I bought a faith, hope and charity necklace for my granddaughter's birthday in white gold as she prefers that. Her present arrived beautifully packaged in a protective cloth bag as well as a box. Stun... もっと見る
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Wrong item sent I paid for a sterling silver chain and pendant I was sent stainless steel. I have been assured the problem will be resolved. 06/06/2026 Thank you for rectifying my order promptly,... もっと見る
企業が回答しました
I’m absolutely in love with my Belcher bracelet. The chain is strong but still dainty enough to look elegant on my wrist, and the heart charm detail is just beautiful — delicate filigree with a secure... もっと見る
Well presented and well packaged- had a reasonable first time purchase discount. My only gripe would be the photos gave the impression that the item (infinity link) and chain were bigger than what... もっと見る
企業情報
当該企業による記述
Beautiful contemporary luxury jewellery with our distinctive signature character and bespoke design.
連絡先
22 Hatton Garden, EC1N 8BA , London, 英国
- 0844 330 0141
- info@harperkendall.com
- harperkendall.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 75%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great online jeweller
Great choice on website. The product arrived promptly and well packaged. The product was as attractive as it had looked online so both the recipient and I are very pleased with the purchase and service.
Opal ring
I would definitely recommend Harper Kendall. I ordered an Opal ring online. Arrived after a few days, absolutely beautiful ring and great quality too. I would certainly use them again
Item was true to the website picture…
Item was true to the website picture and description. Ordering was simple, emails were sent at each stage of the process and delivery was on the advised day.
Item delivered in a timely way & well…
Item delivered in a timely way & well packaged .
Good service
I did not receive my earrings
I did not receive my earrings.
The earrings for me were 347 dollars which was a lot because I usually buy silver but I decided to opt for gold this time. Well apparently there were supposed to be in my mailbox Friday. I checked today and there is nothing there. How am I supposed to buy anything in the mail if I might be out 400 dollars every time. It says they aren’t responsible for their items. What would you do?
Beautiful item
Beautiful item, delivered fast.
Gift wrapping was an added service however it wasn't so great. Had it been wrapped better the experience would have ve been elevated from very good to amazing.
The website is easy to navigate
The website is easy to navigate and I got my wife a 9ct. tri-gold necklace and got earrings in 9ct and Mother of Pearl for our friend. They arrived beautifully boxed in plenty time for Christmas.
10/10
“HK” undoubtedly must receive an Honorary Doctorate award for outstanding customer experience, professional integrity and support. Plus a humongous 10/10 for authenticity across their entire product range. It don’t get any more genuine than this!! Wow 🤩 #MoneyWellSpent ♥️
No engraving-disappointed
Ordered engravable bracelet with engraving for daughter’s birthday. When she opened it, it was not engraved. Huge disappointment.

Harper Kendall からの回答
Excellent price and delivered on time
Excellent price and delivered on time
Would definitely recommend
Over priced for the item received
Over priced for the item received. Same 9ct gold bracelet found multiple times for half price elsewhere on a few occasions
Devastated I didn’t shop around more.
How they can charge so much in comparison is crazy
Ordered a belcher bracelet they sent a…
Ordered a belcher bracelet they sent a totally different item than illustrated on their website. When looking they have sent me the anklet they have pictured on their website not the bracelet which I actually like and ordered but they are stating they have sent out the correct item. So be careful when ordering from this company clearly the images on their website are not correct and you won’t receive the item you actually think your ordering.

Harper Kendall からの回答
Lovely jewellery
Quick response after error
Beautiful bletcher gold bracelet with…
Beautiful bletcher gold bracelet with heart. Really well made. Gorgeous packaging and delivery excellent.
Great service recomend 100 percent
Great service came when i was told kept me in touch with delivery recomend to anyne
Item I bought was not worth the money I…
Item I bought was not worth the money I paid I was then told as it was engraved I could not return it
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