Harvey Norman Ireland - Swords レビュー 

1,181
TrustScore 5段階評価の4.5

4.4

Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Dealt with a lovely lady in their store: Airside, Swords. She was exceptionally efficient and polite. Sorry I didn't get her name. When the table was delivered it was done so by two gentlemen, Ryan an... もっと見る

企業が回答しました

5つ星のうち5の評価

Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... もっと見る

企業が回答しました

5つ星のうち5の評価

Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, b... もっと見る

企業が回答しました

5つ星のうち1の評価

Bought a Samsung TV 50” at €799 online only to be told 5 mins after purchasing that the item was not in stock. I requested an immediate refund which has take 7 days to be actioned and now I have been... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 寝室家具店
  3. 携帯電話販売店
  4. パソコンと周辺機器の店
  5. 日用品店
  6. 洗濯機・衣類乾燥機専門店

Harvey Norman Ireland - Swords について

当該企業による記述

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

当該企業による記述

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

連絡先

  • Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, アイルランド

  • 01 8909900

4.4

優良

TrustScore 5段階評価の4.5

1181件のレビュー

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(1,181)

過去12か月のレビュー数: 8,990

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A job well done. Outdoor camera installed.

Kris and Jovan fitted my outdoor security camera. They were so efficient. It was fitted in 15 mins. A job well done.
Thank you so much.

2026年7月27日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Jean,

We're so glad to hear our team provided such efficient service with your security camera installation. We appreciate you sharing your positive experience!

Kind Regards,
Kevin

5つ星のうち5の評価

Great service

Driver gave me a call on the morning of delivery with an ETA. Arrived in the timeframe. Unloaded all items, assembled furniture and took away rubbish. What more could I ask for?

2026年7月25日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi there,

We're so pleased to hear about your excellent delivery experience! It's wonderful that our team provided such a helpful and efficient service, from the ETA call to the assembly and rubbish removal. We truly appreciate your kind words.

Kind Regards,
Victoria

5つ星のうち5の評価

Very good Very happy

Very good Very happy

2026年7月10日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Aaron,

We are so happy to hear that you had such a positive experience! Thank you for sharing your kind feedback with us. We truly appreciate it.

Kind Regards,
Victoria

5つ星のうち5の評価

Incredible service

2 very helpful men delivered my fridge. Discovered it didn’t fit in through my door Told them to leave it outside and I would sort it. Therein lay my mistake! A call to the wonderful Richard in Swords who by some miracle was able to send the fabulous team of Tommy and James who sorted the problem. 15 mins of doors off and doors on and the fridge is in my house. Superstars!

2026年7月24日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Ger,

We're delighted to hear about the excellent service you received! It's wonderful that our team was able to quickly resolve the issue with your fridge delivery. We appreciate you acknowledging their efforts.

Kind Regards,
Victoria

5つ星のうち1の評価

Hey Harvey Norman

Hey Harvey Norman, your Electronics manager in swords refused to price match one of your bricks and mortar competitors today’s. He said you only price match against the major retailers you reference on your website, I think that’s not true, is it?

What happened to Harvey won’t be beaten on price or have you changed your policy?

You’ll see from the mobile number we are loyal customers.

Poor Form Harvey.

Will think twice next time.

2026年7月22日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi John,

We are very sorry to hear about your recent experience regarding our price match policy. We understand your frustration and appreciate you bringing this to our attention. We are looking into this matter to ensure clarity and consistency in our policies.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie

Kind Regards,
Victoria

5つ星のうち3の評価

The staff were quite rude and the…

The staff were quite rude and the customer service could be improved.

2026年7月17日
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Brenda,

We are concerned to hear about your experience with our staff. We are taking steps to improve our customer service.

Kind Regards,
Victoria

5つ星のうち5の評価

Very helpful staff in Harvey Norman

Very helpful staff in Harvey Norman
Delivery excellent service

2026年7月9日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Siobhan,

We are so pleased to hear that our staff was very helpful and that you received excellent delivery service. We appreciate your kind words!

Kind Regards,
Victoria

5つ星のうち1の評価

Delayed delivery

Went to this store on the 08/05/26 to buy an oven, we looked on their page online and chose a bosh oven for around 1000 euro.
The seller in the store said that model would take 1 month or more to be delivered as they didnt have it in stock.

We opted for a 1400 euro bosh oven as we were told by the seller that this would be delivered in 3 weeks.

Now 2 months and a half has passed, no sign of our oven, Harvey Norman has not once contacted us to give any sort of information, after calling the store multiple times, being told they would investigate and call back, never called back.
We were sold something more expensive to be able to receive it faster and yet have not received and got no dates for it to be delivered, thankfully I bought all the other appliances for my house somewhere else, this is the worst shopping experience I had in Ireland so far.

2026年5月8日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Fernando,

Thank you so much for taking the time to lave this review. We are extremely sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie we can have this looked into further.

Many thanks,
Katie.

5つ星のうち5の評価

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had an excellent experience shopping online with Harvey Norman. The entire process was quick, easy, and hassle-free. I chose to collect my order from the Swords branch, and everything was ready when I arrived.

The customer service was friendly, professional, and efficient. The staff made the collection process so smooth that I was in and out of the store in less than 10 minutes.

I'm very happy with the overall experience and would definitely recommend Harvey Norman to anyone looking for convenient online shopping and outstanding customer service. Thank you to the team at the Swords branch for making the whole process so easy!

2026年7月17日
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi there,

We're so pleased to hear about your excellent online shopping experience and the smooth, hassle-free collection from our Swords branch. It's wonderful to know our team provided friendly, professional, and efficient service, making your visit quick and easy. Thank you for your kind recommendation.

Many thanks,
Katie.

5つ星のうち5の評価

Sofas delivered

Sofas delivered. Polite delivery men on time too.
All sofa’s were unpacked and assembled and all wrapping waste taken away too.
In an age we’re you have to do most things yourself it was great to walk in and the sofas be usable straight away.
Great service, we were delighted.
Thank you

2026年7月15日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Andre,

We are so pleased to hear about your excellent experience with our delivery service. It's wonderful that our team was on time, unpacked, assembled, and removed all the waste, making your sofas usable straight away. Thank you for your kind words!

Many thanks,
Katie.

5つ星のうち5の評価

Emma couch

The lads who delivered my couch were excellent. They even put the soft floor protector on the couch legs for me without asking. Something I would have struggled to do myself. Very kind.

2026年7月16日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Emma,

We're so happy to hear that our delivery team provided excellent service. It's wonderful to know they went the extra mile to assist you with your couch. We appreciate your kind feedback!

Many thanks,
Katie.

5つ星のうち5の評価

The guys were great

The guys were great, removed old washing machine and installed new one without a problem. Very helpful and friendly.

2026年7月18日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Paula,

We're so pleased to hear that our team was helpful and friendly, and that your washing machine installation was problem-free. Thank you for your kind feedback!

Many thanks,
Katie.

5つ星のうち5の評価

Excellent service

Excellent service

2026年7月9日
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Dave,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

5つ星のうち5の評価

Easy purchasing experience

Easy purchasing experience. Deliver time within project timeframe. Excellent delivery and set up. Packaging all taken away. Friendly and respectful delivery agents.

2026年7月17日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Conor,

We're so pleased to hear that your purchasing experience was easy and that the delivery was within your project timeframe. It's wonderful to know our delivery agents were friendly and respectful, and that all packaging was taken away.

Kind Regards,
Victoria

5つ星のうち5の評価

On time very efficient delivery staff…

On time very efficient delivery staff and polite.

2026年7月11日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi there,

We are so happy to hear our delivery staff was efficient, polite, and on time! We appreciate your kind words.

Kind Regards,
Victoria

5つ星のうち4の評価

Great after sales service when the…

Great after sales service when the product was not suitable

2026年7月9日
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Patrick,

We're so glad our after-sales support met your expectations when the product wasn't quite right. Thank you for your kind words.

Kind Regards,
Conor

5つ星のうち4の評価

Very good service, but disappointing price timing

Overall, my experience was very good. The staff were helpful, and the purchase process went smoothly.

When I bought a robot vacuum cleaner, I asked a sales assistant whether any discount was available. I had already researched the model and knew its specifications, but I was told that no discount was possible. When I returned to the store about a week later, the same robot vacuum was €100 cheaper.

That was disappointing and is the only reason I am giving four stars instead of five.

However, the salesperson who helped me was very kind and even carried the robot vacuum cleaner all the way to the boot of my car. I really appreciated his help, so thank you to him, whoever he was. Apart from the price issue, everything went very well.

2026年5月2日
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Constantine,

We appreciate you sharing your recent experience with us. We are pleased to hear that our staff provided helpful service and that your purchase process was smooth. We understand your disappointment regarding the price change for the robot vacuum cleaner shortly after your purchase. We continually review our pricing to remain competitive, and we recognize how frustrating it can be when a product's price changes so soon after buying it. We are also delighted to know that one of our sales assistants went above and beyond to assist you with carrying your purchase to your car. We value your feedback and are committed to improving our customer experience.

Many thanks,
Katie.

5つ星のうち5の評価

Ordering my phone on your website was…

Ordering my phone on your website was easy and t phone was delvered when u said it would so thank you

2026年7月10日
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Sheila,

We're so pleased to hear that ordering your phone on our website was easy and that it was delivered exactly when expected! Thank you for your kind words.

Many thanks,
Katie.

5つ星のうち5の評価

Your employee Naveen was excellent

Your employee Naveen was excellent, he followed up with any information I needed and was very helpful throughout the entire transaction

2026年7月9日
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Adam,

We appreciate your wonderful feedback. We're so pleased to hear that our employee provided such excellent assistance and was very helpful throughout your transaction.

Many thanks,
Katie.

5つ星のうち5の評価

Excellent service from Saji at Harvey Norman Swords

​We recently visited Harvey Norman in Swords to purchase a new dishwasher, a washer-dryer, and a gas hob. We wanted to share how incredibly helpful, patient, and knowledgeable Saji was throughout the entire process.
​It can be overwhelming trying to choose the right appliances, but Saji took the time to listen to our specific requirements and expertly guided us toward the best products for our needs. He didn't just sell us appliances; he made sure we understood the features and directed us to options that perfectly matched what we were looking for.
​On top of the expert advice, he made the whole transaction seamless and managed to organise fast delivery for us. If you are planning a trip to Harvey Norman Swords, I highly recommend seeking Saji out. A fantastic experience from start to finish!

2026年6月18日
自発的なレビュー
Harvey Norman Ireland - Swords ロゴ

Harvey Norman Ireland - Swords からの回答

Hi Milena,

We're delighted to hear about your excellent experience with us. It's wonderful to know that our team member provided such helpful and knowledgeable assistance, making your appliance selection and purchase seamless. We truly appreciate your kind words.

Many thanks,
Katie.

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