Happy Gringo Travel レビュー 573

We had a fantastic experience booking our trip to Mindo through Happy Gringo. From the start, they offered great options and were flexible, modifying our itinerary based on our timeline. When our plans changed unexpectedly, they worked with us quickly and kindly to adjust everything without stress.

When our son got sick during the trip, they provided great support. Our guides, Marcelo and Jean Pierre, were outstanding: friendly, accommodating, and very safe drivers. They made the journey feel easy and enjoyable.

Our stay at Casa Divina Lodge was a dream. The staff could not have been more kind, and the property itself is stunning—surrounded by birds and nature. Our room was comfortable with hot water, and the meals were delicious.

We’re so grateful for this experience and highly recommend this agency to anyone planning a trip to Ecuador.

David was very helpful in getting me signed up. I decided to take the trip when my friends who are going were talking about it

Jonathan was helpful, knowledgeable and prompt. He did everything to build a program for us that met our goals and preferences.

Un très bon contact, avec beaucoup de très bon conseils et une très bonne réactivité. Échangé très sympathique et attentionné.

The representative was very good. Planned the itinerary as per our request, Also made good practical suggestions his name was Jonathan. Also responded to our emails in a timely manner with all the information.

Jacky has been amazing so far! Trip is in January- will follow up more then.

Jonathan was very helpful, understanding and accommodating. He answered all of my questions.

David was a wonderful to work with in planning our trip to the Galapagos. After an initial discussion he provided a range of detailed options to choose from. The trip went exactly as planned. Any minor issues such as the where to meet our guide on a particular day were quickly and satisfactorily resolved. Would definitely use HappyGringo again and recommend to anyone visiting the Galapagos.

Fabricio was my initial contact, he was excellent in communicating quickly and accurately with me.

I can hardly put in words how amazing our experience with Happy Gringo was. Jacky talked to me over an initial call and then followed up with emails to put together a perfect land-based week-long trip to the Galapagos. We were travelling with 4 middle aged people, 2 older (70+) people, as well as 2 teenagers, so the itinerary was a bit of a challenge. But every. single. detail was organized and ALL of our tours and transportation helpers were on time and absolutely wonderful. The hotel she picked for us on Isabela Island was fabulous. We contacted the company twice during the trip - once urgently and once to ask a favor, and they were responsive immediately both times. My ONLY complaint is (for myself!!) the fact that I had made a few arrangements before I contacted her. I wish I had let Jacky and Happy Gringo handle _everything_ for our trip, instead of just "most" of it!!! Our whole group is 100% satisfied and will tell everyone how wonderful they are! Thank you for a lifetime of memories!!

She never sent vouchers or any information regarding: the tour & was not reachable when inquiring about the vouchers. She was quick to ask for payment though.

I appreciate how patient Fabricio has been with me as we have worked to create an itinerary that is tailored to our needs. He has provided valuable insight about what we can expect in Quito, the Galapagos, Lima, Cusco and Machu Picchu. I look forward to meeting and thanking him in person.

J’ai trouvé Happy gringo suite à des recherches sur des sites et dans un guide de voyage. J’ai tout de suite été prise en charge par votre conseiller David qui a bien cerné notre besoin d’être organisé pour certaines activités aux Galapagos. Nous sommes 5 adultes alors il fallait s’assurer d’avoir un transport adéquat et des activités organisées d’avance. Il nous a envoyé rapidement les informations avec tous les détails et il répondait rapidement à nos questions. Il nous a même donner des conseils pour les activités que nous souhaitons faire de façon autonome. Les communications sont toujours claires et détaillées. Merci beaucoup et nous avons très hâte à notre voyage.

Very competent advice. Super friendly in personal dialogue.
Excellent presentation of the trip with all the information as a personalised web link.

Fabricio has been marvelous to work with. Kind, helpful and patient. Professional and knowledgeable.

Working with Jacky was great.

GabyLu responded almost immediately to my enquiry and worked with our time difference to ensure I was contacted exactly when I asked to be. She was helpful, knowledgeable and worked to find me the perfect 2-day trip to the Cloud Forest to enhance my upcoming break. She has also sent hotel recommendations for other parts of my trip that I am looking into. A smooth process from start to finish.

Our planning guide made it easy and reviewed our options. He pointed out some pitfalls that we had not known.

Booking process was so easy! Very prompt service with great communication. Helpful with suggestions appropriate to our needs.

We really appreciated the professionalism and efficiency of Jacky from the Happy Gringo team in planning our trip to the Galapagos! It's always a real pleasure to work with her. Thank you for everything!