Appartement Allegro, Lido di Camaiore. Nieuw en mooi appartement op 900 meter afstand van het strand. Alle apparatuur aanwezig zoals een (af)wasmachine. Auto kon geparkeerd worden in de parkeergarage... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Positiv: - sehr guter Kontakt mit unserem Vermittler Gianluca (Hat sich direkt um alles gekümmert, selbst am Wochenende und Feiertag) - schönes geräumiges Haus mit Terrasse und Parkplätz... もっと見る
企業が回答しました
We stayed in an apartment in Argentière managed by Happy Rentals. They were very efficient with keeping in touch about our booking. They also provided excellent information about access to the apartme... もっと見る
Nette Ferienwohnung in Baveno mit ein paar kleinen Schönheitsfehlern. Location an sich top, Strand, Bootsanleger, Restaurants und Supermarkt fussläufig erreichbar. In der Wohnung fehlen Weingläser,... もっと見る
企業が回答しました
企業情報
当該企業による記述
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
連絡先
6900, Lugano, スイス
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4.3
優良
676件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 97％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Location
Thank you, a had an amazing experience to stay in this apartment. Location, park. And hospitality. Special thanks to Dino, for the quick response and help. The best place to stay
2026年4月20日
自発的なレビュー
Happy.Rentals からの回答
Dear Asia,
Thank you so much for your kind words! We’re delighted to hear that you had such an amazing stay and enjoyed the apartment, its location, and the nearby park.
A special thank you for mentioning Dino, we’ll be sure to pass along your appreciation. Providing quick and helpful support is something we truly value.
Kind regards,
Happy Rentals Team
We’d be happy to welcome you back anytime!
Eine erholsame Woche in der Toscana
Eine sehr zuvorkommende Gastgeberin und ein sehr gepflegtes Anwesen
2026年4月24日
自発的なレビュー
Happy.Rentals からの回答
Lieber Herr Werner,
Vielen Dank für Ihre freundliche Bewertung! Es freut uns sehr, dass Sie eine erholsame Woche in der Toskana im Borgo Ciclamino verbringen konnten. Besonders schön zu hören ist, dass Sie die Gastfreundschaft und das gepflegte Anwesen geschätzt haben.
Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen!
Freundliche Grüsse
Happy.Rentals Team
I have an appartement in Nice which I…
I have an appartement in Nice which I rent seasonally through this agency.I am in contact with Lara and Leo:everytime I get in touch with them,they answer straight away and,when there is a problem,they solve it without delay.Thank you for everything you do
2026年4月21日
自発的なレビュー
Happy.Rentals からの回答
Dear Romina,
Thank you very much for your kind feedback! We’re delighted to hear that your experience with Lara and Leo has been so positive. Providing prompt communication and efficient solutions is very important to us, and it’s great to know we’re meeting your expectations.
We truly appreciate your trust and look forward to continuing our collaboration!
Best regards,
Happy.Rentals Team
Die Wohnung war sauber und schön.
2026年4月7日
自発的なレビュー
Happy.Rentals からの回答
Vielen Dank für Ihr Feedback! Es freut uns sehr, dass Ihnen die Wohnung Red View Apartment gefallen hat.
Freundliche Grüsse
Happy.Rentals Team
Highly professional, reliable and trustworthy
Happy Rentals is a very professional and reliable company. Our communication with them has been perfect, from the initial booking of the apartment till the return of the keys. So if you are looking for a reliable company, look no further!
2026年4月13日
自発的なレビュー
Happy.Rentals からの回答
Dear Charlotte,
Thank you so much for your kind words! We’re delighted to hear that your experience with Happy Rentals was smooth from start to finish. Providing clear communication and a reliable service is exactly what we strive for, so it’s great to know we met your expectations.
We truly appreciate your recommendation and hope to welcome you again in the future!
Warm regards,
Happy.Rentals Team
Nagyon jól felszerelt szállás
Nagyon jól felszerelt, igényes szállás volt. Ár-érték arányban nagyon megérte, kedvesek voltak a szállásadók. Ajándék bekészítésével vártak minket, kisfiunkra is gondoltak. A szállás előtt nagy parkoló található.
2026年4月9日
自発的なレビュー
Happy.Rentals からの回答
Kedves Vendégünk!
Nagyon szépen köszönjük a kedves és részletes értékelést! Örömmel olvassuk, hogy elégedettek voltak a szállás felszereltségével, és hogy jó ár-érték arányúnak találták. Külön öröm számunkra, hogy a kis figyelmességeinkkel – beleértve a bekészített ajándékot és a gyermekükre való odafigyelést – sikerült még kellemesebbé tenni az ott-tartózkodásukat.
Reméljük, hogy a jövőben ismét vendégeink között köszönthetjük Önöket!
Szeretettel várjuk vissza Önöket!
Happy.Rentals
würden hier jederzeit wieder…
würden hier jederzeit wieder buchen,unser appartment war top.
2026年4月12日
自発的なレビュー
Happy.Rentals からの回答
Liebe Frau Böck,
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Ihnen das Apartment so gut gefallen hat. Wir würden uns freuen, Sie jederzeit wieder bei uns begrüßen zu dürfen!
Freundliche Grüsse
Happy Rentals Team
Happy.Rentals からの回答
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis que tout vous ait plu et serions heureux de vous accueillir à nouveau.
Cordialement,
Happy.Rentals Team
Sono stata con la mia famiglia a Casa…
Sono stata con la mia famiglia a Casa Maddalena a Marina di Pietrasanta.
Casa molto accogliente e spaziosa, vicina al mare e molto accessoriata.
Personale disponibile e professionale.
Molto consigliata
2026年3月23日
自発的なレビュー
Happy.Rentals からの回答
Gentile Petra,
Grazie mille per la bellissima recensione! Siamo felici che abbiate apprezzato la casa e il nostro servizio.
Speriamo di rivedervi presto!
Cordialmente,
Happy.Rentals Team
Einfach alles Top!
2026年3月21日
自発的なレビュー
Happy.Rentals からの回答
Vielen Dank! Es freut uns sehr, dass alles top für Sie war.
Liebe Grüsse
Happy.Rentals Team
Happy.Rentals からの回答
Dear Dean,
Thank you for your kind review! We're glad you enjoyed the location, comfort, and easy access. We hope to welcome you again soon!
Warm regards,
Happy.Rentals Team
Sehr guter Reisepartner
Von der Buchung über die Bezahlung bis hin zu den Informationen vor Ort hat für uns alles gepasst - danke!
2026年3月26日
自発的なレビュー
Happy.Rentals からの回答
Lieber Herr Jochen,
Vielen Dank für Ihre freundliche Rückmeldung!
Es freut uns sehr zu hören, dass von der Buchung über die Bezahlung bis hin zu den Informationen vor Ort alles zu Ihrer Zufriedenheit verlaufen ist.
Ihr positives Feedback bedeutet uns viel und motiviert unser Team, weiterhin den bestmöglichen Service zu bieten.
Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen!
Freundliche Grüsse
Happy.Rentals Team
Happy.Rentals からの回答
Hello Igor,
Thank you so much for your kind words! We're delighted to hear that you and your family enjoyed the apartment and the neighborhood. It was a pleasure hosting you, and you’re always welcome back anytime!
Kind regards
Happy.Rentals Team
Man braucht ein Auto.
Die zuständige Verwalterin Anna Maria ist sensationell🎉
Hilfsbereit, ideenreich, zuverlässig und pünktlich.wir waren 9 Wochen dort, Januar bis März, bis auf das schlechte Wetter waren wir sehr zufrieden.
Wir freuen uns aufs nächste Jahr und wünschen allen einen erfolgreichen Sommer
2026年3月11日
自発的なレビュー
Happy.Rentals からの回答
Liebe Frau Scacchi,
Vielen Dank für Ihre tolle Bewertung und die freundlichen Worte!
Es freut uns sehr zu hören, dass Sie sich während Ihres 9-wöchigen Aufenthalts bei uns wohlgefühlt haben. Ein ganz besonderes Dankeschön auch für Ihr großes Lob an Anna Maria! Wir geben Ihre netten Worte sehr gerne an sie weiter.
Vielen Dank auch für den Hinweis bezüglich der Mobilität – das ist sicherlich hilfreich für zukünftige Gäste.
Schade, dass das Wetter nicht ganz mitgespielt hat, aber umso mehr freut es uns, dass Sie dennoch eine schöne Zeit hatten. Wir freuen uns schon jetzt darauf, Sie im nächsten Jahr wieder bei uns begrüßen zu dürfen!
Wir wünschen Ihnen ebenfalls einen erfolgreichen und sonnigen Sommer.
Freundliche Grüsse
Happy Rentals Team
Conscientious, helpful and responsive. A good company.
HR were extremely helpful, responsive and flexible. The apartment was very good and central and I feel confident the few small bits of feedback we've given about Apartment Beau Soleil, which were minor anyway, will be acted on. I'd certainly recommend them to deal with as a company. Thank you.
2026年3月13日
自発的なレビュー
Happy.Rentals からの回答
Dear Guy,
Thank you so much for your kind words and thoughtful feedback.
We truly appreciate your comments and will certainly take your feedback on board as we continue to improve our apartments and services. It’s great to know that the location and overall experience met your expectations.
Thank you again for your recommendation,it means a lot to us. We hope to welcome you back again in the future!
Warm regards,
Happy Rentals Team
Poor customer service
Enquired about a large four bedroom villa in Spain for 5 people, two week stay. The villa had a pool.
Was told that only one normal size towel was available per person for the whole two weeks. If I wanted them to be changed I would have to pay.
So if you got out of the pool, you would have to walk dripping wet into the villa before you shower and wash your hair (with your one towel).
Avoid this company. Seem to use anything they can to get more money from you. No customer service.
2026年3月12日
自発的なレビュー
Happy.Rentals からの回答
Dear Elizabeth/Diane,
Thank you for your feedback.
We are sorry that there was confusion during your enquiry. After reviewing the Airbnb conversation, we can see that our colleague informed you that two bath towels per guest are included. Unfortunately, the message did not mention that each guest also receives a separate pool towel, which is part of our standard provision. We apologise for that omission.
To clarify, our properties in Spain normally provide two bath towels and one pool towel per guest. Additional towel changes during the stay can be arranged for an extra fee, which is standard practice for many self-catering holiday rentals.
As this was an enquiry rather than a confirmed booking, we regret that the misunderstanding led to such a negative impression. We always aim to provide clear and accurate information and appreciate the opportunity to clarify this here.
Kind regards,
Happy Rentals Team
Location, location, location
Great information to access accommodation.
Accurate description.
Great flat for 3-4 people
2026年3月1日
自発的なレビュー
Happy.Rentals からの回答
Dear Joanne,
Thank you for your lovely review!
We’re delighted to hear that you enjoyed the apartment in Sauze d’Oulx and that the location worked so well for your stay. It’s also great to know that the access information was clear and that the apartment matched the description.
We’re glad the flat suited your group comfortably, and we hope to welcome you back again in the future.
Kind regards,
Happy Rentals Team
The apartment had all that we needed…
The apartment had all that we needed and is very close to the Clotes lift.
The booking procedure is straight forward followed by useful information regarding the property and key collection.
The only thing that I would change is to change the given route from Oulx to the property to avoid driving through the center of town(limited access zone)as it is not necessary or quicker.
Besides that we had a great time
2026年3月2日
自発的なレビュー
Happy.Rentals からの回答
Dear Tony,
Thank you for your kind review. We’re very happy to hear that the apartment had everything you needed and that you enjoyed the convenient location close to the Clotes lift. It’s also great to know that you found the booking process smooth and the information provided helpful.
Thank you as well for the suggestion regarding the route from Oulx. We appreciate the feedback and will review the directions we send to future guests to make them clearer.
We’re glad you had a great stay and hope to welcome you back again soon!
Kind regards,
Happy Rentals Team
Per chi affitta casa, occhio! Non fidatevi
Occhio perché propongono contratti in cui ti danno un tot (fisso, bassissimo) a giorno di affitto casa, poi si tengono il resto dei proventi e tentano di spingere case a prezzi altissimi. Non sanno fare adaptive positioning dell’asset. E non han saputo fare marketing nè buona comunicazione nel mio caso: hanno sbagliato tutti gli annunci dei miei appartamenti per cui in mappa non comparivano nonostante io, ingegnere digitale, dicessi loro come si faceva. Sarannno anche multinazionale, ma sono alle prime armi. Inoltre i contatti coi leader svizzeri è complicato. Speravo fossero precisi, ma si sono rivelati un flop. Poco trasparenti, io li ho trovati pessimi e qui in zona tutti mi dicono lo stesso.
2025年3月6日
自発的なレビュー
Happy.Rentals からの回答
Gentile Elisa,
ci dispiace leggere nuovamente il suo commento.
Desideriamo però chiarire che il nostro rapporto di collaborazione si è concluso alla fine del 2024, e da allora non gestiamo più i suoi appartamenti. Questa è inoltre la terza recensione pubblicata su questa piattaforma riguardo alla stessa esperienza.
Per correttezza verso chi legge, precisiamo che il modello contrattuale da lei citato è stato condiviso e accettato prima dell’avvio della collaborazione, come avviene normalmente in questo tipo di servizi.
In ogni caso, prendiamo sempre seriamente i feedback. Proprio per questo ho provato a contattarla telefonicamente oggi per parlarne direttamente, ma senza riuscire a raggiungerla. Riproverò più tardi perché preferiamo sempre affrontare eventuali incomprensioni in modo diretto e costruttivo.
Rimaniamo disponibili al confronto.
Cordiali saluti,
Happy Rentals Team
Happy rentals chamonix is extremely…
Happy rentals chamonix is extremely variable one apartment was lovely the other was dirty, mouldy and completely disparate from pictures provided. The ground team were useless and they refunded 100 euros when we refused to stay in the property and moved elsewhere due to concerns re safe habitation. They offered no help and no solutions. Awful company.
2026年2月23日
自発的なレビュー
Happy.Rentals からの回答
Dear Tee,
Thank you for your feedback. We are sorry to read that your experience with one of the apartments did not meet your expectations.
As you mentioned, your group booked two different apartments in the Résidence Le Cristal; Mont Blanc 5 and Mont Blanc 8, which are individually owned properties with different layouts, finishes and price levels. Mont Blanc 8, which was the higher-category apartment, is indeed larger and more recently renovated, while Mont Blanc 5 is a more basic unit.
That said, we take your comments about Mont Blanc 5 seriously. Our local team inspected the issue and, as discussed during your stay, we provided a refund for the inconvenience.
We also want to clarify that our team did respond on site and processed the refund once the issue was verified. Nevertheless, we are sorry that you felt unsupported, as this is certainly not the experience we aim to provide our guests.
Your feedback has been shared with the property owner so that improvements can be made.
We are glad that you enjoyed Mont Blanc 8, and we hope we may have the opportunity to welcome you again in one of our renovated apartments in the future.
Kind regards,
Happy Rentals Team
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