Harlowlloyd レビュー 53

TrustScore 5段階評価の1.5

1.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Do not order for this company you order one size they send you what they'd like to send you. They say you have one hour to make changes but maybe you see it 23 hours later a reply and then by that t... もっと見る

5つ星のうち1の評価

I ordered a hat from Harlow and Lloyd, the quality was terrible, so I asked to return. The hat cost £35 but I had to pay £17 to post back to Australia as they aren’t based in the UK. This was also not... もっと見る

5つ星のうち1の評価

Varen jeg kjøpte lignet ikke på bildet i annonsen. Fikk og en annen størrelse enn jeg hadde bestilt. Tok kontakt med kundeservice men de var ikke interessert i å respondere på min henvendelse/klage. V... もっと見る

5つ星のうち3の評価

Was expecting good quality from the images online but the boots that arrived look really cheap and feel like plastic. They have insoles that don't even fit properly making them uncomfortable. Their r... もっと見る


連絡先

1.7

ひどい

TrustScore 5段階評価の1.5

53件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 33%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち2の評価

Too small.

Too small.
Shoes took a month to arrive, which was OK, but their sizing is not an accurate conversion, plus their returns are to Australia with no guarantees of refund.

Responses were unempathetic.

2022年7月15日
自発的なレビュー
Harlowlloyd ロゴ

Harlowlloyd からの回答

Hi Ben, please contact our customer service crew who'll be happy to help resolve this :-)

5つ星のうち1の評価

Expensive Garbage

I tried to ask them to cancel the order the same day that I ordered it, because the reviews were awful. They said they could not, because it was already “in production. After taking two months to get here, the $76 pair of joggers I ordered were way too small, even though I followed their fit guide. They also looked like they were made using a laser printer from 1992 and were basically made of synthetic tissue paper. Absolute garbage. Do not buy.

2022年5月1日
自発的なレビュー
Harlowlloyd ロゴ

Harlowlloyd からの回答

We had a look into this issue and can see that unfortunately we were unable to cancel your order as it had already started fulfilment. We can also see that you ordered our Track Pants and not the Joggers. These are a very different product if it was Joggers you were after. For reference Lacoste sells nearly the identical product for 150 Euro so we don't think our prices are outrageous. Feel free to return the goods for a refund if you're unhappy.

5つ星のうち4の評価

It took more than a month to arrive

It took more than a month to arrive. Bomber is beautiful. The size chart is way off. Followed the measurements I should order size M, but I want a more relax fit, so I got a L. I am barely able to close the zipper. It's tough to return/exchange cuz I will have to pay for the return shipping to China....

2022年4月29日
自発的なレビュー
5つ星のうち2の評価

Smells like China

Extra star because the product was actually delivered and it looked like the shoes on the webcite. But the shoes came in unlabeled white box and without any trademarks or tickets. It was claimed to be vegan leather but it smells and looks like plastic. Very disappointed spending 100e for fake China product.

2022年2月6日
自発的なレビュー
Harlowlloyd ロゴ

Harlowlloyd からの回答

Hi Jenni our products are manufactured in lots of areas all over the world. Some in the USA, Australia, Europe and Asia. We design them here in Australia!

5つ星のうち1の評価

Scam Shoes are the Wrong Size

The shoes I ordered seemed cool in the picture, but they arrived looking like cheap, plastic crap. They smell like chemicals from the printing process. The cool fabric design is actually just printed on the shoe.

If that weren't bad enough, after waiting forever for shipping, the size is completely wrong.

2022年1月10日
自発的なレビュー
Harlowlloyd ロゴ

Harlowlloyd からの回答

Hi Colin. For sizing issues you can contact our customer service team who'll be glad to help. As for the printing smell this goes away usually on the first wear. Please contact our team if you have any other questions :-)

5つ星のうち1の評価

Don’t bother if you’re in the uk or…

Don’t bother if you’re in the uk or indeed anywhere.
Bought a jacket (bust zip!) and some boots.
Cheap and nasty, plastic from top to bottom.
Returns? Still waiting for my money back! Cost 14quid to return! And they’re not answering my emails! Why should I pay for a return on a product that wasn’t fit for purpose!
Horrendous. Buyer beware.

2021年12月15日
自発的なレビュー
Harlowlloyd ロゴ

Harlowlloyd からの回答

We've checked our records and you've been fully refunded. As for any defects we are always here to help resolve any issues. Sorry to hear about your issues Jo but please let us know if you have any further problems.

5つ星のうち1の評価

Very poor quality shoes

Very poor quality construction. I ordered the Houndstooth Plaid Sneakers. They are plastic top-to-bottom. Extra long shipping times are not worth the outcome. Do not recommend.

2021年9月30日
自発的なレビュー
5つ星のうち5の評価

Can you be besotted with boots?

After waiting for my first pair of boots to arrive, I was completely blown away by how fantastic they are! I mean, I was only expecting pretty boots, but the combat boots are stylish, functional, light, brilliant fit for wide feet, and the iridescent shimmer makes them stand out (above and beyond the brilliant print!). Reminiscent of William Morris, they are unlike any other boot I have come across, and the range makes choosing a design almost impossible. Which is why my credit card slipped and I bought another pair. The customer service team were quick off the mark when my phone glitched and I ordered an impractical size. I was contacted promptly, the order fixed, and my new boots are on their way. Thanks so much! I look forward to being a loyal customer over, and over, and over again.

2021年9月1日
自発的なレビュー
5つ星のうち5の評価

Customer service was first rate

Customer service was first rate. They followed up on an issue with the order I didn't pick up on.
Issue was resolved in 10min via email. My money was returned to me and the order as I had intended was processed quickly.
It was their customer service and follow up that initiated this resolution.

2021年6月17日
自発的なレビュー

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