We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... もっと見る
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Called and spoke to us right away. Was going on vacation let us know the dates and got a colleague to cover while he was away to ensure deposit payment process went smooth
We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and... もっと見る
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Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really w... もっと見る
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企業情報
Happy Gringo Travel について
当該企業による記述
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
連絡先
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , エクアドル
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4.9
優良
573件のレビュー
ネガティブなレビューの 66％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Jackie is a great travel professional
Jackie was personable, knowledgeable and helpful when helping us to book our trip to the Galapagos. We are looking forward to our trip!
2026年3月26日
Happy Gringo Travel からの回答
Hi, thank you for your kind review! We’re so glad to hear Jackie was helpful and made the booking process easy for you. We’re sure you’ll have an amazing time in the Galapagos. thanks again for choosing us!
Happy Gringo delivers!
The entire experience was perfect from start to finish. First, Nico did a great job putting together an itinerary and communication was excellent. The trip went off perfectly. The guides were friendly, knowledgeable and professional. We did 5 days in Galapagos and 2 days in Quito and Mindo.
2026年2月23日
Happy Gringo Travel からの回答
Hi, thank you so much for your great review! We’re really happy to hear everything went smoothly from start to finish. It’s great to know Nico helped create a perfect itinerary and that you enjoyed your time in the Galapagos, Quito, and Mindo with our guides. We’ll be sure to share your kind words with the team! Thanks again for choosing us!
Galapagos Planning
Jacky from Happy Gringo was great to work with! She helped 16 of us plan a Galápagos cruise on a chartered yacht. She was very patient with all of us as we worked through the details. Happy Gringo was recommended to us by friends, and now we will recommend them to others who are going to Ecuador and the Galápagos!
2026年3月24日
Happy Gringo Travel からの回答
Hi, thank you so much for your kind review! We’re really glad to hear Jacky was able to help you plan such a special Galapagos trip. It’s great to know everything went smoothly, especially with a large group. Thanks again for your recommendation,and we hope to help you plan another adventure in the future!
I saw wildlide so close
I saw wildlide so close. Everything was so beautiful and peaceful. The agent Maria was wonderful. She really cares about tourists. She kept texting me even after my days in Galapagos were over.
2026年3月16日
Happy Gringo Travel からの回答
Hi, thank you so much for your kind review! We’re really happy to hear you enjoyed the wildlife and the peaceful beauty of the Galapagos. It’s lovely to know María took such good care of you and stayed in touch even after your trip! And we’ll be here anytime you need help planning your next adventure!
Nico was easy to work with
Nico was easy to work with. He was very responsive and I have enjoyed our conversations.
2026年3月24日
Happy Gringo Travel からの回答
Hi, thank you so much for your kind review! We’re really happy to hear you had such a positive experience working with Nico. He’ll be very glad to know you enjoyed the process and his support along the way! Thanks again for choosing us, and we hope to help you plan another adventure in the future
Easy to get information on tour…
Easy to get information on tour options. Courteous and prompt
2026年3月16日
Happy Gringo Travel からの回答
Thank you for your kind review! We’re so glad to hear that you found it easy to get information about our tour options and that our team was courteous and prompt. We’re here anytime you need help planning your next trip!
Happy customer
Our sales rep, Jonathan was very knowledgeable and very quick at responding to all our requests. We have traveled quite a bit but we haven’t seen a detailed itinerary such as the one provided by Happy Gringo.
2026年3月15日
Happy Gringo Travel からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear that Jonathan provided you with such knowledgeable and prompt assistance throughout your planning process. We hope you have an incredible trip, and we’ll be here anytime you need help planning your next adventure!
Organization
We would like to point out how great was our comunication with MaJoCornero,
She is an excellent professional and helped us to oganize our trip providing us with all informatin we need. She responded immediatly to all requests
2026年3月13日
Happy Gringo Travel からの回答
Thank you so much for your kind words! We’re truly happy to hear that your experience with Majo was so positive. Wishing you an amazing journey, and we’re always here if you need anything else!
Maria has been great.
2026年3月2日
Happy Gringo Travel からの回答
Thank you so much for your kind feedback! We’re very happy to hear that Maria has been great. We truly appreciate your trust and look forward to helping you plan more amazing trips in the future!
Viaje a Galápagos en familia
Nicolas comprendió desde el inicio el tipo de viaje, necesidades y presupuesto con el que contábamos. Hizo lo posible por ofrecernos aquello que estábamos buscando. Recibí respuesta rápida a mis consultas, claridad y transparencia en lo contratado. Ahora toca esperar a disfrutar del viaje y que todo salga como previsto. =)
2026年2月3日
Happy Gringo Travel からの回答
¡Muchas gracias por compartir tu experiencia! Nos alegra muchísimo saber que Nicolás pudo entender desde el inicio. Ahora solo queda disfrutar al máximo de su aventura en Galápagos. Estamos seguros de que será un viaje inolvidable! :)
Jacky is honest
Jacky is honest, hard working, quick to get back to us and a delight to work with!
2026年3月16日
Happy Gringo Travel からの回答
hank you so much for your kind words! We’re so glad you enjoyed working with her, and we hope to help you plan another amazing trip very soon!
Skip AI automated emails, then your service will be great.
Everything went really well, except 2 emails. It looks like they were automated by AI with unusual information ...not responding on my questions. Both times I got a normal email from Jacky with the normal and good answers. It is confusing when you first get these AI emails.....better to wait a few more hours and get the right answers and information.
2026年3月13日
Happy Gringo Travel からの回答
Hi, thank you so much for your feedback! We’re really happy to hear that overall everything went well and that you received helpful support along the way. We truly appreciate your comments regarding the emails, and we will definitely take your suggestions into account. Thanks again for choosing us, and we hope to assist you again in the future!
Best choice
Our travel assistants David (and now Maria) are just amazing. Booking tours with them in Ecuador was so easy. They answer immediately always with an easy solution to any personal request, the booking was so smooth and without any trouble, it was such a great help. We greatly recommend happy gringo and will gladly book more tours with them. Thanks!!!!!!
2026年3月13日
Happy Gringo Travel からの回答
Thank you so much for this amazing review! We’re thrilled to hear that David and Maria made your experience so smooth and enjoyable. It truly means a lot that you’d recommend Happy Gringo, and we’ll be more than happy to assist you again! :)
Galapagos cruise
Dealt with Nico. Everything was handled smoothly and competently. No complaints.
2026年3月13日
Happy Gringo Travel からの回答
Thank you for your review! We’re so glad to hear that everything went smoothly with your Galapagos cruise. Nico will be happy to know his support made your experience easy and stress-free. We truly appreciate your trust in us and hope to assist you again on your next adventure!
Old town & equator tour
We had only one day in Quito and chose to take the old town & equator tour, which covered a lot of Quito highlights. The guide was very flexible on adjusting the tour to fit our interests.
Happy Gringo is highly recommended. Our travel advisor, MaJo, was very warm and patient to gave us tour recommendations and to help us make changes when our travel dates had to change.
2026年3月10日
Happy Gringo Travel からの回答
Thank you so much for your kind words! We’re really happy to hear that you made the most of your day in Quito and enjoyed the Old Town & Equator tour. We truly appreciate your recommendation and hope to help you plan another adventure in Ecuador!
Happy Gringo Travel からの回答
Щиро дякуємо за ваш чудовий відгук! Нам дуже приємно чути, що вам сподобалося наше спілкування та що сервіс був зручним для вас. Бажаємо вам неймовірної та незабутньої подорожі!
I would prefer to write this review…
I would prefer to write this review AFTER my trip! but thus far, Maria has been 100% wonderful & fantastic!
2026年3月2日
Happy Gringo Travel からの回答
Thank you so much for your kind words! We're really happy to hear that your experience with Maria has been wonderful so far. We’ll be here if you need anything while preparing for your trip, and we can’t wait to hear about your experience once you return. Wishing you an amazing adventure ahead!
David was super responsive
David was super responsive, informative and welcoming.
Peace y'all
2026年2月23日
Happy Gringo Travel からの回答
Thank you so much for your wonderful review! We’re really happy to hear that you found the communication responsive and informative and that you felt welcomed. We hope you have an amazing trip ahead! :)
Great experience!
Jonathan made it so easy (and fun!) to plan our trip to Ecuador in August. I had done a ton of research on my own, so filling out the trip planning “quiz” on Happy Gringo was a piece of cake and truly enjoyable. Within a couple days he came back to me with an itinerary - I asked a ton of questions and he answered every question very thoroughly, and helped make a couple edits to the trip. I couldn’t be happier with how seamless this process was and we are so excited for our trip in August!
2026年3月2日
Happy Gringo Travel からの回答
Thank you so much for your fantastic review! He’ll be delighted to hear that his thorough answers and flexibility with edits helped make the experience easy. We’re just as excited as you are for your August trip and can’t wait to hear all about it. Thank you for trusting Happy Gringo with your journey!
Excellent friendly customer service
Jacky was very prompt and patient with us even though we had few changes to our plans. She also gave us good information on the hotels while we are on transit to our destination
2026年2月23日
Happy Gringo Travel からの回答
Thank you so much for your lovely feedback! We truly appreciate your support and look forward to assisting you again :)
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