I had to return a table (manufacturer issue) and I was very impressed with the manager Dan and staff in Fonthill and their handling of the issue. I will definitely shop there again. It's rare to exp... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Purchased an induction hob today. Was given very helpful and knowledgeable advice by Abbie D. Later when registering the item I encountered issues trying to access the manufacturers extended warranty.... もっと見る
企業が回答しました
The delivery guys John and Brendan rang to give notice of their arrival and were quick and efficient and put the items in place . They removed all packaging and were nice lads to deal with.
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Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days. However, the kit was missin... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Fonthill について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, アイルランド
- 01 5729800
4.4
優良
642件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I bought a TV and electric fireplace in…
I bought a TV and electric fireplace in this branch. I was dealing with Lauren Langton and she was exceptionally good.
2026年8月1日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Geraldine,
We're so happy to hear about your positive experience with us! We appreciate you taking the time to share your kind words.
Kind Regards,
Kevin
I had a great experience in Harvey…
I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, she assisted me throughout the whole process. I would definitely recommend! Thanks again.
2026年7月30日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Rana,
We are delighted to hear about your positive experience with our team. It's wonderful that our staff were friendly and helpful, and that one of our team members assisted you throughout the process with your vacuum cleaner. We appreciate your kind words and recommendation!
Kind Regards,
Kevin
Fantastic friendly service
Fantastic friendly service. Couldn't do enough to help. Ordered American fridge ealry and kept my product in storage until I was ready to recieve.. Delivery crew.. Blake Haulage were so good and careful in my house. Very friendly. Thankyou
2026年7月27日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Mark,
We're so pleased to hear about your positive experience! It's wonderful that our team provided such friendly service and went above and beyond to assist you with your order. We're also glad to know the delivery crew was careful and friendly. Thank you for your kind feedback!
Kind Regards,
Victoria
I bought a rug from Harvey Norman…
I bought a rug from Harvey Norman Fonthill and received excellent customer service from Dennis. He was very helpful over the phone and also assisted me in carrying the rug to my car. I'm very happy with the service and would definitely recommend this store.
2026年7月24日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Bere,
We're so pleased to hear about your excellent experience with our team member! It's wonderful that they were so helpful over the phone and assisted you with your purchase. We appreciate your kind words and recommendation!
Kind Regards,
Victoria
Excellent Experience
From our initial chat with Gabi to delivery our experience was 5 star. Thank you. Sue
2026年7月23日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Sue,
We are so happy to hear that your experience with us, from your initial chat to delivery, was exceptional. Thank you for your wonderful feedback!
Many thanks,
Katie.
Harvey Norman Ireland - Fonthill からの回答
Hi there,
We are delighted to hear that our promptness and politeness met your expectations. We appreciate your positive feedback regarding the packaging removal.
Many thanks,
Katie.
We are very pleased
We are very pleased, everything we ordered was assembled and installed very quickly and attentively. We are very thankful.
2026年7月18日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Eugenia,
We are so pleased to hear that everything you ordered was assembled and installed quickly and attentively. We appreciate your kind feedback!
Many thanks,
Katie.
Very good experience with Fernando
Very good experience with the guy name Fernando. We came here many times for the same chair but this time just because of him. Recommend 100%
2026年7月20日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Zeeshan,
We are so happy to hear about your excellent experience and that our team member made such a positive impression. We truly appreciate your continued support and kind words.
Many thanks,
Katie.
Great experience and service and…
Great experience and service and special thanks to Bruno great man. Thanks
2026年7月19日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Remoun,
We are so glad you enjoyed your experience with us and appreciate your kind words about our team member. We hope to see you again soon!
Kind Regards,
Victoria
Excellent service and advice in store…
Excellent service and advice in store and during installation. The staff were very professional and knowledgeable and explained everything to me. Highly recommended.
2026年7月17日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Fances,
We appreciate you sharing your positive experience! We are delighted to hear that our team provided excellent service and advice, both in-store and during installation. It's wonderful that they were professional and knowledgeable.
Kind Regards,
Victoria
A gentleman by the name of Jills Jolly…
A gentleman by the name of Jills Jolly was very helpful , he explained the product very well, the atmosphere in the store was excellent
2026年7月17日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Jamie,
We appreciate your wonderful feedback. We are so happy to hear that our team member was very helpful and explained the product well, and that you enjoyed the excellent atmosphere in the store. Thank you!
Kind Regards,
Victoria
Harvey Norman Ireland - Fonthill からの回答
Hi there,
We appreciate you sharing your experience with us. We are so glad to learn that you loved her service!
Kind Regards,
Victoria
I want to come on here and give some…
I want to come on here and give some recognition to Jack- the assistant manager in electronics. I came in looking for a coffee machine but didn't know my head from my arse. thankfully, jack, was on hand to save the day. I told him money wasn't an issue and I'll spend whatever it takes but he was having none of it and made sure that all my needs were met, and for a generous price too. thanks to him, I can now enjoy the taste of a fine coffee from the comfort of my own home. my only complaint would be the 5 star limit. if there was 10 he'd get them all.
2026年7月11日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Brandon,
We're thrilled to hear about your positive experience with our team member. It's wonderful to know that you received such attentive and helpful service. We appreciate you sharing your feedback.
Kind Regards,
Conor
Delivery date missed two times.
Delivery date missed two times.
Didn't receive promised delivery cost refund.
No-one ever explained to me I need to purchase two plumbing services to have both washing machine and tumble dryer assembled and connected. So they hooked up just washing machine and left heavy dryer packed in the middle of the kitchen.
2026年7月7日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Phill,
We sincerely apologize for the multiple delivery issues and the confusion regarding the plumbing services. We understand your frustration with the uninstalled dryer and the unfulfilled refund. We are reviewing these concerns to prevent future occurrences. Please email the details to our customer support team, as they will be able to look into this further. customer@support.harveynorman.ie
Kind Regards,
Kevin
Dealt with Gareth in the Fonthill…
Dealt with Gareth in the Fonthill Retail Park from the minute we arrived he was attentive and extremely helpful plus patient as we changed our minds a couple of times his product knowledge was first class and put us at ease delighted with the sofa we chose and Gareth’s help in picking it
2026年7月5日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi James,
We are delighted to hear about your excellent experience and that our team member's attentiveness, helpfulness, and product knowledge made choosing your sofa a pleasant experience. Thank you for your wonderful feedback!
Kind Regards,
Kevin
Harvey Norman Ireland - Fonthill からの回答
Hi Stephanie,
We appreciate you sharing your experience. We are so glad to hear our staff at Fonthill were very helpful and friendly!
Kind Regards,
Kevin
Dennis from Furniture helped me with my…
Dennis from Furniture helped me with my carpet. Dennis is extremely professional, very kind and gave me a lot of advice & information in helping me choose the right furniture. Was an absolute pleasure dealing with Dennis today.
2026年7月4日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi there,
We're so pleased to hear about your positive experience with our team member! It's wonderful that they were professional, kind, and provided helpful advice. We appreciate you sharing your feedback!
Kind Regards,
Conor
Excellent Customer Service
As frequent Harvey Norman customers, we recently needed help changing our sofa order from a 2.5 seater to a larger 3 seater after placing the original order. Mary in furniture was extremely helpful, professional, and easy to deal with throughout the process.
Mary took the time to review everything carefully and made the change straightforward from start to finish. Her communication was clear, friendly, and reassuring, which made the whole experience very positive.
We really appreciated the helpful and practical approach taken by the team. The service felt personal, efficient, and focused on finding the best outcome for us as customers.
Overall, we were very pleased with the support we received from Mary, and we would be happy to recommend Harvey Norman based on this experience.
2026年7月2日
自発的なレビュー
Harvey Norman Ireland - Fonthill からの回答
Hi Paul,
We're so pleased to hear about your positive experience with your sofa order. It's wonderful to know that our team provided such helpful and professional assistance, making the process smooth and straightforward. We appreciate your kind words and recommendation.
Kind Regards,
Kevin
Excellent website & speedy delivery of…
Excellent website & speedy delivery of a quality product.
2026年6月24日
Harvey Norman Ireland - Fonthill からの回答
Hi Elizabeth,
We're so happy to hear you had an excellent experience with our website and received a quality product with speedy delivery! We appreciate your kind words.
Kind Regards,
Kevin
Ordered a pizza accessories kit online
Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days.
However, the kit was missing a cover foe the pizza oven, I've now rang more than 5 times to resolve.
First person said they'd refer me to customer services and someone would contact me. No one did. Other times i range i was told i would be transferred to a customer services person only to be cut off.
Very disappointing and mostly ive had really good experience with harvey norman up to now (but usually instore purchases)
2026年6月25日
Harvey Norman Ireland - Fonthill からの回答
Hi Paul,
We appreciate you sharing your experience. We are very sorry to hear about the issues with your pizza accessories kit order, the missing cover, and the difficulties you've faced trying to resolve this with our customer service team. We understand how frustrating this must be, especially given your previous positive experiences. We are looking into this, and our teams will be in contact.
Kind Regards,
Kevin
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