Harvey Norman Ireland - Naas レビュー 

759
TrustScore 5段階評価の4.5

4.5

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... もっと見る

企業が回答しました

5つ星のうち5の評価

We bought several electrical items in Harvey Norman , Naas recently. A young man called Gregg helped us. To say he was the most helpful, courteous assistant!. He answered every question we had, nothin... もっと見る

企業が回答しました

5つ星のうち5の評価

David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... もっと見る

企業が回答しました

5つ星のうち1の評価

The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 携帯電話販売店
  4. パソコンと周辺機器の店
  5. 日用品店
  6. 洗濯機・衣類乾燥機専門店

Harvey Norman Ireland - Naas について

当該企業による記述

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

当該企業による記述

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

連絡先

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, アイルランド

  • 045 907700

4.5

優良

TrustScore 5段階評価の4.5

759件のレビュー

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4つ星
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顧客にレビューを依頼しています

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4.5

すべてのレビュー

(759)

過去12か月のレビュー数: 9,036

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really pleasant and very efficient.

Really pleasant and very efficient.

2026年3月23日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Vanessa,

We appreciate you sharing your experience with us. We are so happy to learn that you found our services pleasant and efficient!

Kind Regards,
Kevin

5つ星のうち5の評価

Lads who delivered could not do enough…

Lads who delivered could not do enough for us ..Excellent workers

2026年3月19日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Oliver,

We're happy to hear that the delivery team went above and beyond. Thank you for acknowledging their excellent work; we appreciate your feedback!

Kind Regards,
Kevin

5つ星のうち4の評価

Fast dispatch

The product i ordered was packed and dispatched very quickly, the next day and i do appreciate that.

2026年3月13日
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Desmond,

We appreciate you sharing your feedback and we're happy to hear that the product was packed and dispatched to you very quickly the next day!

Kind Regards,
Kevin

5つ星のうち5の評価

Lovely staff ❤

Lovely staff, super helpful and kind, my daughter loves the balloons ❤ Lots of quality items. Top notch!

2026年3月2日
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Pedro,

We're happy to hear that our staff was helpful and kind! It's great your daughter loves the balloons and that you found quality items. Thanks for your top-notch feedback!

Kind Regards,
Kevin

5つ星のうち5の評価

Ben and Ivor were very friendly and…

Ben and Ivor were very friendly and helpful.

2026年3月16日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Sinead,

We appreciate you sharing your experience with us. We're so glad to hear about the friendly and helpful service you received.

Kind Regards,
James

5つ星のうち5の評価

The customer service has been excellent…

The customer service has been excellent from the moment I booked the delivery. Neil, Stephen, and Dave—who returned to complete the washing machine installation—were fantastic. They coordinated everything smoothly and genuinely helped me throughout the process. Prices may vary between shops, but experiences like this truly make the difference when deciding where to shop again.

2026年3月16日
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Carolina,

We appreciate you sharing your experience. We're happy to hear that you received excellent customer service and that the team were able to help you throughout the entire process.

Kind Regards,
James

5つ星のうち5の評価

The furniture was the perfect size for…

The furniture was the perfect size for what I wanted

2026年3月6日
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi David,

We're happy to hear that our furniture met your needs perfectly. Thank you for sharing your positive experience with us!

Kind Regards,
Kevin

5つ星のうち5の評価

Very pleased !

Very nice yo deal with and fast services 👌

2026年3月12日
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Suciu,

We appreciate you taking the time to leave this review. We're delighted you were happy with the service you received.

Kind Regards,
James

5つ星のうち5の評価

Realiable and efficient

Realiable and efficient, on time and in the time frane promised for delivery, thank you.

Always a pleasure dealing with the staff in naas store, worth the drive.

2026年3月3日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Angel,

We appreciate you taking the time to share your feedback. We're happy to hear that you find our delivery service reliable and efficient and that you enjoy dealing with our staff.

Kind Regards,
James

5つ星のうち5の評価

Thomas is the best!

We have recently had a dishwasher delivered and installed, as well as an American fridge freezer delivered. Lucky for us, Thomas was assigned on both occasions which meant we (and our dog) were met with the friendliest interaction and best service. Our home and new products were treated with the greatest of care. Thomas gave us all the relevant info needed in relation to our appliances and support and we are super happy. Delivery was also really fast. Thank you Thomas and Team!

2026年3月11日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Melissa,

We're happy to hear that you had a positive delivery and installation experience with your new appliances. We appreciate your kind words regarding the team's friendly interaction, care, and helpfulness. Thank you for your feedback!

Kind Regards,
James

5つ星のうち3の評価

Had to wait a very long time to get…

Had to wait a very long time to get west I ordered online

2026年3月4日
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi David,

We regret that your online order took longer than expected. We'll review our processes to improve our service. Thanks for your feedback.

Many thanks,
Katie.

5つ星のうち5の評価

Excellent service

Excellent communication, arrived earlier than expected, put the new dryer in the kitchen where we wanted it, played with the dog, and took the old dryer away. checked all the paperwork to make sure all was good. Very polite and courteous

2026年3月7日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Graham,

We're happy to hear that you received excellent communication and an early delivery! It's great to know the new dryer was placed where you wanted it and the old one was taken away. Thank you for your positive feedback regarding our team's polite and courteous service.

Many thanks,
Katie.

5つ星のうち5の評価

Were good and on time

2026年3月3日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi there,

We appreciate you taking the time to share your positive experience; we are so happy to hear that our service was punctual and satisfactory.

Kind Regards,
James

5つ星のうち1の評価

Waiting 3 Months on my Oven

I ordered and paid for an oven in December and received notification that due to issues in the warehouse, there would be a 14 day delay. The reason I ordered an oven was because the previous one no longer worked. So, I waited through 14 days and after not getting any further updates, I contacted them to ask for an update. I received a reply that the item was still out of stock, this was the first time I’d been notified that the item was out of stock and they would contact me when it was back in stock. Had I been informed it was out of stock when I ordered, I would have ordered a different one or gone to another retailer. Last week I received notice that my oven would be delivered this week. The delivery went smoothly, but I’m still not happy waiting almost 3 months on my oven with no contact that wasn’t initiated by me, bar the initial message of a 14 day delay.

2025年12月22日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi there,

We regret to hear about the issues you experienced with your oven order. We apologise for the delay and lack of communication regarding the stock availability. We'll review our processes with the relevant teams to prevent similar situations. Thank you for bringing this to our attention.

Kind Regards,
James

5つ星のうち5の評価

The delivery team were very punctual …

The delivery team were very punctual efficient and friendly.

Thanks so much

2026年3月3日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi there,

We appreciate you taking the time to share your feedback. We're so glad to hear that our delivery team was punctual, efficient, and friendly!

Kind Regards,
James

5つ星のうち5の評価
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi there,

We're happy to hear that you found our service smooth and efficient. Thank you for your positive feedback; we appreciate it.

Kind Regards,
Kevin

5つ星のうち1の評価

Buyer Beware

Very negative experience in the Naas store

Had to return an expensive Coffee Machine 3 Months old.Naas store Manager was very rude and insisted it would have to be sent off to be assessed for 'customer misuse'. I tried to discuss my Consumer Protection rights and was told that my rights did not outweigh theirs !

A complaint has been made and is being dealt with internally apparently. If there is a manufacturing fault with the product the matter can be resolved ? Go figure

Purchase with this company at your own risk because you will be put through the ringer if anything goes wrong with it. So now I'm stuck without a machine until they can see if I broke it myself ! If surprise surprise this is what they determine, I will have to pursue this further by other means for redress.

Buy from somewhere else where you might receive better customer service and the presumption of honesty. If you bring a product back that stopped working after 3 months, then it's not fit for purpose.

2026年2月27日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Lisa C,

We appreciate you bringing this to our attention. We're sorry your experience at the Naas store fell short of expectations regarding the coffee machine return. We aim to treat all customers fairly and respectfully. We're looking into the matter to ensure a better resolution. Thank you for your patience.

Kind Regards,
Kevin

5つ星のうち5の評価

Very efficient service from 2 polite…

Very efficient service from 2 polite customer service staff members.

2026年2月24日
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Veronica,

We appreciate you sharing your feedback. We are so happy to hear you received efficient service from our polite staff!

Kind Regards,
Kevin

5つ星のうち5の評価

We bought Fridge Freezer

We bought Fridge Freezer, Washing Machine and Tumble Dryer in Harvey Norman Naas on the 21st of Feb. 2026. Damien is very helpful. He showed us few different options and was very patient and answered my questions. It became easy to pick what is best appliance for our house. The fridge and freezer was delivered in the morning by 2 lovely guys. But unfortunately, I was disappointed with the guy who delivered and installed the washing machine. He was rude ( i seldom use the word because i very seldom come accross such people). First he was not happy when i asked him to use our sidegate and backdoor because its a double door whereas the front maybe difficult because we have stuff in the corridor as we just move in. He was swearing under his breath which i can hear. We were trying to help him move the appliance and he was rude pointing us not to and brushed us off. So we left him, after he installed the washing machine he just left the tumble dryer by the door just like that. I understand he may not be directly employed by Harvey Norman but he represents them and i paid for installation so at least courtesy is expected.

2026年2月25日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Lydia,

We appreciate your feedback and are happy to hear that you found our staff member helpful and that you were pleased with the fridge and freezer. We're sorry you experienced issues with the washing machine installation. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into? Thank you for bringing this to our attention.

Kind Regards,
James

5つ星のうち5の評価

The customer services and home…

The customer services and home deliveries is the best, cause I can buy brands from anywhere but the good guidance is important done by customer representatives.

2026年2月15日
自発的なレビュー
Harvey Norman Ireland - Naas ロゴ

Harvey Norman Ireland - Naas からの回答

Hi Meera,

We're glad you enjoyed your experience with our customer service and home deliveries. It's great to know the guidance from our representatives was helpful. Thank you for your positive feedback!

Kind Regards,
James

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