Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had cause to visit the Tralee Harvey Norman at the weekend. I had purchased a new printer online and as soon as I opened the box I realised I had not ordered the correct item. I took it to the Trale... もっと見る
企業が回答しました
Good morning, I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve be... もっと見る
企業が回答しました
I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Tralee について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, アイルランド
- 066 7164900
4.4
優良
238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
great service
great service, Tralee team, very understanding nice polite with smile, well done keep up good work absolutely AMAZING service
2025年1月30日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Eva,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our Tralee teams. If we can assist you further please do not hesitate to contact us . Kind Regards Kevin
All very good - can't complain.
No complaint relly - except a small HDMI adapter missing in my Tab purchase. Staff were good to deal with, delivery quick - just all very professional so 5 stars.
2025年1月26日
Harvey Norman Ireland - Tralee からの回答
Hi David,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with your order and our teams. If we can assist you further please do not hesitate to contact us . Kind Regards Kevin
I buy oil heater at 28 October and…
I buy oil heater at 28 October and today is 16 January and still my delivery didn't arrived no answer from you trying call so many time but nothing Harvey norman is very bad company for delivery
2025年1月16日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Liana,
Thank you for taking the time to leave this review. We are sorry to hear this, can you please contact us directly with your order details so we can look into this?
customer@support.harveynorman.ie
Kind regards,
Sean
From ordering online to having the…
From ordering online to having the delivery, everything was simple and straightforward. Delivery was prompt despite the awful weather. And the delivery guy was super helpful.
2025年1月7日
Harvey Norman Ireland - Tralee からの回答
Hi Carole,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with your order and our delivery team. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
Easy to order online and the…
Easy to order online and the confirmation and pick up in store process works very well
2024年12月27日
Harvey Norman Ireland - Tralee からの回答
Hi Michael,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with the collection of your order. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
I would like to express my gratitude to…
I would like to express my gratitude to Tina and Jodie in the Harvey Norman store in Tralee for their help professionalism and graciousness in dealing with an ongoing problem with my Elica hob. Tina in particular went to great lengths to ensure I had a working hob in time for Christmas as I was beginning to despair. Thank you Tina you are an asset to any company that is lucky to have you as an employee.
Forever grateful - Hannah O Connor
2024年11月13日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Hannah,
Thank you for taking the time to leave this review. We are delighted to hear you of your recent experience with Tina and Jodie in our Tralee store. If we can assist you further please do not hesitate to contact us. Kind Regards Kevin
Tough start great finish
Despite the initial problems, the employees and especially Stephen from the warehouse were very helpful with the service and took care of my case immediately. The staff is very helpful.
2024年12月20日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Adrian,
Thank you for taking the time to leave this review. We are delighted to hear you of your recent experience with our service. If we can assist you further please do not hesitate to contact us. Kind Regards Kevin
Harvey Norman Ireland - Tralee からの回答
Hi Rebecca,
Thank you for taking the time to leave this review. We are delighted to hear you were happy with your recent experience using our Click & Collect service with the team in our Tralee store. We hope to hear from you again soon!
Many thanks,
Sean
I bought a new mobile phone
I bought a new mobile phone for r myself.I found it on line and there was a great discount on it. It is an Xiaomi redmi 13 pro. So far i am very happy with it. Easy to use and eventually discovered how to transfer all my data from my old phone Samsung Galaxy A32 5 g. The pictures look amazing.The staff in Harvey Normans in
Tralee are lovely and helpful.
2024年12月27日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Mary,
Thank you for taking the time to leave this review. We are delighted to hear that you were happy with the phone purchased and with your experience with the team in our Tralee store. We hope to hear from you again soon!
Many thanks,
Sean
Very helpful and knowledgeable staff
2024年12月21日
Harvey Norman Ireland - Tralee からの回答
Hi Derry,
Thank you for taking the time to leave this review. We are delighted to hear you were happy with your recent experience with the team in our Tralee store. We hope to hear from you again soon!
Many thanks,
Sean
Harvey Norman Ireland - Tralee からの回答
Hi Brendan,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us and hope you are pleased with your purchase. If there is anything further we can assist with, please let us know.
Many thanks,
Katie.
I don't know where they get the staff…
I don't know where they get the staff here but I have never had a good experience with any of them they are definitely the most ignorant people I have ever come across even though I have given them the benefit of the doubt a few times and went back into the shop I am definitely done with it now .
2024年12月24日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi Mike,
Thankyou for taking the time to leave this review. We are extremely sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and our teams can have this investigated?
Many thanks,
Katie.
Harvey Norman Ireland - Tralee からの回答
Hi Linda,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us and hope you are pleased with your purchase. If there is anything further we can assist with, please let us know.
Many thanks,
Katie.
Customer dealing is great......
2024年12月14日
Harvey Norman Ireland - Tralee からの回答
Hi Divya,
Thank you for taking the time to leave this review. We are thrilled to hear about your experience with us. We hope to hear from you again soon!
Many thanks,
Sean
Available for pickup instore quickly
Ordered on Friday afternoon and was available to collect instore on Saturday morning.
2024年12月13日
Harvey Norman Ireland - Tralee からの回答
Hi there,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with our Click and Collect service If we can assist with anything further please do not hesitate to contact us. Kind Regards, Kevin
Collection order.
I ordered Samsung Fit watch for collection in Tralee , was ready within 2 hours.Perfect service.
2024年12月12日
Harvey Norman Ireland - Tralee からの回答
Hi Anna,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with the collection of your order If we can assist with anything further please do not hesitate to contact us. Kind Regards, Kevin
It was so easy to order online
It was so easy to order online. Everything was easy to read and there was no add on. I had a problem with some of the order not arriving but a quick email and i had it the next day.
2024年12月10日
Harvey Norman Ireland - Tralee からの回答
Hi Denise,
Thank you for taking the time to leave this review. We are delighted to hear about your recent experience with us. We hope to hear from you again soon!
Many thanks,
Sean
Quicker to avoid click and collect
Website and ordering process was perfect. Went to collect on Tralee store. Went and waited at the hatch under the big Click and collect sign. Eventually I asked a girl in the photo department and she sent me to tills where I had to wait to be served and then wait for someone to get my order from storeroom. It’s just quicker to go in.
2024年12月5日
Harvey Norman Ireland - Tralee からの回答
Hi Siobhan,
Thank you for your review. We are glad to hear you found the website easy to use but are sorry that the experience collecting could have been better. This has been raised with the relevant team for review.
Many thanks,
Sean
Harvey Norman Ireland - Tralee からの回答
Hi Michal,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent experience with your online order and appreciate your feedback. Kind Regards, Kevin
Staff and the manager very nice and…
Staff and the manager very nice and very helpfull expecially the manager
2024年12月6日
自発的なレビュー
Harvey Norman Ireland - Tralee からの回答
Hi William,
Thank you for taking the time to leave this review. We are thrilled to hear about your recent experience in our Tralee store. We hope to see you again soon!
Many thanks,
Sean
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