Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
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I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... もっと見る
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Frances was great to deal with in the Cork store. She gave us so much time and put together a really comprehensive quote for us for appliances for a new build house. She was really helpful talking us... もっと見る
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企業情報
Harvey Norman Ireland - Cork について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, アイルランド
- 021 4250900
4.2
ほぼ満足
606件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not great too many staff stood around…
Not great too many staff stood around not helping stood in one Que and then had to go over to someone else just to collect a small box
2026年3月30日
Harvey Norman Ireland - Cork からの回答
Hi there,
We appreciate your feedback and apologize that our service was not up to standards. We'll address the staffing and queue issues you experienced.
Many thanks,
Katie.
Online Order
Goods arrived very quickly. Staff in store were very helpful to suggest I order online as the item I was looking for in store was not in stock.
2026年3月24日
Harvey Norman Ireland - Cork からの回答
Hi Sam,
We're happy to hear that the goods arrived quickly. We appreciate that our staff was helpful in suggesting the online order when the item was out of stock. Thanks for the feedback!
Many thanks,
Katie.
Harvey Norman Ireland - Cork からの回答
Hi Helen,
We appreciate your feedback and are glad the phone was in stock. We apologise the delivery to car was longer than expected. We will look into this with the relevant teams to prevent similar delays in the future.
Kind Regards,
James
new 3 pce suite…
We recently purchased a new 3 pce suite from HN.
Once again we were thrilled with the whole process from start to finish.
PJ was excellent with his advice .
Delivery was prompt ..Paul & John delivered & installed the new suite .. Great idea to send tex about delivery time ..
Other companies could learn from them .
A & C
2026年3月26日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Anita ,
We're happy to hear that you were thrilled with your recent suite purchase. It's great to know that you found the advice helpful and the delivery prompt and efficient. We appreciate your positive feedback!
Kind Regards,
Kevin
Very attentive customer service
Very attentive customer service. I didnt get his name, he is maybe an Indian decent. He is very hospitable and smiley. Keep up the good work.
2026年3月21日
Harvey Norman Ireland - Cork からの回答
Hi Lileth,
We appreciate you taking the time to share your wonderful experience. We're so glad to hear that you received attentive service and that our team member made a positive impression with their hospitality.
Many thanks,
Katie.
Great service
2026年3月20日
Harvey Norman Ireland - Cork からの回答
Hi Tony,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Quick delivery & professional service
Quick delivery service, coupled with very professional staff made my transaction very easy
2026年3月19日
Harvey Norman Ireland - Cork からの回答
Hi John,
We appreciate you sharing your feedback. We're so happy to hear that our quick delivery service and professional staff made your transaction easy!
Kind Regards,
James
Delighted to receive my purchases bed…
Delighted to receive my purchases bed frame mattress + locker and it was delivered so quick was amazing
2026年3月16日
Harvey Norman Ireland - Cork からの回答
Hi Elisabeth,
We appreciate you sharing your feedback. We're so happy to hear that you are delighted with your bed frame, mattress, and locker purchases and the quick delivery!
Kind Regards,
Kevin
Harvey Norman Ireland - Cork からの回答
Hi Eric,
We are happy to hear that you had a positive experience with us. We are so glad to hear that the quality and service was excellent!
Kind Regards,
James
Harvey Norman Ireland - Cork からの回答
Hi Derek,
We appreciate your positive feedback and are happy you found great value in our service. Thank you for your kind words!
Kind Regards,
Kevin
Very good customer support
Very good customer support, the first kit I got had already been registered to another user but the tech counter (thank you to Henrique) was able to get me another the same day. Product works very well and with minimal setup. Worth checking that you can register the kit on the starlink app against your own email before getting home
2026年3月12日
Harvey Norman Ireland - Cork からの回答
Hi Evan,
We appreciate you sharing your experience. We're glad that the issue with the initial kit was resolved quickly and that the replacement works well with minimal setup. Thank you for the suggestion about checking the registration.
Kind Regards,
Kevin
Warning: Risk of Losing Your Booking Deposit – Harvey Norman Kinsale Road
I recently had a very disappointing experience with Harvey Norman Bedding Department, Kinsale Road, Cork.We placed an order for bed frames and mattresses worth €3,900 and paid a €350 booking deposit. At the time of purchase, the salesperson did not clearly explain that there was a strict 48‑hour cancellation policy. We were simply given a booklet with the terms and conditions after the payment was made, without any clear verbal explanation about the cancellation deadline.Due to unexpected budget constraints, we returned to the store about two weeks later to cancel the order. We were told that the order could not be cancelled and that we must either proceed with the full purchase or lose the €350 deposit.We politely asked if the store could offer a voucher or store credit for the deposit amount as a goodwill gesture, but this request was also refused.What is particularly disappointing is the lack of transparency at the time of purchase and the unwillingness to find any reasonable solution for the customer afterwards. For a large retailer like Harvey Norman, I expected much better customer service.I hope Harvey Norman management reviews this situation and considers a fair resolution. I would appreciate being contacted to see if this matter can still be resolved.
2026年3月13日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Rameshreddy,
We appreciate you bringing this to our attention. We're sorry to hear about the issues with the purchase and cancellation of your order. If you can please email our customer service team at "customer@support.harveynorman.com" with the purchase details, the team can look into this with the relevant teams for you. Thanks for bringing this to our attention.
Kind Regards,
James
Great experience shopping with Harvey…
Great experience shopping with Harvey Normans. They were friendly and efficient and very helpful. Love how they take your old appliances free of charge . Would recommend them highly.
2026年3月10日
Harvey Norman Ireland - Cork からの回答
Hi Bernadette,
We appreciate you sharing your feedback. We're happy to hear that you found our team friendly, efficient, and helpful, and that you value our free appliance removal service. Thanks for your recommendation!
Kind Regards,
James
Excellent installation service
Excellent installation of a built-in appliance - all went very smoothly. I’d highly recommend.
Also great communication from Harvey Norman sales in Kinsale Road.
2026年3月13日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi David,
We're happy to hear that the built-in appliance installation went smoothly. We appreciate your recommendation and are glad you received great communication from our sales team.
Kind Regards,
James
Harvey Norman Ireland - Cork からの回答
Hi Kelvin,
We appreciate you taking the time to leave this review; we're delighted you were happy with our service.
Kind Regards,
James
Harvey Norman Ireland - Cork からの回答
Hi Madeleine,
We're happy to hear that the delivery was prompt and that the new headphones meet expectations. Thank you for your positive feedback!
Kind Regards,
James
There has been an unannounced delay in…
There has been an unannounced delay in the agreed delivery time. Delivery was agreed between 3-5pm, the delivered at 6pm.
2026年3月3日
Harvey Norman Ireland - Cork からの回答
Hi Andrea,
We regret that the delivery arrived later than expected. We appreciate your feedback and will review our delivery process to prevent this from happening again.
Kind Regards,
Kevin
Great service all around.
2026年2月25日
Harvey Norman Ireland - Cork からの回答
Hi John,
We appreciate you sharing your experience! We are so delighted to hear you received great service from us. Thank you for the review.
Kind Regards,
Kevin
The member of staff called able he was…
The member of staff called able he was very informative and very helpful
2026年2月28日
Harvey Norman Ireland - Cork からの回答
Hi Don,
We appreciate you sharing your feedback. We're so happy to hear that our staff member was informative and helpful to you!
Kind Regards,
Kevin
Good experience
2026年2月24日
Harvey Norman Ireland - Cork からの回答
Hi Julio,
Thank you for taking the time to leave this review. We are delighted to hear of your experience and appreciate your feedback.
Kind Regards,
Kevin
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