Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
企業が回答しました
I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... もっと見る
企業が回答しました
Frances was great to deal with in the Cork store. She gave us so much time and put together a really comprehensive quote for us for appliances for a new build house. She was really helpful talking us... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Cork について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, アイルランド
- 021 4250900
4.2
ほぼ満足
605件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful shop staff
2026年4月18日
Harvey Norman Ireland - Cork からの回答
Hi Weina,
We appreciate you taking time to share your experience. We are happy to hear that our shop staff were helpful to you during your visit.
Many thanks,
Katie.
Fantastic Deborah!!
Customer support agent Deborah was amazing and helped us buy the right product at the lowest price across the country.
2026年4月17日
Harvey Norman Ireland - Cork からの回答
Hi Madhur,
We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your feedback and are glad we could help you find what you needed.
Many thanks,
Katie.
Great customer service
Great customer service. Ordered on a Saturday evening and my item was delivered on Tuesday morning.
2026年4月14日
Harvey Norman Ireland - Cork からの回答
Hi Catherine,
We're happy to hear that you received great customer service and a timely delivery! Thank you for your positive feedback; we appreciate it a lot.
Kind Regards,
James
Professional and prompt
The delivery was swift, on time, done by experienced and expert people. They installed our dishwasher precisely, with attention to detail. And they were friendly , polite, and even a little amusing. Kudos, Harvey Norman !
2026年4月21日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi there,
We're happy to hear the delivery was swift and on time, completed by experienced people. It's great to know our team installed your dishwasher precisely, with attention to detail, while being friendly and polite. Thank you!
Kind Regards,
James
MY LOCAL SHOP DID NOT HAVE THE ITEM…
MY LOCAL SHOP DID NOT HAVE THE ITEM THAT I WANTED BUT WAS DELIVERED FROM ANOTHER OUTLET AND I GOT A TEXT WITHIN THREE DAYS TO COME AND COLLECT IT
EXCELLENT SERVICE WILL SHOP AGAIN
CHRIS
2026年4月18日
Harvey Norman Ireland - Cork からの回答
Hi Claire,
We're happy to hear that we could get the item you wanted from another location! It's great to know you were pleased with the quick delivery and will shop with us again. Thanks for your feedback.
Many thanks,
Katie.
Harvey Norman Ireland - Cork からの回答
Hi Oliver,
We appreciate your positive feedback and are so happy that you found us easy to deal with and that our delivery was quick!
Many thanks,
Katie.
Customer service isn’t great to be…
Customer service isn’t great to be honest in Kinsale road cork. They were supposed to deliver our TV today and I had to call them to find out what time they were delivering. Firstly dealt with a guy with an attitude when I asked for help. I then got a callback from someone saying they couldn’t deliver today and it would be next week.
2026年4月18日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Paul,
We appreciate you bringing this to our attention. We're very sorry to hear about the poor service and delivery issues you experienced. We'll review this internally with the relevant teams with regards to the delay on your order. Thanks for your feedback.
Kind Regards,
James
Great delivery and installation service
2026年4月16日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Garry,
We appreciate your positive feedback and we're so happy you were pleased with our great delivery and installation service!
Kind Regards,
James
The delivery team were great
The delivery team were great, helpful . However the cooker ended up with scratches on the steel finish and the " customer service " couldn't have been worse
2026年4月10日
Harvey Norman Ireland - Cork からの回答
Hello,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we will have this investigated?
Many thanks,
Katie.
I was able to collect the Product next…
I was able to collect the Product next day . I would have liked to use the option to have it brought to my car as I've mobility issues but this wasn't working on the day for technical reasons. But the pleasant assistant did carry it out for me
2026年4月7日
Harvey Norman Ireland - Cork からの回答
Hi Elma,
We're glad you were able to collect your product quickly. We regret that the car service option was unavailable due to technical issues and appreciate the assistant's help. We'll look into the technical problems. Thank you for your feedback.
Kind Regards,
Kevin
Harvey Norman Ireland - Cork からの回答
Hi Margaret,
We appreciate you sharing your positive experience with us! We are so glad to hear that you find our team helpful.
Kind Regards,
Kevin
On time delivery very good!!!
2026年3月31日
Harvey Norman Ireland - Cork からの回答
Hi Baskar,
We appreciate you taking the time to leave us this great review. We're so happy to hear you received your delivery on time.
Kind Regards,
James
Excellent service
Excellent service. Purchased a power bank which was more expensive than another store, explained this to the manager who reimbursed balance of cost immediately. Great store will definitely recommend.
2026年4月1日
Harvey Norman Ireland - Cork からの回答
Hi there,
We're happy to hear that you received excellent service and appreciate the feedback that team were able to successfully price match the product for you. We're glad you enjoyed your experience and thank you for the recommendation!
Kind Regards,
James
Harvey Norman Ireland - Cork からの回答
Hi Steve,
We're happy to hear that you received your item quickly! Thank you for your positive feedback; we appreciate it a lot.
Kind Regards,
Kevin
Quick service
2026年3月31日
Harvey Norman Ireland - Cork からの回答
Hi Mark,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Quick delivery
Quick delivery. Must note that I was unable to search for the product I bought. I only found it through a Google search.
2026年3月26日
Harvey Norman Ireland - Cork からの回答
Hi Nadia,
We're glad you received your order quickly. We appreciate you letting us know about the search issue; we'll look into this with the relevant teams.
Kind Regards,
James
Alex and Ian were very kind and helpful…
Alex and Ian were very kind and helpful and also professional. I would recommend them to anyone.
2026年4月2日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Caroline,
We're happy to hear that you found our team members kind, helpful, and professional. We appreciate your recommendation and thank you for your feedback!
Kind Regards,
James
Product delay
After ordering got an email of a week delay. Then no information. Called several times and finally when called after one and half months someone told that product reached the shop but was not processed.
2026年3月31日
Harvey Norman Ireland - Cork からの回答
Hi Tan,
We regret to hear about the delay and lack of communication regarding your order. We appreciate your feedback and will look into this with the relevant teams as to why your order wasn't processed promptly.
Kind Regards,
James
Amazing assistance from staff member
I rang the technology department asking if I ordered a click and collect Nintendo switch 2 could I get it same day, Abu was the name of the man on the phone. He was very informative and went above and beyond to help me get my order today. I really appreciate everything he done for me today and deserves recognition for his great customer service!!! Thank you Abu!!!
2026年4月2日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Ben,
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful support you received. We're glad we could assist you and will certainly share your kind words.
Kind Regards,
James
Not great too many staff stood around…
Not great too many staff stood around not helping stood in one Que and then had to go over to someone else just to collect a small box
2026年3月30日
Harvey Norman Ireland - Cork からの回答
Hi there,
We appreciate your feedback and apologize that our service was not up to standards. We'll address the staffing and queue issues you experienced.
Many thanks,
Katie.
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