Carlos at Customer Care is an asset to HM... he is aware of your loyalty to his company and strives to achieve a win-win outcome. I have purchased 4 different products over the years and I believe i... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ãç¢ºèªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
I have been using their Acceler8 Hair Booster for a couple of months now and nothing has changed. Although I thought there would be minimal changes in the first few weeks, which is understandable, but... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I had a great customer service experience. I spoke with a gentleman who helped me open a warranty claim, and the process was incredible easy. He also provided a UPS label so I could send my laser devi... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I recently spoke with Carlos and he was extremely knowledgeable and very easy to speak with. I was not initially planning to purchase a laser device, but after our conversation, I will definitely purc... ãã£ãšèŠã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Hairmax is the pioneer and global leader in transformative hair regrowth. We have dedicated over 20 years to the innovation of clinically proven laser hair growth devices and science backed hair care products. We offer drug free, clinically proven solutions for thinning hair, including at home laser hair growth devices, restorative hair care & supplements, that address the multiple causes of hair loss and help regrow your best hair possible. âWe understand the emotional impact of hair loss. Our hair is strongly tied to our sense of identity, attractiveness and self-esteem. Our mission is to help hair loss sufferers regrow their hair, regain their self-confidence and enrich their lives.
é£çµ¡å
1040 Holland Drive, 33487, Boca Raton, ç±³åœ
- 561-417-0200
- info@hairmax.com
- hairmax.com
ãã¬ãã£ããªã¬ãã¥ãŒã® 93ïŒ ã«åçããŠããŸã
éåžž1é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èЧãã人ã¯ã以äžã®äŒæ¥ãé²èЧããŠããŸãã
Excellent ServiceâŠ
Emily spent time listening and hearing what my hair issues were. There wasnât any rushing through our conversation and we came up with a plan.

Hairmax ããã®åç
Love my HAIRMAX Laser Cap 272
Iâve just purchased my 3rd model of HAIRMAX Laser devices within 20 years.
I now own the PowerFlex Laser Cap 272 and love this model. I have the freedom of no longer having to hold the device. The quality and workmanship is impeccable. The compact ease for traveling and is attractive.
I must comment on the Customer Service also.
Their Agent Yaritza was professional, knowledgeable, helpful, patience and kindness. Very impressed.
My many years with HAIRMAX had always been Exemplary. Very pleased.
Highly Recommended. Thank you!

Hairmax ããã®åç
Yaritza was the best
Yaritza was the best! She really went out of her way to help resolve my issues. Thanks again Yaritza.

Hairmax ããã®åç
HairMax is an EXCELLENT company!
HairMax is an EXCELLENT company! The customer service is top notch, and they very much want happy customers. Iâll be a customer for life!
I bought the LaserBand 82 three years ago and bought a second one for my vacation home so I would never be without it. Iâve used it faithfully 3x per week and see a visible difference where I had noticeable thinning hair from a thyroid issue.
Iâve recommended the LaserBand to several friends, and everyone seems to love this device as much as I doâboth men and women.
Before I purchased my device from HairMax three years ago, I looked into making a purchase from one of their competitors. I went with HairMax because their customer service was better, and for me, great customer service is a deal breaker. Special thanks to Josh Soto for going above and beyond to help me. THANK YOU SO MUCH!!

Hairmax ããã®åç
The customer representative Emmily G
The customer representative Emmily G. was kind, and empathetic, knowledgeable, and to the point! Thank you Emmily

Hairmax ããã®åç
The customer service experience from Emily was a blessing and informative. A true asset to the Hair Max organization!
The customer service experience from the gentleman that answered my initial call and advising Emily in Customer Service to call me at my request.
Emily was very patient, compassionate and informative! She answered my questions (several) and advised on the best product type and what to look for etc. as far as the Laser Band 41.

Hairmax ããã®åç
Beware of the Company!
Update: Don't fall for the nice comments they add after complaining. These are just words with no action - they told me they were reviewing my complaint but never heard anything back.
I recently had a highly disappointing experience with Hairmax that I feel compelled to share. I purchased a product from them with the expectation of a smooth transaction and adherence to their stated policies, but my experience was far from satisfactory.
1. Misleading Return Policy: According to their website, a 20% fee is supposed to cover return shipping and handling. However, when I requested a return shipping label, they refused to provide one, contradicting their own policy. I was forced to supply my own return shipping label, which added unnecessary hassle and expense.
2. Dishonored Discount Agreement: Initially, I was informed that a 10% discount would be applied. But upon receiving my order, the discount was incorrectly adjusted to 20%. Despite multiple attempts to contact them via phone and voicemail, I received no response.
3. False Claims About Return Timeline: I contacted them before returning the product and referenced their terms listed on the website. Josh Soto agreed to reduce the fee to 10%, but then sent me an email stating that additional charges were applied because the product was returned after six months. This is incorrect, as I returned the unit well within the six-month period.
4. Shady Practices: As soon as I received the product, they asked me to share positive feedback in exchange for a free gift, even before I had a chance to use the product. This seems like an attempt to garner good reviews under false pretenses.
5. Poor Customer Service: Despite multiple attempts to resolve these issues directly with the company, their responses were slow and unhelpful. It appears they are more interested in avoiding accountability than in providing good customer service.
Based on my experience, I would caution potential customers to be wary of Hairmax. Their misleading policies, dishonored agreements, and questionable practices make it difficult to trust them. I hope this review helps others make informed decisions.

Hairmax ããã®åç
Extra great customer care!
I had a lot of questions about which device would work for my situation and Emmily was so very helpful! She listened to my concerns and kindly gave me good guidance and direction. She educated me on what I can expect & made great recommendations. Additionally, she followed up with me to make sure I knew there was a product special so I could get the most benefit possible. I am really looking forward to my purchase arriving so I can begin my journey of restoration!

Hairmax ããã®åç
Pleasantly surprised
I started using my Hairmax Dual Actonis 18 in January. I marked my calendar to check for growth in May but in March my hairdresser mentioned on her own that she noticed a lot of hair growth. I was so surprised because I never mentioned to her that I was using anything .
I have received compliments from my husband lately about how full my hair looks and I myself notice the growth. I can see all the hairs when I wear a pony tail. This is a game changer for me and will be using it forever. Simple to use and 8 minutes goes by quick.

Hairmax ããã®åç
Emily was very helpful with my issues.
Emily was very helpful with my issues. I've had a VERY successful experience with my Laser 272 cap and was disappointed when I could no longer turn it on. She assisted me in fixing the issue. Now I can go back to using it. My hair is no longer shedding and I want to keep it that way. I recommend this product to all my friends!

Hairmax ããã®åç
I am getting some new hair growth. Good customer service.
I am getting new hair growth at the front along the hairline, though the new hairs are all extremely fine.
Unlike some other sellers, I believe their HairMax laserbands are brand new, not re-conditioned.
I bought my Hairmax laserband 41 in Jan 23, and in May 23 the comb started to come away from the band. They replaced it under the guarantee. In April 24 it happened again, and this time it was well outside warranty. Nevertheless, they again replaced it very quickly and without quibbling. I hope they develop a stronger way to attach the combs to the band but I canât fault the customer service.

Hairmax ããã®åç
I was sent someone elseâs order
I was sent someone elseâs order that was a battery pack instead of mine which was a Laserband (around $1000 not including import and customs fees). I called their customer service line and had amazing service from a lovely girl named Emmily. They asked me for a few details and then promptly sent me a replacement unit. They had the whole situation resolved in a matter of 2-3 hours and also included a nice gift to remediate the error they had made. They also ensured that I wonât pay additional customs fees and followed up with the tracking number in an email. Such a pleasant experience/resolution to a really stressful/expensive situation!!! Itâs always good to know a business will make it right when making expensive purchases, and they definitely did.

Hairmax ããã®åç
EMMILY
Emmily was WONDERFUL in helping me to better understand my new hair and 82. 1 had an old one that I apparently miss used/over used the past 4 years! I think I get it now! Thank you EMMILY! ðð¥°

Hairmax ããã®åç
Send help! Fix your Customer Service!
I ordered and paid for two replacement extension cords that connects the laser cap to the battery pack for my RegrowMD Laser 272 hair growth device. They have sent out to me, six different cords multiple times, which none of them are the correct cord to fit my RegrowMD Laser 272 device and do not work. They can't seem to figure out the correct one for my device. I own two of the same machines that I originally purchased from this company, so they have me and my information about my previous orders and product in their computer system. They said there is nothing more they can do for me unless I send them my device and cords. I don't trust to send them my device because it originally cost me $1,299.00, and they can't even mail out an accessory to my product correctly, so how can I trust they won't lose my device. They refuse to give me my original refund for two cords and shipping. Also, they don't advertise my device anymore for regular sales, they only sell them as a refurbished device. That tells me, that they are sending me cords from their newer products and not the older version that they're trying to phase out. All I'm asking for is the $24.93 for the two extension cords that I paid for on February 21, 2024 or send me two cords from their refurbished RegrowMD272 laser cap. Btw, I am a 10 year cancer survivor that bought these devices for my hair loss. They actually do work to regrow the hair. The product is good, but customer service should be fixed. The company ONLY has two customer service representatives that canât seem to fix this.

Hairmax ããã®åç
So far, I really love my LaserBand 82
I have the LaserBand 82 and really love the quality & easy of use. I love that it only takes 90seconds to complete a treatment every other day. After about 7 months of (not really consistent use), my hair is not falling out as it was before and I am noticing more baby hairs. I have to say that it is a bit inconvenient that the only times one can reach customer service is 9-5 M-F, but once you do reach customer service, they have been great. At this price point, it is a relief to experience such good quality in the product and the customer service! I have just purchased a LaserComb for travel because I want to be as consistent as possible in my treatments.

Hairmax ããã®åç
Explaining some options for me to tryâŠ
Explaining some options for me to try with my hair. Not washing my hair everyday and not getting my hair wet in a chlorinated pool everyday. I definitely will give this a try and appreciate the help

Hairmax ããã®åç
Great Customer Service Call!!
I received great customer service today from Emily. I had a couple of questions and she more than answer them. She invited me to call back if I have any more questions. I felt like I was doing business with a great company and felt well taken care of. Iâm happy to be starting my journey with Hairmax.

Hairmax ããã®åç
Today
Today, I called customer service and had a conversation with Emily about the utilization of HairMax Ultima 9 Classic LaserComb. I found her to be extremely knowledgeable and she provided me with valuable insights. Not only was she knowledgeable, but she was also very friendly and easy to talk to. I am truly grateful for the guidance she offered in ensuring the correct utilization of the device.
Thank you!

Hairmax ããã®åç
After I started using HairMax's HairâŠnothing seem to be growing but then...
After I started using Hair Max's Hair Growth Serums on December 5, 2023 & started doing "Scalp over Skull" messages for one minute twice a day, as well as using my Hair Max comb three times a week (M, W, & F), I now see new hair growth in my hair line/edges that were Bald. There are also new hairs growing in the bald crown of my head. I can feel new hair follicles where there was shinny smooth scalp.
I am extremely happy with these results as now I have hope that I will one day wear my own real hair in public without a wig or head cover.
The photos that I am enclosing do not reflect abundant new hair growth that I see in the mirror because the new hairs are white instead of my natural hair color.

Hairmax ããã®åç
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ãããç¢ºèªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çްã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã







