Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... もっと見る
企業が回答しました
所在地
所在地を変更Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycl... もっと見る
企業が回答しました
Delivery and assembly We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, frie... もっと見る
企業が回答しました
They two gents who came and delivered my furniture were so nice chatting and very helpful Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Rathfarnham について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, アイルランド
- 01 4916300
4.4
優良
601件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy shopping experience every time at Harvey Norman
Love to shop at Harvey norman as the staff are very friendly and helpful and deliveries come on time.Always a happy experience.
2025年12月31日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Geraldine,
We appreciate you taking the time to leave this review. We are so glad to hear that you find our staff friendly and helpful and that deliveries are on time.
Many thanks,
Katie.
Jordan was very helpful when it came to…
Jordan was very helpful when it came to purchasing my iPad and Apple Pencil. Happy and willing to help
2025年12月26日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Shauna,
We're happy to hear that you had a positive experience during your recent purchase. We appreciate you taking the time to share your feedback; it means a lot to us.
Many thanks,
Katie.
Fast and efficient delivery
Fast and efficient delivery. However. I did not get the promised phonecall 15 minutes in advance.
2026年1月2日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Ray,
We appreciate your feedback and are glad the delivery was fast. We're sorry the call wasn't made and will look into it to improve our service.
Kind Regards,
Kevin
Very efficient click and collect
Very efficient click and collect. Received an email to devise my item was ready. No queues to stand in just collected.
2025年12月28日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Etain,
We're happy to hear that our click and collect service was efficient for you. It's great to know you received timely updates and enjoyed a seamless collection experience. Thank you for your feedback.
Kind Regards,
James
staff got me sorted even thou shop was closing
staff got me sorted even thou shop was closing , online pickup with late order entry
2025年12月28日
Harvey Norman Ireland - Rathfarnham からの回答
Hi there,
We're happy to hear that our staff assisted you with your order pickup, even near closing time. We appreciate your positive feedback and your order!
Kind Regards,
James
Delivered within days of ordering.
Delivered within days of ordering.
I requested a morning delivery and they were there at 8.30am. Nice delivery guys, friendly and really quick!
2026年1月2日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi there,
We're happy to hear that you received your order quickly and the delivery was smooth! We appreciate your positive feedback regarding our team's efficiency and friendliness.
Kind Regards,
James
We wanted the packaging removed
We wanted the packaging removed, and was forced to sign the delivery slip.
2026年1月2日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Peter,
We regret the issues surronding the packaging removal with your delivery. We'll review this with the relevant team to improve our service and prevent future incidences of this.
Kind Regards,
James
My latest purchase in Harvey Norman was…washing machine
My latest purchase in Harvey Norman was a samsung washing machine but I was unable to register it for 5 year guaranteed.i went back up to store and I can honestly say I met the nicest most helpful lad i have ever met and he went out of his way to help me
2025年12月23日
Harvey Norman Ireland - Rathfarnham からの回答
Hi June,
We're happy to hear that you had such a positive experience in our store. We appreciate you bringing the warranty registration query to our attention, and we're so glad our team member was able to assist you in such a helpful way. Thanks for your feedback.
Kind Regards,
James
Ordered headphones online
Ordered headphones online. Email received detailing clear instructions. Collected headphones at designated store, no fuss, no delay, all great!
2025年12月31日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Ciara,
We're happy to hear that the online order and collection process was smooth and efficient! Thank you for your positive feedback; we appreciate you taking the time to share your experience.
Kind Regards,
James
Harvey Norman Ireland - Rathfarnham からの回答
Hi Owen,
We appreciate you taking the time to share your feedback. We're glad you were kept informed and things went smoothly.
Kind Regards,
James
Excellent Customer Service. Well Done Harvey Norman.
Could not be happier with the service provided by Harvey Norman.
Very efficient, honest and polite from when the order was submitted, confirmed to delivery.
Would have no hesitation in bringing my custom to Harvey Norman again.
2025年12月28日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Seamus,
We appreciate you sharing your positive experience. We're happy to hear that you were pleased with our efficient, honest, and polite service from order to delivery. We look forward to serving you again.
Kind Regards,
James
Very quick and friendly staff.
2025年12月27日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Rani,
We are happy to hear that our staff was quick and friendly. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
James
Great experience
Great experience. The guy at Click and Collect was very professional indeed. I was looking lost, he asked me the details and was out with my order in no time. He also addressed me by first name and wished me a good day
2025年12月27日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Mr McCabe,
We're glad you enjoyed your experience. It's great to hear that our colleague offered professional and efficient assistance during your Click and Collect visit. We appreciate you taking the time to share your positive feedback.
Kind Regards,
Kevin
Still haven’t received my order
Still haven’t received my order, I was expecting it yesterday but your delivery partner failed to do so. Upon calling them, they were not answering calls, and I was redirected to customer service after trying for 20 times. Frustrating experience overall. And, I don’t know now when they will deliver.
2025年12月31日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Tanmay,
We regret that your order has not arrived. We're sorry our delivery partner was unreachable, and you had difficulty contacting customer service. Please email our customer support team at customer@support.harveynorman.ie as they will be able to look into this for you.
Kind Regards,
Kevin
On time and great service
2025年12月11日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Paul,
We appreciate you sharing your positive experience with us! We are so glad to hear you received great service and on time delivery.
Kind Regards,
Kevin
Great customer experience
Great customer experience. I bought a TV on Stephens Day sale. I received a phone call shortly after from a sales agent named Anderson arranging a date for the delivery. Anderson was fantastic, he was really nice on the call and sorted everything out well. TV was delivered today and the couriers were excellent, they brought it up to my apartment. Price was good too. Very happy with everything
2025年12月26日
Harvey Norman Ireland - Rathfarnham からの回答
Hi David,
We're happy to hear that you had a great experience with your TV purchase and delivery. It's great to know that the sales agent was helpful and the couriers were excellent. We appreciate your positive feedback!
Kind Regards,
Kevin
Excellent service
Delivery on time. The 2 men knew what they were doing and were very friendly
2025年12月29日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Roie,
We appreciate you sharing your feedback. We're so happy to hear that your delivery was on time and that our team was friendly and efficient!
Many thanks,
Katie.
Harvey Norman Ireland - Rathfarnham からの回答
Hi Noemi,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Very easy to pick up at the click &…
Very easy to pick up at the click & collect counter, staff are excellent
2025年12月27日
Harvey Norman Ireland - Rathfarnham からの回答
Hi there,
We appreciate you taking the time to leave us this review. We are so happy to hear that our staff were excellent and your pick up was easy!
Kind Regards,
Kevin
Item ordered was as described and…
Item ordered was as described and arrived in time for Christmas. Good overall experience. Also bought a landline phone which was just what I needed.
2025年12月20日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Peter,
We're happy to hear that the item you ordered matched the description and arrived promptly for Christmas! We're also glad the landline phone met your needs. Thanks for your positive feedback.
Kind Regards,
Kevin
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