Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... もっと見る
企業が回答しました
所在地
所在地を変更Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycl... もっと見る
企業が回答しました
Delivery and assembly We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, frie... もっと見る
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They two gents who came and delivered my furniture were so nice chatting and very helpful Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Rathfarnham について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, アイルランド
- 01 4916300
4.4
優良
601件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered a brand-new Apple Watch
Ordered a brand-new Apple Watch
Received the unsealed box which was already opened before
Super disappointed, how can that happen?
2026年3月15日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Saad,
We regret to hear that your order arrived unsealed and opened. We will investigate this with the relevant teams who were processing your order to understand how this happened. Thank you for bringing this to our attention.
Kind Regards,
James
Shane and Abhi are a pleasure to do…
Shane and Abhi are a pleasure to do business with very customer focused and very knowledgeable. They helped us set up our phones!
2026年3月21日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Anne,
We're happy to hear about your positive experience with our team members! We appreciate you mentioning their customer focus and knowledge in setting up your phones. Thanks for your feedback!
Kind Regards,
Kevin
Got a two hour delivery slot just…
Got a two hour delivery slot just 20mins late. Effective delivery and collection of stand alone electric induction cooker
2026年3月16日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi M.V. Smith,
We appreciate you sharing your experience. We are glad the delivery and collection of your cooker was effective, even if it was slightly delayed. Thank you for your feedback.
Kind Regards,
Kevin
Harvey Norman Ireland - Rathfarnham からの回答
Hi Emer,
We appreciate you taking the time to share your positive experience with our customer service. We are so glad to hear that it was helpful!
Kind Regards,
James
Harvey Norman Ireland - Rathfarnham からの回答
Hi E Kelly,
We're happy to hear that your pickup was available sooner than you anticipated. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Excellant on line experience
I ordered laptop on Line
From start to finish excellant experience and didnt even have to get out of car
A lovely was on the phone to me and came out to the car which was great for me
2026年3月12日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Janet,
We're happy to hear that you had an excellent experience ordering your laptop online! We're glad our service met your needs and appreciate you taking the time to share your positive feedback.
Kind Regards,
James
I Buy a TV
I Buy a TV with the nicest and professional service. The name of the guy who helped me is Paul. I am very happy with my decision. And this is all because of Paul.
2026年3月15日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Nathan,
We're happy to hear that you had such a positive experience and that our service met your expectations. We appreciate you mentioning the team member who assisted you and your satisfaction with your purchase.
Kind Regards,
James
Joel is a good lad and very attentive
Joel is a good lad and very attentive, we bought Ava sofa bed with him. Smooth transaction, everything was crystal clear.
2026年3月12日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Amal,
We're happy you found your experience purchasing the sofa bed smooth and clear. We appreciate you mentioning how attentive our team member was during your purchase!
Kind Regards,
James
the delivery drivers refused to take…
the delivery drivers refused to take the packaging back
2026年2月27日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Paul,
We appreciate your feedback and we're sorry the packaging wasn't removed. We will review our delivery process. if we can assist you further please email our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Exeptional service from ordering
Exeptional service from ordering to collecting!The lady at the till in Harvey Norman Rathfarnham was super nice and professional.
2026年3月3日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Asta,
We appreciate you taking the time to share your feedback. We're happy to hear that you found the service exceptional from ordering to collection and the staff helpful.
Kind Regards,
Kevin
Speedy reliable service thank you
2026年2月28日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Mandy,
We appreciate you taking the time to leave us feedback. We are so happy to hear you received speedy, reliable service!
Kind Regards,
James
Good service
I have bought a number of items from Harvey Norman over the years. Bedding, electrical, TV and phones. I have always found the staff to be very helpful and polite. I had bought a chair last week, but after bringing it home, I discovered a small tear in the fabric. I emailed the store and within two hours I received a phone call from a very pleasant woman who managed to resolve the issue to my satisfaction.
2026年2月26日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Stephen ,
We're happy to hear that you've consistently had positive experiences with our team. We appreciate you sharing your recent experience and are glad the chair issue was resolved to your satisfaction. Thank you for your feedback.
Kind Regards,
Kevin
One of the best service
One of the best service. Shane easo guided us through. He was really friendly and polite. I am really happy with Shane's and Harvey Norman's service. I would recommend Harvey norman to all my friends.
2026年2月28日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Jisha,
We're happy to hear that you received excellent guidance and friendly, polite service. We appreciate your recommendation and are so glad you're happy with our service.
Kind Regards,
James
Harvey Norman Ireland - Rathfarnham からの回答
Hi Jennifer,
We appreciate you sharing your feedback. We are so happy to hear that your order was delivered promptly and as described.
Kind Regards,
James
Delivery of bed
Arrived early on a Saturday morning which suited me perfectly. There were two men and they worked well together. They were swift and efficient and extremely pleasant.
2026年2月24日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Geraldine,
We're happy to hear that our team's prompt arrival and efficient, pleasant service on Saturday morning suited you well. Thank you for your positive feedback!
Many thanks,
Katie.
Harvey Norman Ireland - Rathfarnham からの回答
Hi Sandra,
We're glad the team provided professional and helpful service with a cheerful attitude! Thanks for your positive feedback.
Many thanks,
Katie.
Harvey Norman Ireland - Rathfarnham からの回答
Hi Anne,
We appreciate your review and are so glad to hear about the knowledge, friendliness, and helpfulness of our staff!
Kind Regards,
James
Great service
Great service! The lads were lovely and quickly got everything into the house and were gone.
2026年2月17日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Ciara,
We're happy to hear that our team provided great service! We appreciate your positive feedback regarding their efficiency and friendliness during the move.
Kind Regards,
Kevin
The product I wanted took a bit longer…
The product I wanted took a bit longer to be available and was given 14 days but only arrived after more than the set date,other than that the product was of a good quality staff were very helpful on my collection.
2026年2月11日
Harvey Norman Ireland - Rathfarnham からの回答
Hi Mbenovandu,
We regret the delay you experienced in receiving your product. We're happy to hear that you found the product quality satisfactory and that our staff were helpful during collection. We appreciate your feedback.
Kind Regards,
Kevin
Friendly guys arrived on schedule and…
Friendly guys arrived on schedule and brought bed to the 3rd Floor apt
2026年2月16日
自発的なレビュー
Harvey Norman Ireland - Rathfarnham からの回答
Hi Suzanne,
We're happy to hear that our team's punctuality and service to your 3rd-floor apartment met your expectations. Thank you for your positive feedback!
Kind Regards,
Kevin
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