Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... もっと見る
企業が回答しました
所在地
所在地を変更Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycl... もっと見る
企業が回答しました
Delivery and assembly We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, frie... もっと見る
企業が回答しました
They two gents who came and delivered my furniture were so nice chatting and very helpful Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Rathfarnham について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, アイルランド
- 01 4916300
4.4
優良
601件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was looking for a Dvd plainer
I was looking for a Dvd plainer, just got on the website put in what I was looking, picked the item, paid for it and in less than a week it was delivered,
Simple and easy.
2026年4月8日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Philip,
We're happy to hear that you found exactly what you were looking for on our website and that the ordering and delivery process was simple and easy. Thank you for your positive feedback!
Many thanks,
Katie.
Great service
Great service. Pick up collect worked perfectly in Rathfarnham branch. Got new honor 8 lite phone sorted in a couple of hours from order on website to collecting actual phone.
And suberb customer service from both staff I dealt to also set up new sim free virgin plan.
Very happy customer
2026年4月10日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Dermot,
We're happy to hear that you had a great experience with our pick-up service at the Rathfarnham branch. We're glad our team could efficiently sort your new phone and plan. Thank you for your positive feedback!
Many thanks,
Katie.
Harvey Norman Ireland - Rathfarnham からの回答
Hi Noel,
Thank you for sharing your feedback. We're happy to hear that you received your order in a timely manner!
Kind Regards,
James
I just bought 1 gamer mouse for my…
I just bought 1 gamer mouse for my nephew. We wanna buy new tv in the future so we were just looking those. 1 middle age man (Paul) came to us and he gave many advice for that. We were learned many thing about for new tv-s. He helped us for choose.So very thanks for him. I am sure we'll buy our new tv in this shop soon
2026年4月8日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Zsolt,
We're glad you had such a positive experience! It's great to know that our team member was helpful during your visit and provided useful advice about TVs. We appreciate your feedback and look forward to assisting you with your future TV purchase.
Kind Regards,
James
Harvey Norman Ireland - Rathfarnham からの回答
Hi Maria,
We appreciate your feedback and are so glad you were pleased with our speedy delivery and post-sale service!
Kind Regards,
Kevin
Very quick and profesional.
2026年4月9日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Mariana,
We appreciate you sharing your experience. We are happy you received very quick, professional service. Thank you for your time.
Kind Regards,
James
Brilliant service- ordered and was…
Brilliant service- ordered and was delivered following day
2026年4月1日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Marguerite,
We appreciate your positive feedback! We're so happy to hear that you received your order quickly. Thank you for sharing your experience.
Kind Regards,
James
Guys arrived on time and were very…
Guys arrived on time and were very efficient in assembling the table. I would have no hesitation in recommending Harvey Norman.
2026年4月3日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Katrina,
We appreciate you sharing your experience. We're happy to hear the team was efficient assembling the table and you'd recommend us.
Kind Regards,
James
i love the whole experience
i love the whole experience, the costumer service, the warranty that i needed to use once and the quality of the products they have
2026年3月28日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Virgilio,
We're happy to hear that you enjoyed your experience with our customer service and product quality. We appreciate you sharing your positive feedback and are grateful for your support.
Kind Regards,
Kevin
What a great experience with the…
What a great experience with the Bedding team in Rathfarnham. I was advised by Alan Devlin on replacing a mattress in the final year of its warranty, and I was able to upgrade to a much better quality one.
Although the new mattress was more expensive, they applied the remaining warranty as credit towards it, along with free delivery and disposal of the old mattress. The whole process was seamless, including delivery and installation, with helpful advice on caring for the new mattress.
I really appreciated the excellent customer service from the entire team. 10/10.
2026年4月2日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Andres,
We're happy to hear about your great experience with our Bedding team in Rathfarnham. It's wonderful that you were able to upgrade your mattress and that the process was seamless. We appreciate your recognition of our team's excellent customer service!
Kind Regards,
James
Smooth service and shipment
2026年3月29日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Tafadz,
We appreciate you sharing your experience; we are so happy to hear that our service and shipment were smooth for you.
Kind Regards,
James
Great to deal with
Pleasant and friendly delivery men
Very efficient Highly recommend
2026年4月2日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Noel,
We appreciate you sharing your feedback. We are so happy to hear that our delivery team was pleasant, friendly, and efficient!
Kind Regards,
James
Staff member
Staff member, Mary, was very helpful in the store when the product was not available there.
She suggested ordering online and the delivery was prompt.
2026年3月25日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Brian,
We're happy to hear that a staff member was very helpful in the store when the product was not available. We appreciate you sharing your positive experience with us regarding the prompt delivery.
Many thanks,
Katie.
Bad experience
I went to collect my order, but there was no one available to assist me. I waited at the Click & Collect point for 10 minutes and no one came. I also rang the bell several times.
I spoke with a staff member, and I was told there was nothing they could do and that I would have to keep waiting. Unfortunately, this was not possible for me.
2026年3月28日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Dayane,
We regret that no one was available to assist you with your order collection. We appreciate your patience and are sorry that you had to wait. We'll review what happened to prevent this in the future. Thanks for your feedback.
Many thanks,
Katie.
Five star experience
Delivery on time with good communication beforehand. Delivery staff were pleasant, polite and efficient.
2026年3月31日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Barbara,
We appreciate you sharing your feedback. We're so happy to hear that you received timely delivery with good communication and pleasant, efficient staff!
Kind Regards,
James
Wrong delivery address
Wrong delivery address. Broken foot of couch when it arrived.
2026年3月31日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Jane,
We regret the delivery to the incorrect delivery address and the damage to the couch upon arrival. We'll investigate this with the teams internally to prevent similar incidences. Thank you for bringing this to our attention.
Kind Regards,
James
Simple ordering online and collection…
Simple ordering online and collection service. Purchased laptop and was exactly as expected so all good. Price was higher than available elsewhere but needed a particular spec which was not available elsewhere , so thats the only downside - but no complaints and would recommend
2026年3月26日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Eddie,
We appreciate your feedback and we are happy to hear you were able to find a suitable laptop with the necessary specifications you needed. Thank you for recommending us.
Kind Regards,
James
Eufy video doorbell
Eufy video doorbell. Paid €100 for installation. Didn't connect to wiring. Phoned store and asked for advice. No response. Very poor service.
2026年3月21日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Gerry,
We regret you had a poor experience with the video doorbell and our support. Please email our customer support team the details at customer@support.harveynorman.ie as they will be able to look into this with the relevant team
Kind Regards,
Kevin
The assistant
The assistant, Maria, I met in Nutgrove today was most helpful and very knowledgeable .she was so enthusiastic about her work .she certainly is an asset to Harvey Norman.she was in the electrical section.she also helped me carry my purchases to the car, a nice gesture .Her name is Maria from Alicante .Thank you , Maria
2026年3月25日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
HI Noreen,
We appreciate you sharing your positive experience in our Nutgrove store. We're so glad to hear that you found our team member helpful and knowledgeable, and that they provided excellent service. Thank you for your feedback!
Kind Regards,
Kevin
Terrible communication with customers
Terrible communication with customers, they can be rude and impolite, they cheat by delaying goods for a certain date, I had a terrible phone conversation with a certain Conor for getting information about my order!
NO MORE!!!
NOT RECOMMENDED!!
2026年3月24日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Sergii,
We regret that you experienced poor communication and delays. We take your concerns seriously and will review our processes to improve our service. Thank you for your feedback.
Kind Regards,
Kevin
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