Hbd Jewellery レビュヌ 

541
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Personalised necklace bought as a late anniversary gift, arrived within 2 days! Very pleased, looks lovely. Better materials and choice than other high street sellers. Be sure to search for discount c... もっず芋る

5぀星のうち5の評䟡

Small family run business by what seem like lovely people , brilliant customer service - I had an issue with an order and they were very fast to respond to my email the same day and sort it out for me... もっず芋る

5぀星のうち5の評䟡

We bought a necklace for my mum to celebrate her becoming a grandma, and she absolutely loves it. She was thrilled with the piece – it’s beautifully made, with excellent quality and a durable finish.... もっず芋る

5぀星のうち3の評䟡

I brought 2 lovely pieces of jewellery a necklace and a bracelet that spelt my granddaughter‘s name for my daughter on her first birthday as a mummy, but to our utter disappointment. The bracelet brok... もっず芋る

4.7

優良

TrustScore 5段階評䟡の4.5

541件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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通垞1カ月以内に回答

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4.7

すべおのレビュヌ

(541)

過去12か月のレビュヌ数: 314ä»¶

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5぀星のうち5の評䟡

Amazing jewellery and very good staff

Amazing jewellery and very good staff. Normally, if you buy something online, if you have any query related to order, it takes too much time to contact the team. But HBD team is very responsive and helpful, and even my order was delivered on time. Very impressive with the jewellery and HBD team.

2026幎2月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful personalised jewellery

Easy ordering, lovely personalised gifts. I ordered a necklace for my daughter for her 30th Birthday, I contacted HBD for delivery timescales and the replies from customer service were excellent, friendly informative and accurate. Received the necklace as expected and it is beautiful. Thanks for a wonderful service.

2026幎2月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Great gift idea

I bought 3 of these for my bridesmaids and mum and even got one for myself, they came really quickly and look lovely, I can’t wait to gift it to them!

2026幎1月26日
自発的なレビュヌ
5぀星のうち5の評䟡

Good

Per quel che riguarda la qualità del prodotto ricevuto direi ottimo.
Peccato per il pagamento extra dei costi doganali ma pazienza...
Grazie

2026幎1月31日
自発的なレビュヌ
5぀星のうち5の評䟡

Bought the Personalised Name & Cross


Bought the Personalised Name & Cross Layered Necklaces Set as a gift for my sister. Her name has an unusual character: the Latin letter I with a diacritic of two dots. I contacted HBD support to ask if this would be ok, and got an almost immediate response saying it was no problem. The necklace arrived within 3 days and is absolutely beautiful. It came in a lovely drawer style jewellery box as well. She loved it! I would definitely highly recommend this company for quality, speed and excellent customer service. Many thanks!

2026幎1月16日
自発的なレビュヌ
5぀星のうち1の評䟡

I’m extremely disappointed

I’m extremely disappointed with this order. I paid extra for priority delivery, yet I still haven’t received my package. After several failed attempts to contact the courier, I was told they received the shipment with incomplete information and no phone number. However, I had already filled in all shipping details (including my phone number) on the online store when I placed the order. I’m frustrated that the order was handed to the courier without the necessary information. Now they’re asking me to pay an additional 55 AED (~$15) even though I already paid for delivery, and they claim the shipment didn’t show that shipping was paid. This has been a very frustrating experience, and I won’t be ordering again.

Order No: #36842.

2026幎1月30日
自発的なレビュヌ
Hbd Jewellery ロゎ

Hbd Jewellery からの回答

I’m really sorry to hear how frustrating this has been, especially after paying for priority delivery.

I’ve checked the tracking for order #36842 and it shows three delivery attempts were made within the priority delivery timeframe, but the courier marked them as no answer.

I also want to be transparent that we don’t have a phone number recorded on the order on our side. If you’d like, we can resend a copy of the order details to show exactly what we received. That said, a missing phone number on its own wouldn’t usually prevent delivery, so we want to understand why the courier is saying the shipment had incomplete information.

I can confirm shipping was paid via our account. The only extra charges that are sometimes requested on arrival are local customs/import duties or carrier handling fees. If the courier is claiming shipping wasn’t paid, we can provide proof and raise this directly with them.

Please contact our customer service team via the website with your order number and, if possible, a screenshot of the fee request from the courier so we can investigate and get this resolved.

Sorry again for the experience so far, and thank you for giving us the chance to look into this properly.

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