H2O Hot Tubs レビュー 883

It is now 9 days since our regular order went in , still haven’t received our item , the delivery charge is far too expensive for the weight

Very friendly efficient service

From the day I picked the hot tub I wanted,Paula and Katie kept me up to date on the progress of my order.
They answered all my questions, the customer service was excellent.
The day of the delivery was perfect
Aaron Anthony and Ty was professional very polite and helpful.
They position my hot tub and explained how to operate and fill the hot tub
From start to finish the service was 5 star
Rob moores

All the staff were great, very helpful with all our questions we asked before purchase
Delivery and set up went very smoothly.

It was a easy experience from the start .from ordering it with Pauline to having it fitted by Tony and Aaron

I had my new Hot Tub delivered today. Tony and big Tony were very friendly, professional. They placed by hot tub where i wanted it with great care. Sorted it all
They were brilliant. I would also like to thank Pauline and Kate for answering all my questions with clarity. They made the purchase extremely easy. I would deffinately recommend this company.

My husband and I love holidays with hot tubs, so we decided to invest in one for our home—and choosing H2O Spas was absolutely the right decision.

Molly was amazing throughout the process. She was incredibly accommodating and patient while we worked through a few challenges to make sure the hot tub would fit perfectly in our garden. Her support in helping us choose the right hot tub was exceptional.

Katie also did a fantastic job arranging delivery on the exact date we wanted. She kept us fully informed with delivery times and the names of the team who would be installing the hot tub, which really put us at ease.
On installation day, Tony and Aaron were brilliant. Not only did they install the hot tub efficiently, but they also took the time to thoroughly talk us through the controls and ongoing maintenance, which we really appreciated.

Overall, the entire team at H2O Spas were spot on with customer service and communication. We were kept informed every step of the way and couldn’t be happier with both the service and our new hot tub. Highly recommended!

Thank you for Satty & Tom

Well worth the wait for my 500 series. Great staff, friendly and knowledgeable. Installation went smoothly. Thanks again.

H20, we're first class from start to finish , great company, big thanks to Tony Aaron and Brook on sorting everything out , big thumbs up to all

Very helpful advice pre order from the sales room and a great installation team of Tony, Aaron and Brooks. They explained the workings / controls very clearly.

We had a hot delivered by H20 and the two tonys one was brooks were great, nothing was too much trouble they were very helpful and profesional, also I would like to thank Katie who was very helpful through the ordering and delivery process. I would like to mention that all credit to H20 who delivered my hot where another company came to my home and and failed to deliver a simular product

I have had 2 hot tubs from H2O and have dealt with them for several years now. They are an incredible company to deal with. They answer the phones 10/10 times without fail! They are happy to FaceTime if there are anything's you are unsure about. They charge minimal amounts for services to the hot tub and any repairs. One of our tubs is 6 years old and just needed a new pump fitting as it gets massive usage in holiday let. £330 to come out, service and fit new pump. Amazing company and I would deal with anyone else. Happy to see Pauline back too! :-)))

Very stress free experience from start to delivery. Pauline and Katie helped with making the right choice, advised on location/ delivery/ electrical connection. Lee and Simon delivered, on time and with great efficiency. Lots of advice and guidance. Highly recommended! Love tge hot tub. Thank you!

Great service
Friendly staff
Dan was great and gave us some really helpful advice for future cost cutting

Dan arrived on time. Was very polite courteous and respectful, took time to go through what he was doing at each step.

A very good and positive attitude and experience. Keep up the good work Dan.

Everything in the hot tub is great. Used alot since it was delivered. Thank you.

Everything good!

5 star company
Right from my initial enquiry Pauline was knowledgeable as I wasn’t sure what tub I needed. She is a good communicator who made me feel comfortable using H2O. Sending the videos of the selection that fitted my needs and budget was lovely as I couldn’t get to their showroom.
Then sending me a video of my tub was really nice.
Katie also was great. She checked every detail, every measurement I sent of my house, access etc to make sure there was no disappointment in buying a tub that wouldn’t fit.
Then on delivery day Aaron texted with approximate delivery time and when they arrived Tony and Aaron were swift, efficient and neat.
They battled with strong winds but were still professional throughout
I had included the set up package with my purchase and they explained the set up, functions, chemicals etc even working out with a heat up of 2 degrees per hour when my tub would up to temperature

A sraight forward stress free process from start to delivery
Highly recommend H2O

H2O tubs have been brilliant! Sales through to delivery and installation was simply perfect, can't fault them and cost wise they were the best I found. Very happy customer!