Happy Gringo Travel レビュー 573

Quick reply, taking the time to check an information if needed, helpful and very client oriented

Jacky has been helpful and thorough - great experience so far!

I have been very impressed with Maria from Happy Gringo. She has been really helpful, very efficient and friendly and patient with me. Also very reassuring.
I would highly recommend them for booking but will be able to rate fully when I have been on the trip.

Our guides were awesome, very knowledgeable, and helped us reach the glacier at Cotopaxi. Would highly recommend.

Happy Gringo responded promptly to my request for information. Our agent, David, was polite and knowledgeable. He suggested all the activities I had researched and hoped we would do (without me suggesting them) and even worked around some previous obligations we had scheduled already. I made one suggestion about a lodging location, to which he replied that he recommended no tourist stay in that particular section of town due to safety concerns. I greatly appreciated his honesty and his concern for our wellbeing and happily took his advice ;) David was approachable and always ready to answer my questions. I can’t wait to go on our trip to Ecuador - he has planned a FANTASTIC itinerary for us!

Tres bonne expérience de reservation et organisations des sorties sur Santa Cruz. Ils sont disponibles et réactifs

Our agent Jacky was extremely helpful in making recommendations and putting together a trip that met our needs at a reasonable price.

Nico was very helpful in looking into the possibility of changes to accommodations and quickly finding the pricing to allow us to decide what is best. Looking forward to a wonderful trip!

I was nervous using Happy Gringo at first. I’d never heard of it before, it wasn’t coming personally recommended from someone I knew, I usually book all of my own travel arrangements directly instead of going through agents, and bookings in the Galápagos involve a lot of money.

But I couldn’t have had a more positive experience. I worked with Nico, and he was incredibly helpful and responsive. He answered my questions, even my dumb ones, very promptly and clearly. And he checked in with me once my trip had started to see if things were going smoothly. I will be happily recommending Nico and Happy Gringo to any of my friends and family traveling to Ecuador in the future.

Also, I know the review is about Happy Gringo as an agency but because I wish I’d been able to find more feedback about the products they connect you to beforehand - I did the 5-day H itinerary aboard the Fragata. The Fragata isn’t luxury but it has everything you need and is quite comfortable. The crew and our guide were great. And the itinerary was a great intro to the Galápagos. I travel a lot, and this was one of my favorite experiences I’ve had.

I first met a representative of the Happy Gringo Travel company at a travel show in January. I was excited to hear that they specialize in Ecuador, because my wife and I had decided we wanted to return to the Galapagos in the fall of this year and we hoped to include the Amazon rainforest. We contacted several travel companies with specific requirements that we wanted in our trip. For example, we knew the Galapagos itinerary that we wanted to book and we wanted air conditioning in the Amazon. Nico, from Happy Gringo listened intently to our requests and delivered an itinerary that met our requirements. Other companies, even the one we had used previously, kept suggesting alternatives that didn't match with what we were looking for. Happy Gringo delivered big-time, now I just need to be patient and wait for November!

So far, we have had excellent service in choosing the itinerary and arranging our trip. We are at the stage when we have paid the deposit. We requested numerous changes and they were all dealt with promptly and willingly. We are grateful for all the trouble, expertise and assistance to date.

Nico listened to our ideas and is creating strip that meets our expectations and budget.

David was kind and helpful.

David was very responsive and thoroughly answered my questions. He listened to what I wanted and customized my trip to meet my expectations.

MaJo was extremely helpful in arranging our Peru mountain experience. We iterated the program a few times before it matched our exact wishes, and she was very patient and responsive

Very helpful in arranging everything
Due to airplane delay we missed the start of the trip, they intermediate with boat crew and guide so we could join 2 hours later

It was easy and helpful