Harvey Norman Ireland - Galway レビュー 

739
TrustScore 5段階評価の4.5

4.3

Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I recently purchased a "Ortho cool king mattress" from Harvey Norman galway and was assisted by Maria. Despite my challenging needs—I have a broken coccyx and required a mattress with low motion trans... もっと見る

5つ星のうち5の評価

Winny was a very knowledgeable and patient salesman. He spent time with me exploring the best option for with in fitness trackers. I felt heard by him and was able to choose the perfect product withou... もっと見る

企業が回答しました

5つ星のうち5の評価

Raviraj was extremely helpful and patient in providing the transfer of data service, He is such a nice guy. He made the process easy and it was well worth the extra money to have him set up my new lap... もっと見る

企業が回答しました

5つ星のうち5の評価

I was helped by Teddy, he was super helpful with assisting me in looking into an Oura ring! He owned one himself and allowed me to get a feel for the ring and showed me how the App worked also. 10/10... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 携帯電話販売店
  4. パソコンと周辺機器の店
  5. 日用品店
  6. 洗濯機・衣類乾燥機専門店

Harvey Norman Ireland - Galway について

当該企業による記述

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

当該企業による記述

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

連絡先

  • Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, アイルランド

  • 091 332000

4.3

優良

TrustScore 5段階評価の4.5

739件のレビュー

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.3

すべてのレビュー

(739)

過去12か月のレビュー数: 9,063

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Smegging brilliant!

I ordered what I wanted online, called into the store the following day, showed the customer service desk my order email and a couple of minutes later, I had my gizmo. Quick and easy!

2026年1月26日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi David,

We're happy to hear that ordering online and picking up your gizmo in store was quick and easy! We appreciate you taking the time to share your positive experience with us.

Kind Regards,
Kevin

5つ星のうち5の評価

Delivery was punctual and staff were…

Delivery was punctual and staff were very pleasant to deal with

2026年1月30日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Maura,

We appreciate you sharing your feedback and are so happy to hear that you were pleased with our punctual delivery and pleasant staff!

Kind Regards,
Kevin

5つ星のうち5の評価

Hp ink 305

All very good

2026年1月24日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Raf,

Thank you for taking the time to leave this review we are delighted to hear you are happy with your product.

Kind Regards,
Kevin

5つ星のうち2の評価

Despite putting in a delivery address…

Despite putting in a delivery address and contact number for delivery on the order, I kept getting texts and calls re the delivery being delivered to the wrong address. Had to ring a couple of times to update and they still called me when delivering! Seems doesn’t matter if you put delivery address and contact details they just revert to billing details! Also didn’t deliver in the time window they said they would

2026年1月28日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Sandra,

We're sorry to hear about your delivery experience. If we can assist you further, please email our customer support team the details at customer@support.harveynorman.ie so the team can look into this further.

Kind Regards,
James

5つ星のうち1の評価

I was brought a microwave and l am on 7…

I was brought a microwave and l am on 7 months pregnant, when I came to pick it up. Then I asked3staffs to help me they told me they are busy with something then standing in front of the computer. Because they said you have to wait who sold you it, let her help you. It is happened in Galway Harvey Norman.

2026年1月24日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Jiuxing,

We're very sorry to hear about the experience you had in our Galway store. We regret that our staff couldn't assist you with your microwave collection. Please email the details to our customer support team as they will be able to look into this further customer@support.harveynorman.ie Thank you for your feedback.

Kind Regards,
Kevin

5つ星のうち5の評価

Sales assistant was very helpful and…

Sales assistant was very helpful and knew his area well. Delivery was well within timeframe provided, and the guys were very efficient (assembly needed)

2026年1月24日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi there,

We appreciate you sharing your experience. We're happy to hear that our sales assistant was helpful and that the delivery was on time and efficient with assembly. Thanks for your feedback.

Kind Regards,
Kevin

5つ星のうち5の評価

Mike Philbin was a truly experienced…

Mike Philbin was a truly experienced and consummate professional at installing the new fridge into a built-in kitchen which had held a slightly different fridge (from 2007!) He had to make some adjustments which weren’t easy, but stayed calm and figured things out with no fuss. A true delight to have a gentleman like him and Chris, his assistant, here to do the job.

2026年1月14日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Lynn,

We're happy to hear that the installation went smoothly. We appreciate you acknowledging the installer's experience and calm demeanor while working through the adjustments needed for your new fridge. Thank you for your positive feedback!

Kind Regards,
Kevin

5つ星のうち5の評価

Very professional job from Charles &…

Very professional job from Charles & Larry. Good communication, very friendly and got the job done quickly with no fuss. I’d recommend the lads to anyone, very happy customer.

2026年1月24日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi James,

We appreciate you taking the time to share your feedback. We're happy to hear that you were pleased with the team's communication, friendliness, and efficiency.

Kind Regards,
Kevin

5つ星のうち5の評価

Love Teck

I went into the LoveTeck section of the Knocknacarra store this morning. I needed my phone changed, media/contacts/etc.

The staff in the area were so capable, knowledgeable and understanding without being patronising of my oap, tech-phobic self.
The whole process took about an hour and was exactly what I needed.

Delighted by the service and experiences.

2026年1月24日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Mike,

We're happy to hear that the staff in our store were so helpful and understanding when transferring your phone data. We appreciate you taking the time to share your positive experience.

Kind Regards,
James

5つ星のうち3の評価

Shopping experience is great

Shopping experience is great, have a great staff which know the products. Other thing is when you pick delivery by courier, definitely will not use this option in the future.
Why? My parcel was damaged during their transport, yet dpd have a bloody chick to deliver it to me and ask do I accept it. Returned to sender and get refunded.
Other than that particular episode, you can find great deals in the shop.

2026年1月19日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Krzysztof,

We appreciate your feedback. We're glad you enjoyed our staff and deals in-store. We're sorry to hear about the damage during courier delivery. We'll investigate this to improve our delivery process. Thanks for bringing this to our attention.

Kind Regards,
James

5つ星のうち5の評価

Fast and convenient delivery

Fast and convenient delivery

2026年1月19日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Vinod,

We're happy to hear that you found our delivery fast and convenient. Thank you for your positive feedback; it means a lot to us.

Kind Regards,
James

5つ星のうち5の評価

Excellent team and information

2026年1月23日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Kathy,

We appreciate you taking the time to share your feedback. We are so glad to hear you received excellent information from our team.

Kind Regards,
James

5つ星のうち5の評価

Came on time and really helpful

Came on time and really helpful. Everything done as promised

2026年1月22日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Mary,

We appreciate you sharing your positive experience. We're so happy everything was completed as promised and that our service was helpful and punctual.

Kind Regards,
James

5つ星のうち1の評価

Went to Galway store to collect product…

Went to Galway store to collect product and had to wait 20 mins for the cashier to find someone to go to backroom and collect the order despite it being ready to collect form previous day!

2026年1月21日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Mairead,

We appreciate your feedback and apologize for the delay you experienced collecting your order. We're addressing this with our team to improve our collection process.

Kind Regards,
Kevin

5つ星のうち5の評価

Easy straight forward on line

Easy straight forward on line

2026年1月15日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Martina,

We're glad you found our online process straightforward and easy to use. Thank you for your positive feedback!

Kind Regards,
Kevin

5つ星のうち3の評価

Perfect product, service - could do better

I absolutely love my new headphones!
I met one advisor when looking at Apple Airpods who was extremely knowledgable, but when I looked at other versions, I was less impressed. I didn't feel confident in the information I was being given and felt I was being steered towards a more expensive brand. I decided to do my own research and landed upon the Sony WF-1000XM5 Wireless Noise Cancelling Earbuds, which I can 100% recommend.
I purchased online, but didn't receive my notification to pick up my order until I followed up on it 10 days later.

2026年1月12日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Sinead,

We appreciate your feedback and are glad you love your new headphones. We are sorry to hear that the information you received in-store and the order notification process did not meet expectations. We'll review our processes to improve our customer experience for the future.

Kind Regards,
James

5つ星のうち4の評価

There was a confusion regarding online…

There was a confusion regarding online order purchase... Ordered for discounted price and after that got mail mentioning not in stock has to wait or can order another product for same price...
Happened before during black friday sale on a 1 TB ps5 slim version which i refunded the amount after waiting 1 week after the salea team cant assure when they can deliver proclduct..
This time i got the product 1 prurchased online after 1 week...

2026年1月12日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi Ivin,

We regret the confusion regarding your online order and the stock availability issues you experienced previously. We appreciate you sharing your feedback and we'll review our processes to prevent similar situations. Thank you for your patience.

Kind Regards,
James

5つ星のうち5の評価

Great

Great job guys

2026年1月9日
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi there,

Thank you for taking the time to leave this review we are delighted to hear of your experience.

Kind Regards,
Kevin

5つ星のうち5の評価

Excellent experience

Our deliver driver (I can't remember his first name but his surname was Folan) was lovely, polite and super efficient. Only issue I had was with my order and the delivery date. I called the Galway store to check stock before I placed my order, I was told that it was in stock and that I should receive it on the 14th January so I placed my order. But then I got an email saying that my delivery was delayed by 3 weeks so I called the Galway store and was chatting to Dylan. He looked into it for me and apologised and said that no my fridge was there and would be delivered on the 14th January and it was.

2026年1月14日
自発的なレビュー
Harvey Norman Ireland - Galway ロゴ

Harvey Norman Ireland - Galway からの回答

Hi there,

We're happy to hear that our delivery driver was so efficient and polite! We appreciate you bringing the delivery date issue to our attention. We're glad everything was sorted out and your fridge was delivered on time. Thank you for your feedback.

Kind Regards,
Kevin

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