Harvey Norman Ireland - Fonthill レビュー 

628
TrustScore 5段階評価の4.5

4.4

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Th... もっと見る

企業が回答しました

5つ星のうち5の評価

Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, s... もっと見る

企業が回答しました

5つ星のうち2の評価

Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days. However, the kit was missin... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 携帯電話販売店
  4. パソコンと周辺機器の店
  5. 日用品店
  6. 洗濯機・衣類乾燥機専門店

Harvey Norman Ireland - Fonthill について

当該企業による記述

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

当該企業による記述

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

連絡先

  • Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, アイルランド

  • 01 5729800

4.4

優良

TrustScore 5段階評価の4.5

628件のレビュー

5つ星
4つ星
3つ星
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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(628)

過去12か月のレビュー数: 8,944

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

James or jam sambo was a great help to…

James or jam sambo was a great help to us today on buyong our fridge. Great guy

2026年6月17日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Audreyjoy,

We're so glad to hear our team provided such excellent assistance with your fridge purchase today. Thank you for sharing!

Kind Regards,
Victoria

5つ星のうち5の評価

Outstanding customer service from…

Outstanding customer service from Harvey Norman - Abbie and Jake in Fonthill were fantastic to deal with. The fridge I ordered wasn’t in stock and they were so helpful and pleasant anytime I called for an update.

2026年5月2日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Anne,

We appreciate you sharing your positive experience. We're happy to hear our team was fantastic to deal with and provided helpful, pleasant service regarding your fridge order. Thank you for acknowledging our efforts!

Kind Regards,
Victoria

5つ星のうち5の評価

Buying online made easy with Harvey Norman

Buying a product for delivery from Harvey Norman was a seamless process from start to finish. User- friendly website which made choosing the product and paying for it easy. They informed me of the delivery date and kept in contact with me throughout the process. I feel I was dealing with a very professional company who I trust to order from going forward.

2026年6月13日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Noeleen,

We appreciate you sharing your positive experience. We are happy to hear that the buying and delivery process was seamless and that you found our website user-friendly. We value your trust in us.

Kind Regards,
Victoria

5つ星のうち5の評価

Above and Beyond

Good communication. Showed up when they said they would. Went above and beyond to get mattress into room when it would’ve been easy to say they tried but couldn’t.

2026年6月10日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Rob,

We are so happy to hear about your positive experience with our team. We truly appreciate you acknowledging our efforts to go above and beyond!

Many thanks,
Katie.

5つ星のうち1の評価

I went in to Liffey valley store but…

I went in to Liffey valley store but music was so loud I had to leave. I wanted to purchase a fit bit and a dryer. Very disappointed.

2026年6月7日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

HI Helen,

We are truly sorry that the music volume impacted your shopping. We're addressing this to ensure a better experience for all our valued customers. Please email the details to our customer support team.

Kind Regards,
Kevin

5つ星のうち1の評価

A refurbished item was delivered…

I paid for a brand-new item and received a faulty unit. After returning it, I expected a genuine replacement. Instead, HN delivered the same item to me, after it had been repaired/reconditioned.

It was clearly the unit I had returned, and evidence of the repair work was visible. I purchased a new product, not a repaired one.

This is completely unacceptable and extremely disappointing. I would not recommend Harvey Norman.

2026年6月5日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Joao,

We truly regret to hear about your experience with the item you received. We understand your frustration at receiving a repaired unit when you expected a new one. If you could please email customer@support.harveynorman.ie with further information and will pass it along to the relevant team to help improve our service.

Kind Regards,
Conor

5つ星のうち5の評価

Harvey Norman Fonthill

We recently ordered a new suite of furniture from Harvey Norman Fonthill.
Gareth was very helpful, informative and patient throughout the process, and was able to answer any questions that we had to ensure we got exactly what we needed. We are looking forward to delivery day!!

2026年5月16日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Lesley,

We are so pleased to hear about your positive experience with us. We appreciate you sharing your feedback and are delighted that we could assist you so effectively. We hope you enjoy your new furniture!

Kind Regards,
Conor

5つ星のうち5の評価

Great guys!!

Great guys!!! Delivered all of the products in the required rooms.

2026年5月30日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi there,

We're so glad the delivery to your rooms went smoothly. Thank you for your positive feedback!

Kind Regards,
Conor

5つ星のうち2の評価

Mobile phone purchase experience…

We bought a mobile phone from Fonthill store. The information provided by the salesperson was incorrect regarding one of the phone's back-display feature. We trusted the salesperson knowledge and went ahead with our purchase. However after configuring the phone, it was realized that, that specific feature was missing in the phone version which we bought.
When this issue was addressed to manager , he said that if you want to replace the phone, you will have to pay a stock-in fee which is 20% of the total amount, meaning they were charging us for a mistake which we didn't make. This service is unacceptable. The staff should be trained more and the company should go a bit beyond to help customers in such situations.

2026年5月31日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi there,

Thank you for sharing your experience. We regret to hear about the misinformation regarding the phone's feature and the subsequent issue with the replacement process. If you could please email customer@support.harveynorman.ie with further information and will pass it along to the relevant team to help improve our service.

Kind Regards,
Conor

5つ星のうち5の評価

Good customer service

Good customer service

2026年5月22日
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

HI Korkor,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.

Kind Regards,
Kevin

5つ星のうち5の評価

Excellent customer service

We had a fantastic experience from start to finish. Fernando in the Fonthill store was an absolute gentleman to deal with. He has a wonderful personality and was incredibly helpful in guiding us through choosing the right sofa.

I was a little concerned that the sofa might be difficult to fit through our front door, but the two delivery guys were brilliant. Nothing was too much trouble for them, they had the sofa in and assembled within minutes, and they even took away all the packaging and rubbish afterwards.

Excellent customer service both in store and on delivery. Highly recommended.

2026年5月29日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Tracey,

We are so pleased to hear about your fantastic experience from start to finish. It's wonderful to know our team member was helpful and that the delivery was brilliant and efficient. We appreciate your kind words and recommendation.

Kind Regards,
Kevin

5つ星のうち5の評価

Buying a TV

We were assisted by Bruno, who was extremely knowledgeable, helpful, and clearly very passionate about TVs. He explained everything in a simple and clear way, which really helped us choose the right model for our needs. Overall, excellent service and a very positive buying experience. Highly recommended.

2026年5月29日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi there,

We're so pleased to hear about your excellent experience and that our team member's knowledge and passion helped you choose the perfect TV. Thank you for your wonderful feedback!

Kind Regards,
Kevin

5つ星のうち5の評価

Quick and efficient

The lads were quick and efficient. They called me in the morning to let me know what time they would be there and they didn't let me down. They were very careful delivering the furniture upstairs.

2026年5月27日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Suzanne,

We appreciate you sharing your feedback. We're happy to hear our team was quick and efficient, called you with an estimated time, and handled the furniture with care.

Kind Regards,
Conor

5つ星のうち5の評価

I love Harvey Norman

I love Harvey Norman — the team there is always in a great mood and willing to help with absolutely everything.

2026年5月20日
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Luiz,

We're so glad to hear you love our store and that our team is always helpful and in a great mood. Thank you for your kind words!

Kind Regards,
Kevin

5つ星のうち5の評価

Very nice and friendly guys

Very nice and friendly guys. All stuff delivered on time no hassle

2026年5月22日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Matthew,

We are so happy to hear our team was nice and friendly, delivering everything on time without hassle.

Kind Regards,
James

5つ星のうち5の評価

I had great support from a staff member…

I had great support from a staff member called Jill's today he helped me with information to update my security systems.

2026年5月22日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi there,

We're so happy to hear our team provided excellent support with your security system updates. We appreciate your kind words!

Kind Regards,
James

5つ星のうち5の評価

Got an LG TV

Got an LG TV. Jake did everything he could to make me comfortable, inform me about all TVs I was interested in and get me the best deal possible. I am definitely coming back again.

2026年5月22日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Sharans,

We're so happy to hear about your excellent experience with us! We appreciate your kind words and look forward to your next visit.

Kind Regards,
James

5つ星のうち5の評価

Large furniture.

Excellent service on time and very pleasant and friendly delivery crew.

2026年5月18日
自発的なレビュー
Harvey Norman Ireland - Fonthill ロゴ

Harvey Norman Ireland - Fonthill からの回答

Hi Doris,

We are so happy to hear you received excellent service and a pleasant delivery.

Kind Regards,
Kevin

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