Paul and Jamie just installed new dishwasher. Very friendly and job done quickly and with no issues... Highly recommend
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Today we had a pleasant experience with Abu in the Kinsale road store. Abu was very knowledgeable with the equipment and was very patient with us and we couldn’t have asked for better help.
企業が回答しました
Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... もっと見る
企業が回答しました
I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Cork について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, アイルランド
- 021 4250900
4.2
ほぼ満足
608件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good experience
2026年2月24日
Harvey Norman Ireland - Cork からの回答
Hi Julio,
Thank you for taking the time to leave this review. We are delighted to hear of your experience and appreciate your feedback.
Kind Regards,
Kevin
Still haven’t received 2nd part of…
Still haven’t received 2nd part of order ordered a month ago and no confirmation of when it will be received.
2026年2月19日
Harvey Norman Ireland - Cork からの回答
Good afternoon,
Thank you so much for taking the time to leave this review. We are very sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
Poor customer service in the oven…showed no interest in explaining the product. I did not receive proper guidance or information.
Poor customer service in the oven department. The salesman was not helpful in kinsale store.
I hope customer service can improve in the future.
2026年2月24日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Albert,
Thank you so much for taking the time to leave this review. We are very sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
Very Easy to order and collect. No drama no waiting.
Very Easy to order and collect.
No drama or waiting
2026年2月18日
Harvey Norman Ireland - Cork からの回答
Hi there,
We're happy to hear that your order and collection process was easy and efficient. Thank you for your positive feedback; we appreciate it.
Many thanks,
Katie.
Amazing customer service
Amazing customer service, very prompt follow up on my enquiry & delivery of product. Would highly recommend.
2026年2月20日
Harvey Norman Ireland - Cork からの回答
Hi Sheila,
We appreciate you taking the time to leave us this review! We are so glad to hear that you were pleased with our service and product delivery.
Many thanks,
Katie.
I went to the store to purchase a house phone e…
I went to the store to purchase a house phone for my dad. So this particular one was online only so I said I will go home sure and order it but thanks. I ordered it not knowing or advised it was for someone def I would imagine . Brought it back to the store the man told me its nothing got to do with them its online I had to send it away myself through dpd. I asked why was I not told this he said we dont have to and I said but if they know this they should have said at the time. He said they dont have to know this. It was the whole manner in the way it was dealt with. My dad a pensioner old and now has to pay to send back a phone so we can get the other one and pay for another one . The woman before me had the same issue . I won't be going here again couldn't help me out.
2026年2月23日
Harvey Norman Ireland - Cork からの回答
Good morning Fiona,
Thank you so much for taking the time to leave this review. Sincere apologies for the inconvenience caused. I have looked into this on my side and I have e-mailed you directly in relation to this to get this resolved as soon as possible.
Many thanks,
Katie.
Harvey Norman Ireland - Cork からの回答
Hi Eugene ,
We're happy to hear that you found a great price and received your order quickly. Thank you for your positive feedback; we appreciate it!
Kind Regards,
James
Very quick delivery of my iPhone
Very quick delivery of my iPhone , very easy checkout and an overt very good experience.
2026年2月17日
Harvey Norman Ireland - Cork からの回答
Hi Ashleigh,
We appreciate you sharing your feedback. We're so glad to hear that you had a very good experience with the quick delivery and easy checkout!
Kind Regards,
James
Harvey Norman Ireland - Cork からの回答
Hi Alice,
We appreciate you sharing your feedback. We are so happy to hear our site was easy to order from, and you received excellent quick delivery service!
Kind Regards,
Kevin
Ordered Sunday evening for call Monday…
Ordered Sunday evening for call Monday to say item was in stock and delivery contractor would be in touch
2026年2月10日
Harvey Norman Ireland - Cork からの回答
Hi Jenny,
We're happy to hear that you received timely updates regarding your order and delivery. We appreciate you taking the time to share your positive experience!
Kind Regards,
Kevin
This online orderswas an online order with…
This was an online order with collection at a local store, following my order I was informed my order would be delayed by 7days.following a 15 day wait I used both the message and contact tabs to enquire.I received no response . I then visited the store , I was looked after a most helpful staff member but I unfortunately couldn’t get my order at that store and needed to travel to another store.I did this but I feel the electronic system let us down by not updating or redirecting the order
2026年2月11日
Harvey Norman Ireland - Cork からの回答
Hi Geraldine,
We appreciate your feedback and we are sorry your order was delayed. We regret that our communication was not timely, and the system didn't redirect your order efficiently. We'll review this to improve our processes.
Kind Regards,
Kevin
Top Class Service
Top Class Service
The product was exceptional value and really well constructed.
2026年2月11日
Harvey Norman Ireland - Cork からの回答
Hi Bryan,
We appreciate you sharing your feedback. We're so happy to hear that you received top-class service and that the product was exceptional and well-constructed!
Kind Regards,
Kevin
Ordered one evening and delivered the…
Ordered one evening and delivered the following morning. Outstanding service. Well done Harvey Norman.
2026年2月10日
Harvey Norman Ireland - Cork からの回答
Hi Joe,
We're happy to hear that you received your order so quickly! We appreciate your positive feedback and are glad you are pleased with our service.
Kind Regards,
Kevin
Very pleased with service
Very good communication about order. No issue with delivery. Everyone I spoke to about delivery was friendly and accommodating. Delivery guys on day were lovely.
2026年2月10日
Harvey Norman Ireland - Cork からの回答
Hi Jane,
We appreciate you sharing your positive experience. We're happy to hear that you were pleased with the communication regarding your order and the friendly delivery service.
Kind Regards,
Kevin
Top class efficient service
2026年2月9日
Harvey Norman Ireland - Cork からの回答
Hi Anne,
We appreciate you taking the time to share your experience and are so happy to hear that you received top-class, efficient service.
Kind Regards,
Kevin
Very fast delivery.
2026年2月5日
Harvey Norman Ireland - Cork からの回答
Hi Kate,
We are happy to hear you had a experience with our delivery service. Thank you for your feedback!
Kind Regards,
Kevin
Arrived at the store to collect my TV…
Arrived at the store to collect my TV only to realise that I received an email while driving too say my order was delayed
Forgot to mention the store assistant was trying to almost persuade me to take a refund and buy elsewhere or at DID as he mentioned.
Then when I collected my TV nobody offered to help me to my car despite me having a walking stick.
I counted 5 staff in the electrical department just standing around.
Then upon leaving with my TV another 3 staff adjacent to the bedding department hanging around chatting.
Did anyone offer to help? Answer NO!
Terrible service and aloof staff!!!!!!!!!
2026年2月10日
Harvey Norman Ireland - Cork からの回答
Hi Catherine,
We regret your order was delayed, especially upon arrival. We appreciate your feedback and will investigate how to improve our notification process.
Kind Regards,
Kevin
Great quick services 👍
2026年2月5日
Harvey Norman Ireland - Cork からの回答
Hi Melanie,
We are happy to hear you had a positive experience and the service was great. Thank you for your feedback!
Kind Regards,
James
Installation team very efficient and…
Installation team very efficient and good to deal with. Top quality job
2026年2月10日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Bryan,
We appreciate you sharing your feedback. We're so happy to hear that the installation team was efficient and good to deal with and that you received a top-quality service!
Kind Regards,
James
Excellent service and punctuality.
Excellent service and punctuality.
Men were most efficient and courteous.Thank you.
2026年2月7日
自発的なレビュー
Harvey Norman Ireland - Cork からの回答
Hi Fidelma,
We appreciate you taking the time to share your feedback. We're so glad to hear that you received excellent service and that our team was punctual, efficient, and courteous!
Kind Regards,
Kevin
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