Happy Drains Ltd レビュー 

367
•
TrustScore 5段階評価の4.5

4.5

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5つ星のうち1の評価

A man called darren jacobs who works around north london south and south east london and kent tied to break in to my 15 year old neaces window to try and assult my 20 year old nephew baring in mind th... もっと見る

5つ星のうち5の評価

We had a blocked drain & contacted Happy Drains on Sunday 11th January 2026. Arran arrived promptly on Monday 12th Jan, lovely young man, very personable & worked so hard to clear our drain, thank y... もっと見る

企業が回答しました

5つ星のうち5の評価

We needed our drains serviced, so contacted Happy Drains. The team kept me well informed on timings, and when Jordan arrived he completed the job quickly and efficiently, leaving everything clean and... もっと見る

企業が回答しました

5つ星のうち5の評価

Smooth process from start to finish. Great communication throughout. They gave an arrival time and were spot on. Tommy did a great job, he was very friendly and helpful answering all our questions. Ti... もっと見る

企業情報


連絡先

4.5

優良

TrustScore 5段階評価の4.5

367件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 88%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(367)

過去12か月のレビュー数: 76件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service…

Happy Drains are a great company to deal with. I had a problem with a blocked drain ( my fault, drain rod ends lost in the gulley). Shawn provided an extremely courteous, proficient and expert service to sort the problem and retrieve the lost ends and clear the drain. Would highly recommend.

2026年1月29日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Thanks Nigel for your kind words on your review

5つ星のうち5の評価

Friendly and Professional, great experience.

Friendly and helpful staff and simple to book a job. Tommy did a great job and removed your blockage promptly and provided really useful advice. Great value with a fixed price. I would highly recommend Happy Drains.

2026年1月16日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

we always keep to our fixed price Thanks Mrs Allen.

5つ星のうち5の評価

We had a blocked drain on a Sunday & contacted Happy Drains

We had a blocked drain & contacted Happy Drains on Sunday 11th January 2026.
Arran arrived promptly on Monday 12th Jan, lovely young man, very personable & worked so hard to clear our drain, thank you Arran.
Very impressed with this company, would definitely recommend them & if we have a problem again, we will contact Happy Drains

2026年1月11日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

thanks Caroline we aim to get out too customers 7 days a week

5つ星のうち5の評価

These guys are great

These guys are great! They respond quickly and do a great job at a fair price. The chap who arrived to clear our drain blockage was thorough and professional and persevered until the job was done properly. I have used the company twice now to clear a blocked drain and would recommend them highly.

2026年1月2日
自発的なレビュー
5つ星のうち5の評価

On time

On time, fixed the problem, nice guy & explained everything.

2025年12月16日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

thanks for you review

5つ星のうち1の評価

Incomplete diagnosis and unsatisfactory handling of a disputed drainage issue

I called Happy Drains for assistance with water backing up into my kitchen. I reported the symptoms as a “blocked sink”, which is all I could reasonably describe as a customer. However, the underlying cause was never properly diagnosed.

The attending engineer later wrote that he was “uncertain if other flats connect to this pipework,” yet the final report still stated the issue was internal to my flat. No CCTV investigation or tracing was carried out, despite this uncertainty. This left me with a conclusion that contradicted both the physical symptoms and the engineer’s own notes.

When I disputed the findings, my concerns about the incomplete assessment were not addressed. Instead, the company relied on my initial symptom description as if it were a technical diagnosis, which it wasn’t. As a consumer, I can only report what I see — it’s the engineer’s responsibility to establish the actual cause with reasonable care and skill.

Although I ultimately chose to pay the invoice to avoid prolonged stress, the experience left me without confidence in the accuracy of their assessment or the way my concerns were handled. I hope future customers receive a clearer and more thorough investigation than I did.

2025年12月6日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi Daniel you called for a emergency unblock on a Saturday for a blocked sink which we come to site and cleared and left you free flowing. i don't understand the 1 star review.

5つ星のうち1の評価

Unprofessional

I booked them the day before, they gave me a 4 hour window. They did not come or even call, when I called and said that this unprofessional she literally said you can cancel and go with someone else.
So unprofessional! Im not letting them in my house.
Update after their reply : I wasn’t aggressive but I was firm that it was unprofessional as I called 1 hour before the window finished and called when it finished, so I was doing your job of reaching out. Offer a better service before victimizing yourself into saying the client was aggressive. The only thing that was bad on my day was your unprofessionalism when I sought your help to deal with my sink that flooded the kitchen.

2025年12月10日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

We called you from the the road at 4pm we called to tell you we tell you we had a flat number but no house number. You thought that was ridiculous and refused to give us the house number and you were aggressive to the team member when we asked for the house number. You were having a bad day i guess . .

5つ星のうち5の評価

Nasty blockage in our vertical soil stack.

Had a nasty blockage in our vertical internal soil stack last month, which I could not shift by aggressive plunging with drain unblocked from above, or vigorous ridding from the external manhole.
I contacted Happy Drains at 9.00am, where the receptionist was very helpful and very clear about their costs. Just before 11.00am Damien turned up as promised, having phoned me on the way to reassure me that he would be on time. He wasted no time looking at the problem and listening to me recount my efforts to date. He then unloaded all the equipment he needed, including a video camera system and a rotating chain mechanism on a flexible coil. In less than an hour he had cleared the stubborn blockage, checked the condition of the underground and soil pipes, removed a load of built-up scale and cleaned the pipes and manhole, at all times with a smile on his face and a very positive attitude. I would highly recommend both Damien and Happy Drains to anybody. Their costs are very reasonable and much less than the quotes received from the larger well-known companies. I will definitely use them again if the need arises. Thanks guys.

2025年11月21日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi

Thank you for leaving us a 5 * review, glad to hear that the engineer was professional, kind and polite and dealt with the job without any problems.

Kind regards

Happy Drains Ltd

5つ星のうち5の評価

Very good service

Very good service. Efficient and punctual. They were polite and explained everything clearly. Left premises clean and tidy. Very happy with service.

2025年12月4日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards

5つ星のうち5の評価

Prompt & efficient

Prompt, tidy, efficient service, very friendly & professional.

2025年10月27日
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi

We appreciate you taking the time to leave us feedback.

Kind regards

Happy Drains Ltd

5つ星のうち5の評価

Happy Drains the best in the area

Happy Drains came around the next day. Tommy was supper knowledgable, explained everything really well. Would highly recommend.

2025年11月25日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi Mirjana

Thank you for sharing your positive experience with us. We'll be sure to pass along your kind words to the engineer.

Kind regards

Happy Drains Ltd

5つ星のうち5の評価

Gordon & Tommy provided a great service…

Gordon & Tommy provided a great service , great communication for time of arrival, very efficient, detailed and professional in the job and provided lots of drain friendly advice - V helpful

Thanks guys great job ! Much appreciated!

2025年11月27日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi Zahid

We are so glad that you had such a positive experience. Thank you for your feedback and your time.

Kind regards

Happy Drains Ltd

5つ星のうち5の評価

A great experience with Tommy and Happy…

A great experience with Tommy and Happy Drains yesterday. Prompt response and my shower was cleared and left clean within a few hours of my call. Tommy was helpful, knowledgeable and polite. 5 stars

2025年11月25日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi Paul

We're happy to hear that you had such a positive experience! It's great to know that the work was completed efficiently from start to finish. Thank you for sharing your feedback and the 5 Star review.

Kind regards

Happy Drains Ltd

5つ星のうち5の評価

Very happy with Happy Drains

Very happy with Happy Drains. Came on the time slot on the day to unblock our drain which the previous builder did not do properly.
Damian was very friendly and done the done very well. Thank you.
Would definitely recommend.

2025年11月24日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards

5つ星のうち5の評価

Fantastic response

What a great respones I had from Happy Drains. I was unsucessful in trying to clear a blocked domestic drain and once again my patio was flooded.

I called the number and was quickly reassured that an engineer would be able to attend my property.

I was given a time slot and was really pleased when the engineer arrived early.

He quickly diagnosed the problem and very quickly managed to clear the blocked drain. He was able to use minimal battery powered equipment that could be carried through my terrace house to the back door.

I was given some useful tips for preventing the build up happening again.

I was very impressed with this company and recommend them to anyone needeing a drain cleared.

2025年11月20日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi Mark

We appreciate you taking the time to share your feedback! We're happy to hear that the service was prompt, efficient, and polite while resolving the issue.

Thank you for your custom.

Kind regards

Happy Drains Ltd

5つ星のうち5の評価

Great work

Lady in the office was fab, they came within 24 hours. Very friendly and professional and sorted my blocked drains/pipes very quickly. Would highly recommend, and price very good too.

2025年11月20日
自発的なレビュー
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi

We appreciate you taking the time to leave us your feedback and the 5 star review.

Kind regards

Happy Drains Ltd

5つ星のうち5の評価

I cannot recommend happy drains enough

I cannot recommend happy drains enough, we had a difficult angle and the young chap had his head down the manhole and arm up the pipe to get to the blocked pipe, absolute ambassador for the company.
I will be only using this company from now on.

2025年10月10日
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi Matthew thank you for your kind words and review and i will pass this on too the Engineer

5つ星のうち3の評価

Incomplete job…

The expert that came to my house to clear my drain clearly new what he was doing and had all the right equipment, however he was completely unsuccessful at the job. My drain is still block and he went away having achieved nothing except to tell me that the drain was blocked, which I already knew. I did expect some sort of reduction in the cost due to the non result, however I was still invoiced the full amount.

2025年10月1日
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi Darren thanks for your review.
i have had a look at the job and we attempted to jet the drain which was full of stones and we also put the camera down the drain as well free of charge.it was left with you was going to get us more access into the pipework then call us back.

5つ星のうち5の評価

03 November happy drains went back…

03 November happy drains went back again to sort out the problem of blocked drain. overall very good would highly recommend. Prompt service from making the call to completion of works

2025年11月3日
Happy Drains Ltd ロゴ

Happy Drains Ltd からの回答

Hi Margaret

We appreciate you taking the time to leave us feedback. We are happy to hear that you were pleased with the service.

Kind regards

Happy Drains Ltd

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