe - Workshop - Apparel - Parts & Accessories - Online Shop - Performance Engineering.
10-12 Elburton Road, PL9 8JQ, Plymouth, è±åœ
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Steve was super responsive , had everything I needed , and made the transaction simple .
I am leaving this 1-star review based entirely on the facts of my experience after purchasing a brand-new Honda SH Mode 125 from this dealership.
Here is an objective summary of the issues I encountered:
⢠Illegal Vehicle Supply: The dealership supplied a brand-new vehicle fitted with incorrect registration plates, meaning I was unknowingly riding a vehicle that was not legally compliant.
⢠Irresponsible Advice: When I reported the issue, the Director (Mike) dismissed my concerns and stated that they would simply explain the situation to the police on my behalf if I were stopped, without properly addressing the legal risks to the rider.
⢠Lack of Transparency: The dealership attempted to collect the vehicle to rectify the issue without providing any paperwork, receipt, collection record, or other documentation confirming transfer of custody.
⢠Unprepared Staff: When a mechanic attended to replace the plate, he arrived without the necessary equipment to complete the work and I was required to provide my own power drill so the job could be finished.
These are the facts of my experience. Based on this, you can decide for yourself whether this is a business you would trust with your money and peace of mind.
Just wanted to give a shout out to the workshop staff at GT's and to Jack in particular, who was just phenomenal with my Ducati Monster. After dissatisfaction with another dealer, I took it to GT's, they identified the fault quickly and repaired it promptly and at a good price. Their level of professionalism in this business is 1st class. And a shout out to Lisa on workshop reception, knowledgeable, polite and patient with me!ð
Looking to buy brand new bike . 20 mins not one person spoke to me even on way out not even a bye . Never go there again.
Item didn't arrive no tracking information, costumers service horrible not recommending
Knowledgeable with the item being purchased and advice given on installation. Will definitely use again and highly recommended.
This was an outstanding transaction for me. International shipping for a rare OEM part. Flawless from start to finish.
Bought a new Kawasaki Ninja 1000sx 40th Anniversary from GT Motorcycles. Made contact via the Autotrader contact form. Received a quick reply from James. This was a distance purchase for me, living in North Yorkshire. The whole process, dealing with James was first class. I got an excellent p/x price for Honda Rebel SE and was kept informed at all stages re delivery times and costs for my new bike. Bike was delivered by Steve, who was extremely professional and explained the supplied documentation thoroughly. A very reliable business to deal with and would recommend them highly.
Poor servicing, bike in for warranty work. took 2 months, problem misdiagnosed and no information till I turned up to collected the bike. When I did get the bike back the heated grips and trickle charger connection had not been connected and left loose. Battery had no securing strap / horn not connected with no wires leading to it (Both MOT fails). Hydraulic unit cover did not have the 2 plastic securing pins in so was hanging lose directly in front of the rear tyre collecting crud. "14 July" following the initial review I have been contacted by GT with both apologies and reassurance that issues have been corrected, so thank you GT for a positive response in person.

GT Motorcycles ããã®åç
Stephen is one of the most knowledgeable, helpful and friendly people I have ever met. Every contact is a pleasure!

GT Motorcycles ããã®åç
Easy to deal with.
Fast and very reasonable shipping to Australia.
Havenât tried the product yet.

GT Motorcycles ããã®åç
I have used GT Motorcycles from Australia and the service is amazing and the people within the organization, have assisted me with the best advice and back up. I contact them first when needed before any other business in the world.
For five years the standard of service and products supplied have no equal

GT Motorcycles ããã®åç
Bought a bike from GT via AutoTrader. Really good experience so far. Just waiting on the good weatherâŠ

GT Motorcycles ããã®åç
PiÚces à prix intéressant et rapide dans l envoie.

GT Motorcycles ããã®åç
Very knowledgable of all aspects
Was extremely helpful and answered any questions I had
Ordering was extremely easy and was notified tracking numbers delivery times etc once available
100% would recommend and couldnât fault service in any way

GT Motorcycles ããã®åç
There are some products that are not sold in Japan. They responded quickly and the time from ordering to shipping was quick. I would like to use them again in the future.

GT Motorcycles ããã®åç
My recent experience with GT autos Dundee was really great. After 3 appointments at a Halfords auto centre, where my car was going from bad to worse, I took my car to GT autos Dundee. The guys there really know what they are doing. They got my car running in no time. The manager is especially friendly, professional and polite.

GT Motorcycles ããã®åç
Simple and reliable,
easy to order from and great delivery times,every time.

GT Motorcycles ããã®åç
Cant fault the clothing shop nor the sales team as they know all about customer service, however on the servicing side of things they really boiled my pi$$ !!! Luckily Jonathan was there to square the problem away but if it wasnt for his intervention then i would never of stepped back through the front door again.
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