Paul and Jamie just installed new dishwasher. Very friendly and job done quickly and with no issues... Highly recommend
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
企業が回答しました
Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... もっと見る
企業が回答しました
I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Cork について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, アイルランド
- 021 4250900
4.2
ほぼ満足
608件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was told delivery would be on…
I was told delivery would be on Thursday. Thursday morning 8.15 am, I got a call to say they would be with me between 12-2 pm.
Bang on noon they arrived, set everything thing up, removed all packaging and were gone. Exceptional job and friendly too.
2026年2月5日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Olivia,
We're happy to hear that our team provided exceptional service! It's great to know that the delivery and setup went smoothly and that our team was friendly and efficient. Thank you for your positive feedback.
Kind Regards,
James
Harvey Norman Ireland - Cork からの回答
Hi Donal,
We're happy to hear that you received your delivery quickly! Thank you for your positive feedback; we appreciate it greatly.
Kind Regards,
Kevin
Driving around to collect my item:)
Maybe as the whole, this establishment is alright. However, I was not happy with the way they handled one of my orders.
TV was purchased online and it was agreed that will be collected from the warehouse, which is kind of standard process.
However, once I arrived at the warehouse - I was informed that TV was sent to the store. So, I had to turn around and drive to the store to get my item.
I hope representatives from this company will do something about it.. Anyways, it's silly to think that they will or anyone will care. They still be selling their stuff regardless..
So, future customers - brace yourself! This can happen to anyone:) Good day/night to you all!
2026年1月28日
Harvey Norman Ireland - Cork からの回答
Hi Romanas,
We appreciate you sharing your experience. We're sorry your order wasn't ready for pickup as expected and you had to travel to another location. We'll look into what happened to prevent similar issues in the future. Thank you for your feedback.
Kind Regards,
Kevin
Fomos muito bem atendidos
Fomos muito bem atendidos, principalmente pelo atendente do setor de TVs.
2026年1月30日
Harvey Norman Ireland - Cork からの回答
Hi Claudia,
Thank you for taking the time to leave this review we are delighted to hear of your experience in our store and hope to see you again soon.
Kind Regards,
Kevin
Fast and easy.
2026年1月27日
Harvey Norman Ireland - Cork からの回答
Hi Danny,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Great customer service
I dealt with a lovely girl in the bedding department genivive who helped me pick a mattress and went through all the details. Wen I ordered it later online I didn't get a confirmation email and Marcius another staff member was so kind and he rang me to confirm my order . Super efficient and helpful. Harvey Norman is my go to store as the staff in all departments are all so knowledgeable and helpful
2026年1月29日
Harvey Norman Ireland - Cork からの回答
Hi Sarah,
We're happy to hear that you had such a positive experience! It's great to know that our team members were so helpful and efficient in assisting you with your mattress purchase. We appreciate your kind words and are glad you find our staff knowledgeable. Thank you for your feedback!
Kind Regards,
Kevin
Everything we get from Harvey Norman is…
Everything we get from Harvey Norman is top quality and reasonably priced, staff are helpful and pleasant and the website really navigated
2026年1月24日
Harvey Norman Ireland - Cork からの回答
Hi Tom,
We appreciate you taking the time to leave this review. We're happy to hear that you find our products top quality, reasonably priced, and that our staff are helpful.
Kind Regards,
Kevin
Bought a phone online from Harvey…
Bought a phone online from Harvey Norman, but only the phone arrived and should have come with a wireless charger but the charger never came. We rang the store and they said they would look into it but they never rang back so I will be ringing again. So 1 star is what im giving and for terrible customer service and I won't be dealing with them again.
2026年1月23日
Harvey Norman Ireland - Cork からの回答
Hi Alan,
We appreciate you bringing this to our attention. We're sorry to hear the wireless charger was missing from your order and that our follow-up was not satisfactory. We will investigate this issue to improve our service.
Kind Regards,
Kevin
Fast service.
They had what I wanted and it was in the post straight away. It arrived in two days in a massive box, when it would have fitted into an A5 padded envelope.
2026年1月22日
Harvey Norman Ireland - Cork からの回答
Hi Juliet,
We're happy to hear that you received your order quickly! We appreciate your feedback regarding the packaging, and we will review our processes. Thank you!
Kind Regards,
Kevin
Great product choice
Great product choice, e-mail confirmation sent immediately after purchase, click and Collect email to let me know product was ready for pick up within 24 hours. Customer service team in store professional and efficient.
2026年1月24日
Harvey Norman Ireland - Cork からの回答
Hi Deirdre,
We're happy to hear that you had a positive experience with our product selection, prompt email confirmations, and efficient click and collect service. We appreciate your kind words regarding our customer service team's professionalism. Thank you for your feedback!
Kind Regards,
Kevin
Good Turn Around time
2026年1月22日
Harvey Norman Ireland - Cork からの回答
Hi Kevin
We appreciate you taking the time to share your feedback. We're happy to hear that you had a good experience with our turnaround time.
Kind Regards,
Kevin
Washing Machine delivered and installed
Communications were great and timely. New washing machine was delivered and installed with zero fuss! Thanks
2026年1月16日
Harvey Norman Ireland - Cork からの回答
Hi Vicky,
We appreciate you taking the time to share your feedback. We are so happy to hear that our communications were great and your delivery/installation went smoothly!
Kind Regards,
James
Harvey Norman Ireland - Cork からの回答
Hi Lisa,
We're happy to hear that the installation was quick and on time. Thank you for your positive feedback; we appreciate it very much.
Kind Regards,
James
Security seal broken
Bought product to collect in store, security seal was broken on package and looked to be aftermarket film wrapped around it. Looks like package was either damaged or was a returned device, disappointing after paying so much money
2026年1月19日
Harvey Norman Ireland - Cork からの回答
HI John,
We appreciate your feedback and are sorry the product's condition was not satisfactory. If we can assist you further please contact our customer support team at customer@support.harveynorman.ie Thank you for bringing this to our attention.
Kind Regards,
Kevin
Delivery and installation was extremely…
Delivery and installation was extremely professional, very nice and helpful guys.
2026年1月20日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Michael,
We appreciate you sharing your feedback. We're so happy to hear that our delivery and installation were professional and the team was helpful!
Kind Regards,
Kevin
All was brilliant!!
2026年1月16日
Harvey Norman Ireland - Cork からの回答
Hi Sabinywka,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Order for click and collect went to…
Order for click and collect went to desk was told I had to go to tv section and ask someone there to get it went there and found someone and he took order number and then was waiting over 15 min as he kept helping other people who came up to him after me . What is the point of having a click and collect desk if u cant use it
2026年1月18日
Harvey Norman Ireland - Cork からの回答
Hi Kirsty,
We appreciate you bringing this to our attention. We're sorry your click and collect experience was not efficient, and we'll look into the desk confusion and long wait. Thank you for your feedback.
Kind Regards,
Kevin
Harvey Norman Ireland - Cork からの回答
Hi Philip,
We appreciate you taking the time to leave us this review. We are so happy to hear that our assistant was helpful and quick for you.
Kind Regards,
Kevin
Very helpful
Very approachable staff and the click and collect process was very convenient and quick
2026年1月15日
Harvey Norman Ireland - Cork からの回答
Hi Mariam,
We appreciate you taking the time to leave us this review. We are so happy to hear that you found our staff approachable and the click and collect convenient!
Kind Regards,
James
Harvey Norman Ireland - Cork からの回答
Hi Geraldine,
We appreciate you taking the time to share your feedback; we are so pleased the delivery was quick and the product met your expectations.
Kind Regards,
James
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