Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We bought several electrical items in Harvey Norman , Naas recently. A young man called Gregg helped us. To say he was the most helpful, courteous assistant!. He answered every question we had, nothin... もっと見る
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David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... もっと見る
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The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... もっと見る
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企業情報
Harvey Norman Ireland - Naas について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, アイルランド
- 045 907700
4.5
優良
760件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly quick service
Purchased Tv online which was ready very quick and easily done online.
Met person at the back storage area in Naas and was very friendly and quick with getting my order
2026年2月22日
Harvey Norman Ireland - Naas からの回答
Hi Mark,
We appreciate you sharing your feedback. We're happy to hear that purchasing your TV online was quick and easy, and that our staff was friendly and efficient when collecting your order.
Kind Regards,
James
great customer service
I ordered a PC for click and collect at the nearest location to me, the website said it was out of stock in that location which was fine! I placed the order and within 15 minutes a HN employee rang me to confirm that i was aware there would be a delay in getting the PC delivered to the store.
2026年2月18日
Harvey Norman Ireland - Naas からの回答
Hi Bobbie,
We appreciate you taking the time to share your experience. We're glad to hear that our team promptly contacted you regarding the delivery timeframe for your PC. Thank you for your order!
Many thanks,
Katie.
Escooter
Ordered a escooter online previous day was sent a email ready to collect the next day went to Harvey Norman Store Naas Co Kildare and I gave a reply I was on my way to the click and collect point and was sent a message item would be delivered in 15 minutes after over a half hour of waiting and went to customer service and made a query about order I was sent to 3 different sections and eventually found the correct section staff had no clue about click and collect after talking with them and was then given the product no apology no help with carrying the escooter out it was heavy after this experience wouldn't be ordering again from Harvey Norman shocking service
2026年2月21日
Harvey Norman Ireland - Naas からの回答
Hi Francis,
We appreciate you taking the time to share your experience. We're sorry to hear about the difficulties you faced with your click and collect order. The issues you encountered with communication, locating your order, and the lack of assistance are not the standards we aim to provide. We'll address this internally to improve our service.
Many thanks,
Katie.
We normally buy in store but this time…
We normally buy in store but this time we ordered online and for delivery to car . I ticked all the relevant boxes.Notified HN when we arrived at the nominated spot but after 35 mins waiting ( with no call to say theres a delay etc )we decided to go in and pick it up ourselves. So wont be booking delivery to car again.
2026年2月15日
Harvey Norman Ireland - Naas からの回答
Hi Kieran,
We appreciate you taking the time to share your experience. We're sorry your delivery to car order didn't go as smoothly as it should have, and for the delay you experienced. We'll review what happened to improve our service.
Many thanks,
Katie.
Harvey Norman Ireland - Naas からの回答
Hi Mluleki,
We appreciate you sharing your feedback. We are so happy to hear you were pleased with the fast delivery, great communication, and great service!
Kind Regards,
James
Really effficient
Really effficient, quick delivery. The delivery driver was very helpful too.
2026年2月9日
Harvey Norman Ireland - Naas からの回答
Hi Claire,
We appreciate you taking the time to share your feedback. We're so happy to hear about the efficient delivery and helpful driver!
Kind Regards,
Kevin
Lovely staff and very friendly and…
Lovely staff and very friendly and helpful. Couldn't have been nicer with the delivery instructions and the flexibility is fantastic.
2026年2月12日
Harvey Norman Ireland - Naas からの回答
Hi Tara,
We appreciate you sharing your experience! We're happy to hear that our staff was friendly and helpful and that you were pleased with our delivery flexibility and instructions.
Kind Regards,
Kevin
Harvey Norman Ireland - Naas からの回答
Hi Krystian,
We are happy to hear you had a positive experience with us. Thank you for your feedback!
Kind Regards,
James
I am a long time customer and over the…
I am a long time customer and over the years I have purchase many items from large items such as kitchen equipment to computer cables. Staff have always been very helpful and I am very happy with prices of the many purchases bought in my local store in Naas.
This time I bought a Canon Printer at a great price, very happy.
2026年2月6日
Harvey Norman Ireland - Naas からの回答
Hi James,
We're happy to hear that you've consistently had positive experiences with our staff and prices over the years. We're so glad you're pleased with your new Canon printer and appreciate your continued patronage at our Naas store. Thanks for your feedback!
Kind Regards,
Kevin
Harvey Norman Ireland - Naas からの回答
Hi Ena,
We regret to learn about the 4 weeks delay and any inconvenience caused. We appreciate your feedback and we'll investigate this issue.
Kind Regards,
Kevin
Excellent service
Great product very efficient delivery and service. My first time to purchase from Harvey Norman website. Delighted with product and great price.
2026年2月1日
Harvey Norman Ireland - Naas からの回答
Hi Colette,
We're happy to hear that you are delighted with your first purchase on our website, the product, and the efficient delivery. Thank you for your positive feedback!
Kind Regards,
Kevin
had to chase them after paying over…
had to chase them after paying over 6000 euro for appliances, really bad for calling back with delivery dates
2025年6月15日
Harvey Norman Ireland - Naas からの回答
Hi Billy,
We regret to hear about the experience that you had when following up on your appliance delivery. If you could please email our customer support team the details at "customer@support.harveynorman.ie", they will be able to look into this for you. Thank you for bringing this to our attention.
Kind Regards,
James
Easy to order from your web page
Easy to order from your web page. Fast delivery, very prompt. Very happy with my purchase.
2026年1月31日
Harvey Norman Ireland - Naas からの回答
Hi Gwen,
We're happy you found our webpage easy to use and that you received your order quickly. We appreciate your positive feedback and are glad you're happy!
Kind Regards,
James
excellent experience on the website
excellent experience on the website, product description very detailed, easy to buy, quick response! GREAT
2026年2月1日
Harvey Norman Ireland - Naas からの回答
Hi Francine,
We're delighted you had such a great experience on our website. It's wonderful to hear that you found the product descriptions detailed and the response quick!
Kind Regards,
James
Great customer service
Had an issue with initial delivery.. Was quickly resolved without any issues
2026年2月5日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Colm,
We appreciate you bringing the delivery issue to our attention. We are happy to hear that everything was quickly resolved for you. Thank you!
Kind Regards,
James
Harvey Norman Ireland - Naas からの回答
Hi Terry,
We appreciate you sharing your positive experience! We are so glad the team was fast and pleasant to work with for you.
Kind Regards,
James
Delivery 1 good guy 1 bad guy
There were 2 guys that delivered our furniture one was so lovely. Tall guy really nice. The other chap not sure of his name but had ginger hair. He was so rude. He was annoyed with Harvey Norman in Naas as they charged us for removal of five seater when in fact he said it’s a 6 seater again not our fault. I’m sure if he contacted HN they would have sorted it but he was so rude and cursing constantly. I understand he probably having a bad day and annoyed with HN in Naas but wasn’t our fault and he was so unprofessional. The other chap was amazing. He was lovely and apologised for his colleagues rude behaviour. The girl in HN that dealt with us Diane was amazing and would highly recommend her. She went over and above for us.
2026年2月5日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Nicola,
We appreciate you sharing your delivery experience. We're sorry one of our team members was unprofessional during the delivery. We're glad the other delivery team member acted kindly and that you were pleased with the service you received from our team member in-store. We'll address your concerns internally with the relevant teams
Kind Regards,
James
Harvey Norman Ireland - Naas からの回答
Hi Patrycja,
We appreciate you taking the time to share your feedback. We are so glad that you found our prices and service to be of a high standard.
Kind Regards,
Kevin
Harvey Norman Ireland - Naas からの回答
Hi Imelda,
We appreciate you sharing your experience. We're so glad to hear that you received helpful service from our staff.
Kind Regards,
Kevin
The delivery guy kept to time and was…
The delivery guy kept to time and was also quick with the installation. He was courteous too.
2026年1月27日
自発的なレビュー
Harvey Norman Ireland - Naas からの回答
Hi Eric,
We appreciate you sharing your feedback. We're so happy to hear that our delivery team was on time, quick with the installation, and courteous!
Kind Regards,
Kevin
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