We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... もっと見る
企業が回答しました
Called and spoke to us right away. Was going on vacation let us know the dates and got a colleague to cover while he was away to ensure deposit payment process went smooth
We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and... もっと見る
企業が回答しました
Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really w... もっと見る
企業が回答しました
当該企業による記述
Where Will Your Dreams Take You?
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , エクアドル
ネガティブなレビューの 66%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had a fantastic experience booking our trip to Mindo through Happy Gringo. From the start, they offered great options and were flexible, modifying our itinerary based on our timeline. When our plans changed unexpectedly, they worked with us quickly and kindly to adjust everything without stress.
When our son got sick during the trip, they provided great support. Our guides, Marcelo and Jean Pierre, were outstanding: friendly, accommodating, and very safe drivers. They made the journey feel easy and enjoyable.
Our stay at Casa Divina Lodge was a dream. The staff could not have been more kind, and the property itself is stunning—surrounded by birds and nature. Our room was comfortable with hot water, and the meals were delicious.
We’re so grateful for this experience and highly recommend this agency to anyone planning a trip to Ecuador.

Happy Gringo Travel からの回答
David was very helpful in getting me signed up. I decided to take the trip when my friends who are going were talking about it

Happy Gringo Travel からの回答
Jonathan was helpful, knowledgeable and prompt. He did everything to build a program for us that met our goals and preferences.

Happy Gringo Travel からの回答
Un très bon contact, avec beaucoup de très bon conseils et une très bonne réactivité. Échangé très sympathique et attentionné.

Happy Gringo Travel からの回答
The representative was very good. Planned the itinerary as per our request, Also made good practical suggestions his name was Jonathan. Also responded to our emails in a timely manner with all the information.

Happy Gringo Travel からの回答
Jacky has been amazing so far! Trip is in January- will follow up more then.

Happy Gringo Travel からの回答
Jonathan was very helpful, understanding and accommodating. He answered all of my questions.

Happy Gringo Travel からの回答
David was a wonderful to work with in planning our trip to the Galapagos. After an initial discussion he provided a range of detailed options to choose from. The trip went exactly as planned. Any minor issues such as the where to meet our guide on a particular day were quickly and satisfactorily resolved. Would definitely use HappyGringo again and recommend to anyone visiting the Galapagos.

Happy Gringo Travel からの回答
Fabricio was my initial contact, he was excellent in communicating quickly and accurately with me.

Happy Gringo Travel からの回答
I can hardly put in words how amazing our experience with Happy Gringo was. Jacky talked to me over an initial call and then followed up with emails to put together a perfect land-based week-long trip to the Galapagos. We were travelling with 4 middle aged people, 2 older (70+) people, as well as 2 teenagers, so the itinerary was a bit of a challenge. But every. single. detail was organized and ALL of our tours and transportation helpers were on time and absolutely wonderful. The hotel she picked for us on Isabela Island was fabulous. We contacted the company twice during the trip - once urgently and once to ask a favor, and they were responsive immediately both times. My ONLY complaint is (for myself!!) the fact that I had made a few arrangements before I contacted her. I wish I had let Jacky and Happy Gringo handle _everything_ for our trip, instead of just "most" of it!!! Our whole group is 100% satisfied and will tell everyone how wonderful they are! Thank you for a lifetime of memories!!

Happy Gringo Travel からの回答
She never sent vouchers or any information regarding: the tour & was not reachable when inquiring about the vouchers. She was quick to ask for payment though.
I appreciate how patient Fabricio has been with me as we have worked to create an itinerary that is tailored to our needs. He has provided valuable insight about what we can expect in Quito, the Galapagos, Lima, Cusco and Machu Picchu. I look forward to meeting and thanking him in person.

Happy Gringo Travel からの回答
J’ai trouvé Happy gringo suite à des recherches sur des sites et dans un guide de voyage. J’ai tout de suite été prise en charge par votre conseiller David qui a bien cerné notre besoin d’être organisé pour certaines activités aux Galapagos. Nous sommes 5 adultes alors il fallait s’assurer d’avoir un transport adéquat et des activités organisées d’avance. Il nous a envoyé rapidement les informations avec tous les détails et il répondait rapidement à nos questions. Il nous a même donner des conseils pour les activités que nous souhaitons faire de façon autonome. Les communications sont toujours claires et détaillées. Merci beaucoup et nous avons très hâte à notre voyage.

Happy Gringo Travel からの回答
Very competent advice. Super friendly in personal dialogue.
Excellent presentation of the trip with all the information as a personalised web link.

Happy Gringo Travel からの回答
Fabricio has been marvelous to work with. Kind, helpful and patient. Professional and knowledgeable.

Happy Gringo Travel からの回答
Working with Jacky was great.

Happy Gringo Travel からの回答
GabyLu responded almost immediately to my enquiry and worked with our time difference to ensure I was contacted exactly when I asked to be. She was helpful, knowledgeable and worked to find me the perfect 2-day trip to the Cloud Forest to enhance my upcoming break. She has also sent hotel recommendations for other parts of my trip that I am looking into. A smooth process from start to finish.

Happy Gringo Travel からの回答
Our planning guide made it easy and reviewed our options. He pointed out some pitfalls that we had not known.

Happy Gringo Travel からの回答
Booking process was so easy! Very prompt service with great communication. Helpful with suggestions appropriate to our needs.

Happy Gringo Travel からの回答
We really appreciated the professionalism and efficiency of Jacky from the Happy Gringo team in planning our trip to the Galapagos! It's always a real pleasure to work with her. Thank you for everything!

Happy Gringo Travel からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。