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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I ordered a night gown but it didnt fit me too well, emailed them for an exchage and even though it took a week to reply to my query, they offered to send me a new one for no charge and told me t... もっず芋る

5぀星のうち1の評䟡

Foolishly I ordered two items of clothing from their TikTok promotional videos, the items arrived 10 days later and when they came they were too big for me. The material wasn’t the best quality eithe... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

AVOID. Scammers. Ordered 2 dresses one wasn’t what I ordered . Requested return details and refund. Sent email to customer services - no response, then another to which they said they had replied but... もっず芋る

5぀星のうち1の評䟡

I ordered a jumpsuit from this company, too small. I have asked for a returns labels but I am being duped into accepting a 20% discount of anything else I wish to order from them, on the provision I... もっず芋る

䌁業が回答したした

1.9

期埅以䞋

TrustScore 5段階評䟡の2

20件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 58に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち1の評䟡

Avoid buying from this company

I ordered a jumpsuit from this company, too small. I have asked for a returns labels but I am being duped into accepting a 20% discount of anything else I wish to order from them, on the provision I keep the jumpsuit. What use is the item when it doesn't fit? Please avoid ordering from this company, as I fear I haven't a chance of having my item returned nor my refund reimbursed Avoid at all costs!!

2025幎7月9日
自発的なレビュヌ
Hamberly ロゎ

Hamberly からの回答

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@hamberly.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

5぀星のうち1の評䟡

NON EXISTANT CUSTOMER SERVICE

The dress I ordered was good quality but too small. There was no paperwork in the parcel, just the label outside. Spent ages trying to find an address for returns...Emailed Customer Service via their website...No response... No telephone number to call. Have just read the reviews about this company and fear that like 94% of their customers I will not be able to get a refund. My advice would be DO'NT ORDER ANYTHING FROM THEM! If there are any problems with the goods you have no redress.

2025幎6月29日
自発的なレビュヌ
Hamberly ロゎ

Hamberly からの回答

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@hamberly.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

5぀星のうち1の評䟡

Avoid at all costs SHAM COMPANY!!!

Foolishly I ordered two items of clothing from their TikTok promotional videos, the items arrived 10 days later and when they came they were too big for me. The material wasn’t the best quality either, lots of loose threads and felt cheap.
I hunted everywhere for return details but they don’t supply details like that, I reached out by email and I did receive an automated response saying someone would be in contact


I’m still waiting!!! Don’t buy anything from this sham company!!!

2025幎5月10日
自発的なレビュヌ
Hamberly ロゎ

Hamberly からの回答

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@hamberly.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

5぀星のうち1の評䟡

I ordered 2 jackets 1 pink 1black I


I ordered 2 jackets 1 pink 1black I recieved 2 black jackets one of which was so large, I dont know anyone it would fit 1 jacket did fit perfectly (and is really nice) but after 3 months of emailing and getting nowhere I still do not have an answer to when I will receive pink jacket or my money back or a returns label to send 1 jacket back its a real shame their customer service is so bad because the jacket was actually really nice although it took a long time to arrive AVOID this company unles you want to lose money

2025幎2月3日
自発的なレビュヌ
Hamberly ロゎ

Hamberly からの回答

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@hamberly.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

5぀星のうち1の評䟡

Don’t order

Scammers !

I ordered a co order set it came and was too small , I’ve sent numerous emails and they keep replying write above the line , They said it’s expensive to return the item and i should keep it , Why would i keep it when it’s too small ,

AVOID !

2025幎6月2日
自発的なレビュヌ
Hamberly ロゎ

Hamberly からの回答

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@hamberly.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

5぀星のうち1の評䟡

Do Not Buy From This Company!!!

Do Not Buy From This Company!!!!
I ordered two dresses which took ages to come, when they did arrive one dress was very big and the other was not the dress I had ordered. I contacted customer services and asked to return the items. They took ages to reply and when they did they apologised for me not receiving my item. I emailed back and explained I wanted to return my items. Again I was ignored for weeks and then they said they would pass onto the correct department. I have heard nothing again!!!! They are just ignoring me. I am obviously not going to get back the £50 I spent.

2025幎6月3日
自発的なレビュヌ
Hamberly ロゎ

Hamberly からの回答

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@hamberly.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

5぀星のうち1の評䟡

Don't order from them

I ordered 6 dresses, all the same but 3 different colours and 2 different sizes. Contacted them for return label for the ones that don't fit. Got an email saying they had received my query and asked could I explain more for why I want to return them. I replied again saying I ordered 2 different sizes and I need to return the ones that are too big. Got another reply saying did I want another size sent out. Replied again and just keep getting the same email please reply above this line. Don't order from them or you'll be out of pocket. One star is too good to give them

2025幎5月23日
自発的なレビュヌ
Hamberly ロゎ

Hamberly からの回答

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@hamberly.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

5぀星のうち1の評䟡

I ordered two outfits for my holidays

I ordered two outfits for my holidays. Got an email to say they were stuck in logistics and to message in 3-5 days to see where new ones are. I have now done this 3 times and still no items. I'm out of pocket and the worst thing was they were for my holidays. Never again i would report and try and get my money back if i knew how

2025幎4月19日
自発的なレビュヌ
5぀星のうち1の評䟡

AVOID

AVOID. Scammers. Ordered 2 dresses one wasn’t what I ordered . Requested return details and refund. Sent email to customer services - no response, then another to which they said they had replied but still hadn’t received anything. 6 emails down the line still not return details. Quality of goods is rubbish - will be reporting to trading standards .

2025幎3月29日
自発的なレビュヌ
5぀星のうち1の評䟡

Unable to give zero stars!

Unable to give zero stars!

Do not buy from this company. Especially the so-called scratch remover. It does not work at all and I’m pretty sure it’s just water inside the bottle. Their advertising for this product is completely different to what your actually sent. These people are not trustworthy and not worth spending any money with. Tried to get a refund but they are ignoring all attempts to contact by email. Avoid this seller !

2025幎3月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Night gown, size didnt fit BUT

I ordered a night gown but it didnt fit me too well, emailed them for an exchage and even though it took a week to reply to my query, they offered to send me a new one for no charge and told me to keep the one I brought.
This was the best customer service I ever recieved.

I think you just need to be patient with them they are clearly trying their best.

🥰

2025幎2月28日
自発的なレビュヌ
5぀星のうち1の評䟡

I just want return an item !!

I just want return an item !!! No answer from emails sent, the item I ordered was a dress with matching sweat top 
 it doesn’t even match two completely different materials 
 terrible 
. Help please

2025幎2月18日
自発的なレビュヌ
5぀星のうち1の評䟡

Avoid, extremely poor experience

The quality of their products is very poor and what you receive often does not reflect what the advertising has promised. The customer service is very poor and you find yourself in an email vortex and don't expect a reply quicker than 1 week. Returns are discouraged as they state the item has to be returned internationally (but they don't state where) at your cost. So they will blanket offer you a £9 refund, no matter the circumstances.

2025幎2月21日
自発的なレビュヌ

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